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Constant Contact vs Mailigen comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Constant Contact
Ranking in Cloud Email
9th
Average Rating
8.0
Number of Reviews
8
Ranking in other categories
Customer Data Platforms (CDP) (14th)
Mailigen
Ranking in Cloud Email
24th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Constant Contact is 4.7%, up from 0.7% compared to the previous year. The mindshare of Mailigen is 1.4%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Constant Contact4.7%
Mailigen1.4%
Other93.9%
Cloud Email
 

Featured Reviews

DC
Owner/Founder at a tech services company
It enables me to create and manage an auto-responder series along with list growth management tools.
The goal is to continue to engage with my list. Keeping in touch with new and potential customers helps stay "on top of mind" when needing services.  Just like the name states, it has allowed me to stay in "constant contact" with my subscribers. The most valuable features are creating and…
it_user245427 - PeerSpot reviewer
Communication Manager at a tech services company with 51-200 employees
​The editor itself needs improvements, but we can communicate in a more engaging way.
Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved. So I can say their customer service is top level.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Every email I send, gets people to click on something or contact me, and it works."
"Every time that we send one out, we will get some kind of response."
"Customer Service: Very good but I would have liked to have 24 hours accessibility."
"Customer Service: Outstanding, with email, chat and call capabilities even on weekends."
"Email marketing is the most valuable aspect."
"It is fun to design your newsletter based on the content you would like to deliver."
"The ability to email clients using templates setup in the system."
"Just like the name states, it has allowed me to stay in "constant contact" with my subscribers."
"Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved."
"We were able to send, to our potential clients, a mail proposal and follow who is clicking and reading what in order to prepare additional customized and adjusted offers according to their interest."
 

Cons

"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Sometimes, you will be typing in a text box and hit the backspace, but the website will think you meant to go back a page. Basically, you end up losing work when this happens and it is hard to predict."
"Could use better search and certain editing traits."
"There are certain hiccups in the program that can be improved to make it more user friendly."
"All Constant Contact wants to do is keep you on a monthly subscription, so if you only want to send out emails on a quarterly basis you must either pay every month you do not use the product, or you must cancel your subscription and then re-open an account every quarter."
"When I started using Constant Contact creating email was very flaky, in terms of crashes and usability (perhaps compared to Weebly etc.). It has improved, however, still needs improvement and email creation still seems clunky and limited compared to other online solutions or website building tools."
"The editor itself, as it is sometimes a bit complicated to find the features you need."
"We tried using IT as a survey tool, but at that time the feature was new and did not offer as much functionality as for example Google spreadsheets."
 

Pricing and Cost Advice

"The cost is fair, and you end up making enough in sales to pay for it."
Information not available
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Comparisons

 

Also Known As

Retention Science
No data available
 

Overview

 

Sample Customers

Pajama Program
Platforma, Studio Moderna, Inspired Communications, Jungle Expert
Find out what your peers are saying about Constant Contact vs. Mailigen and other solutions. Updated: March 2026.
885,286 professionals have used our research since 2012.