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Mailigen vs Mandrill comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Mailigen
Ranking in Cloud Email
24th
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Mandrill
Ranking in Cloud Email
10th
Average Rating
8.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Cloud Email category, the mindshare of Mailigen is 1.4%, up from 0.2% compared to the previous year. The mindshare of Mandrill is 3.1%, up from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email Mindshare Distribution
ProductMindshare (%)
Mandrill3.1%
Mailigen1.4%
Other95.5%
Cloud Email
 

Featured Reviews

it_user245427 - PeerSpot reviewer
Communication Manager at a tech services company with 51-200 employees
​The editor itself needs improvements, but we can communicate in a more engaging way.
Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved. So I can say their customer service is top level.
it_user229338 - PeerSpot reviewer
Director with 1,001-5,000 employees
It's very straightforward to set up, but you have to be technical to do it.
The HTML templating functionality was the most important feature/reason for us to move to their service. A must in today’s customer contact environment, but the out of the box analytics have also been very valuable. In a customer service environment, it is imperative to know that the customer is receiving the message, and in a timely manner.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to send, to our potential clients, a mail proposal and follow who is clicking and reading what in order to prepare additional customized and adjusted offers according to their interest."
"Customer Service: It's very high. Technical Support: It's very high. A good example is that they're always keen on helping - I had some problems with the system and they were there with me all the time until the problem was solved."
"The superior customer service we can now offer our clients is a differentiator when it comes to client retention and winning new business."
"Being able to track open and click rates, so we can adjust email content appropriately."
 

Cons

"The editor itself, as it is sometimes a bit complicated to find the features you need."
"We tried using IT as a survey tool, but at that time the feature was new and did not offer as much functionality as for example Google spreadsheets."
"It was on the slow side."
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Comparisons

 

Overview

 

Sample Customers

Platforma, Studio Moderna, Inspired Communications, Jungle Expert
SoundCloud, Envato, Trello
Find out what your peers are saying about Mailigen vs. Mandrill and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.