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LiveNX vs OpsRamp comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveNX
Ranking in IT Infrastructure Monitoring
39th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
Network Monitoring Software (33rd)
OpsRamp
Ranking in IT Infrastructure Monitoring
26th
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
13
Ranking in other categories
Event Monitoring (6th), AIOps (10th)
 

Mindshare comparison

As of May 2026, in the IT Infrastructure Monitoring category, the mindshare of LiveNX is 0.9%, up from 0.4% compared to the previous year. The mindshare of OpsRamp is 1.2%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Mindshare Distribution
ProductMindshare (%)
OpsRamp1.2%
LiveNX0.9%
Other97.9%
IT Infrastructure Monitoring
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Senior Solution Consultant at Orange
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
reviewer2732427 - PeerSpot reviewer
System Integration Advisor at a tech vendor with 10,001+ employees
Provides robust infrastructure monitoring with excellent integrations and alert predictions but needs improved AIOps capabilities
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement. They are introducing observability as a feature where metrics, logs, and traces can be implemented, but this is currently in a primitive state that can grow over time. The platform is very stable, and the UI is excellent. However, regarding AIOps features, enhancements could be made to provide more value, such as dynamic thresholding and other capabilities that competitor tools have, such as LogicMonitor.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There are many positive attributes, and it's the best of the best."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"It is very good if you are a Cisco shop; it gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning."
"The intention and the idea of the filter is great, but it is far, far away from good and perfect."
"If you're looking for a tool that will solve your problems in a short period of time more effectively, LiveNX is the right tool."
"The intention and the idea of the filter is great."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"We find the products seamless integration with Zendesk to be extremely valuable to our business."
"The technical support is fantastic, and they are fast to respond."
"We find the product's seamless integration with Zendesk to be extremely valuable to our business."
"The feature that we have found most useful are the dashboards, which can be built in minutes using this solution, allowing multiple products, thresholds, or any given required metric to be seen in a single area."
"The most valuable feature of this solution in my experience, is that the available reporting is quite accurate."
"The most valuable feature of OpsRamp is the creation of the dashboards of the infrastructure for the CPU memory and SQL servers. Additionally, URL monitoring through Selenium scripting and the availability dashboard is useful."
"The main differences between OpsRamp and other solutions are the artificial intelligence and the ease of implementation and scaling."
 

Cons

"The only downside to this software is the price."
"The tool crashes sometimes when we try to pull reports simultaneously."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"My advice to others would be to run away from it. This is a slight exaggeration but this is more because the application is horrible, the stability is horrible, the performance is horrible and the support is horrible."
"They have some unique functionality but they need to create a more simplified UI."
"Sometimes the solution does not register devices properly and that is a bug."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"They need to create a more simplified UI."
"The function to search any particular device within this solution needs to be improved. Currently, the solution develops a lag when a search, or a comparison, is being carried out."
"An area of improvement would be application monitoring."
"The product also tends to release updates first and find out there is an issue later."
"OpsRamp cannot be scaled for big and large company deployments."
"Currently, it performs infrastructure monitoring but has limited capability in application monitoring, which needs improvement."
"An area of improvement would be application monitoring, but OpsRamp is currently working on improving it."
"There is definitely room for improvement."
"We would like this solution to be developed into a full CMP tool, so that we are able to use a single product for all of our cloud management needs."
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"We use the free version."
"It's very expensive."
"OpsRamp is a cost-effective solution."
"You pay it for a year and you'll have full access to the entire platform, not only for monitoring and alerting, you will have access to the entire platform, and whatever technology they develop will be made available to you."
"There is an annual licensing fee to use OpsRamp."
"I don't have any idea about the licensing cost for OpsRamp, but I just know that its pricing is based on the resource count for each tenant."
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Top Industries

By visitors reading reviews
Financial Services Firm
10%
Manufacturing Company
9%
Government
7%
University
6%
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Healthcare Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business1
Large Enterprise9
By reviewers
Company SizeCount
Small Business1
Midsize Enterprise3
Large Enterprise10
 

Questions from the Community

What needs improvement with LiveAction LiveNX?
The solution could be enhanced by implementing custom patterns for each customer.
What is your primary use case for LiveAction LiveNX?
The customers use LiveAction LiveNX for network monitoring and management purposes.
What advice do you have for others considering LiveAction LiveNX?
I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...
What is your experience regarding pricing and costs for OpsRamp?
I share the impression that OpsRamp pricing is fair; it does not strike me as expensive, and the licensing model is clear enough.
What needs improvement with OpsRamp?
If we treat OpsRamp as an infrastructure monitoring tool, there are many positive aspects. However, when viewed as an AIOps tool, there are numerous potential additions. Currently, it performs infr...
What is your primary use case for OpsRamp?
Currently, my use case for OpsRamp is using it as an infrastructure monitoring tool for customers, where we can provide infrastructure monitoring as a platform. We can have AI appended to those mon...
 

Comparisons

 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Epsilon, CloudBrix, GreenPages, NIIT Technologies
Find out what your peers are saying about LiveNX vs. OpsRamp and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.