LiveChat vs REVE Chat comparison

Text and REVE Chat are both solutions in the Live Chat category. Text is ranked #2, while REVE Chat is ranked #7. Text holds a 19.4% mindshare in LC, compared to REVE Chat’s 5.0% mindshare. Additionally, 100% of Text users are willing to recommend the solution.

LiveChat

Read 6 LiveChat reviews

114 Views
61 Comparison Views

100% willing to recommend

REVE Chat

40 Views
22 Comparison Views

LiveChat

REVE Chat

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between LiveChat and REVE Chat based on real PeerSpot user reviews.

Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat.

To learn more, read our detailed Live Chat Report (Updated: May 2025).

Buyer's Guide

Live Chat

May 2025

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Helped 850,747 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

LiveChat

Ranking in Live Chat

2nd

Average Rating

9.8

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

Help Desk Software (45th), IT Service Management (ITSM) (49th)

REVE Chat

Ranking in Live Chat

7th

Average Rating

0.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Live Chat category, the mindshare of LiveChat is 19.4%, up from 13.5% compared to the previous year. The mindshare of REVE Chat is 5.0%, down from 7.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Live Chat

Featured Reviews

it_user371517

Owner at a non-tech company with 51-200 employees

We cannot monitor it 24/7, so the ability to leave a message if we are not on helps us capture those interactions.

We have recommend this product to many camps in our industry and it is being adopted as a best practice during summer camp sales season. I am not tech savvy. This is a product we implemented and I love it. There is nothing that I feel is missing. It truly does what I need it to do and anything else I would say, I would be making it up.

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850,747 professionals have used our research since 2012.

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Comparisons

No data available

Product Reports

Buyer's Guide

LiveChat

April 2025

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Buyer's Guide

Live Chat

May 2025

Download REVE Chat product report

Also Known As

chat.io

No data available

Overview

Premium live chat software with help desk features.

Used by businesses to provide amazing customer service, increase online conversion and improve sales results.

LiveChat is a quality customer service software for companies striving to constantly improve their customer experience.

Easy to implement, easy to pick up from day 1 by customer service agents, easy to use by customers on your website.

Give it a try at https://www.livechatinc.com

Text

REVE Chat is a cloud based multi-channel live chat platform that enables online businesses to proactively engage with the website visitors. It provides several advanced features like Voice Call, Video Chat, Visitor Analytics, Facebook Chat, Department Routing, Auto Trigger to provide better customer service and boost sales conversions.

REVE Chat

Sample Customers

Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.

Capterra, Software Suggest, Crozdesk, GetApp, Trust Pilot, Software Suggest

Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat. Updated: May 2025.

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850,747 professionals have used our research since 2012.

See our list of best Live Chat vendors.

We monitor all Live Chat reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.