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LevelBlue Managed Detection and Response vs NinjaOne comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 24, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.0
Organizations benefit from Qualys TotalCloud with improved efficiency, enhanced security, and substantial savings in time and resources.
Sentiment score
5.9
Alert Logic MDR provides significant ROI, boosting security and reliability, though satisfaction varies with service utilization levels.
Sentiment score
6.7
NinjaOne boosts ROI by enhancing productivity, reducing costs, and enabling efficient remote management and task automation.
We are able to scan all our assets with less human intervention and achieve overall effective outcomes.
Dns architect at a outsourcing company with 5,001-10,000 employees
It has saved about 90% of our time.
Senior Consultant at a consultancy with 10,001+ employees
TotalCloud has generated overall savings of 30 to 40 percent across various departments.
Security Manager at a consultancy with 10,001+ employees
NinjaOne enables significant time savings, reducing my workload by 40% to 50%, primarily due to remote management capabilities.
Owner at AvalisNT AG
Time-wise, it is probably saving the service desk a day a week.
Head of Technology Operations at Codi Group
We saved money because we were able to consolidate three different tools into one.
IT Director at a insurance company with 10,001+ employees
 

Customer Service

Sentiment score
6.8
Qualys TotalCloud delivers knowledgeable support with high ratings despite occasional delays, emphasizing personalized and effective problem-solving.
Sentiment score
8.0
Alert Logic MDR's customer service is highly rated for responsiveness, proactivity, and effective technical support, with overall user satisfaction.
Sentiment score
7.2
NinjaOne's customer service is praised for its helpfulness, despite occasional slow response, with high satisfaction regarding support and resources.
On a scale from one to ten, I would rate customer support a ten.
Head of IT at a insurance company with 201-500 employees
A more efficient solution would be to provide instant call options with engineers, comparable to features offered by other tools.
Manager SOC at a tech services company with 51-200 employees
The technical support from Qualys is excellent, always available 24/7 for any urgent needs.
Senior Consultant at a consultancy with 10,001+ employees
They respond to our queries on time.
System Analyst at a tech services company with 11-50 employees
There's a technical account manager, and the customers are very happy with it.
Business Development Manager for Cybereason at Bechtle
I would rate the technical support as nine out of ten.
Senior Security Specialist at Wipro Limited
Our experience with escalation supports, including auto escalation to third-level or engineering support, has been very positive.
Cloud Consultant at i-Community AG
The customer support at NinjaOne is excellent, rated ten out of ten.
Owner at AvalisNT AG
Customer support from NinjaOne is excellent.
Assistant Vice President, Tech Solutions at LPL Financials
 

Scalability Issues

Sentiment score
7.3
Qualys TotalCloud excels in scalability and multi-cloud support but faces occasional performance lags and management challenges.
Sentiment score
7.8
Alert Logic MDR scales efficiently, supporting seamless integration and adaptability, handling organizational growth without performance issues across varied operations.
Sentiment score
8.2
NinjaOne is highly adaptable, cost-effective, and scalable for managing numerous devices in growing organizations efficiently.
We started our organization about nine months back. We started with about 30 users, and we now have more than 100 users.
CIO at a venture capital & private equity firm with 11-50 employees
I would rate its scalability a ten out of ten.
Senior Consultant at a consultancy with 10,001+ employees
The scalability of Qualys TotalCloud is excellent, and I would rate it as ten out of ten.
IT Architect at a consultancy with 10,001+ employees
It scales very high.
Business Development Manager for Cybereason at Bechtle
Alert Logic MDR is scalable.
Soc Analyst at a media company with 501-1,000 employees
I would rate the scalability of NinjaOne as ten out of ten.
CEO AND CTO at DeserveIT
We easily install the agent on new servers and can create scripts to automate agent installation.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne's scalability is brilliant, as we have gone from 2,000 devices to 3,500 devices.
Head of Technology Operations at Codi Group
 

Stability Issues

Sentiment score
8.2
Qualys TotalCloud is praised for high stability, reliability, minimal downtime, advanced scanning, prompt support, and seamless user experience.
Sentiment score
8.4
Alert Logic MDR is highly rated for reliability and performance, efficiently managing data across global Nexus 9000s without issues.
Sentiment score
8.2
NinjaOne is highly stable and reliable with minimal downtime, frequent updates, and users rating its stability high.
It has a lot of scanning mechanisms, which are agentless APIs, eBPF, and cloud agents, that are highly reliable.
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
It is a stable solution, which is why we chose it.
CIO at a venture capital & private equity firm with 11-50 employees
It offers 99.9 percent uptime.
Vice President at Inspira Enterprise
You will find no errors or glitches with Alert Logic MDR.
Soc Analyst at a media company with 501-1,000 employees
I would rate the stability a ten out of ten.
Owner at AvalisNT AG
In the two years I have used it, I have never experienced any downtime or reliability issues.
DevOps Engineer at a tech services company with 201-500 employees
NinjaOne is extremely stable.
IT Director at a insurance company with 10,001+ employees
 

