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| Product | Mindshare (%) |
|---|---|
| Locobuzz | 1.4% |
| PolyAI | 1.3% |
| Other | 97.3% |
Locobuzz is an award-winning social media analytics and engagement platform, which can be effectively deployed to listen and respond to the online buzz created by the brand and assess the effectiveness of a given marketing campaign. Locobuzz not only helps in 'Listening' to social media but also 'Engaging' with users on a personalized basis using inbuilt CRM features. Powerful bucketing of data generates insights and provides actionable data.
PolyAI offers advanced voice assistant technology, providing seamless customer service experiences by understanding and interacting in natural language.
Built on robust AI capabilities, PolyAI redefines how businesses enhance customer interactions. It excels in delivering prompt and accurate responses, ensuring customer satisfaction and operational efficiency. By leveraging machine learning, it learns and adapts to deliver relevant responses that enhance user engagement.
What are the valuable features of PolyAI?PolyAI finds applications across sectors, with notable examples in retail for handling queries and in financial services for managing customer inquiries efficiently. In healthcare, it assists with patient information queries, demonstrating its versatility in industry-specific implementations.
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