Room For Improvement

Qualys TotalCloud needs UI/UX improvements, enhanced automation, better integration, clearer licensing, and faster vulnerability detection for competitiveness.
Alert Logic MDR needs UI enhancements, integrated EDR, advanced analytics, intuitive design, and improved documentation for better user experience.
NinjaOne faces challenges with software integrations, user experience, and customer support, highlighting needs for updates and automation.
Ideally, updates should be more immediate, enabling quicker implementation of solutions.
Project Lead at Persistent Systems
Our goal is to integrate all these functions into Qualys, creating a single dashboard for comprehensive security monitoring and management.
Senior Information Security Engineer at a consultancy with 10,001+ employees
If we find a critical or high vulnerability on an IP or server, the remediation steps should be communicated clearly.
Cyber Security Manager at RJ Corp Retail
Detecting early when someone tries to compromise your ID would be a nice feature.
Business Development Manager for Cybereason at Bechtle
The ease of use of the dashboard and accessing security reports needs enhancement.
System Analyst at a tech services company with 11-50 employees
One major missing feature was the ability to see if vulnerabilities were exploitable, which required extra effort for us.
Security Analyst at a consultancy with 10,001+ employees
Security and reporting, including business intelligence tools, are adequate.
Cloud Consultant at i-Community AG
NinjaOne should consider adding notifications about script executions to email, Teams, or Slack channels.
DevOps Engineer at a tech services company with 201-500 employees
The ability to have more than one NinjaOne agent on a device at a time, as this is a significant issue in our current state.
Assistant Vice President, Tech Solutions at LPL Financials
 

Setup Cost

Qualys TotalCloud offers competitive pricing and flexibility, especially for large enterprises, with quick setup and comprehensive integration.
Alert Logic MDR offers competitive, value-aligned pricing on yearly contracts; costs range from $10-$12 per endpoint via AWS Marketplace.
NinjaOne provides flexible, competitive pricing from $360 monthly, ideal for small businesses and educational institutions, with no hidden costs.
In our case, replacing the tool will give us better functionalities without increasing the cost compared to what we pay today for the competitor.
Head of IT at a insurance company with 201-500 employees
Qualys TotalCloud is expensive, but it offers a premier solution with no headaches.
Vice President at Inspira Enterprise
Qualys TotalCloud offers good pricing that is affordable and competitive with the market.
Senior Consultant at a consultancy with 10,001+ employees
The valuable aspect of pricing is that we do not need our own data center and software licensing, which reduces costs.
System Analyst at a tech services company with 11-50 employees
The price, which is per endpoint around ten to twelve dollars, and it is a good setup cost.
Soc Analyst at a media company with 501-1,000 employees
The pricing for NinjaOne is appropriate for small companies.
Cloud Consultant at i-Community AG
NinjaOne is reasonably priced, particularly with the inclusion of TeamViewer, SentinelOne, and Bitdefender.
Owner at AvalisNT AG
My experience with pricing, setup cost, and licensing for NinjaOne is fairly cheap and easy.
IT Support at Team Trinet
 

Valuable Features

Qualys TotalCloud optimizes cloud security with AI, enhanced risk management, and efficient threat detection across multi-cloud environments.
Alert Logic MDR enhances security response with global threat visibility, intuitive interface, and efficient integrations, improving incident management.
NinjaOne enhances IT management with remote device control, automated tasks, seamless integration, and robust security features for efficiency.
FlexScan requires minimal intervention, and after configuration, it automatically collects data and performs necessary scans.
Senior Information Security Consultant at LTIMindtree
This user-friendly platform provides a comprehensive inventory of all assets and allows for customized policy and control design.
Manager SOC at a tech services company with 51-200 employees
Deploying a single agent provides comprehensive visibility across various cloud aspects, including workload protection, security posture management, and container security.
Vice President at Inspira Enterprise
Automated information on zero-day threats is provided without us needing to ask.
System Analyst at a tech services company with 11-50 employees
The quick reaction and the ability to restore the state before within a short time are significant.
Business Development Manager for Cybereason at Bechtle
The standout features of Alert Logic included the topology feature, which was helpful for mapping assets on the network, giving a clear understanding of all connected devices.
Security Analyst at a consultancy with 10,001+ employees
The software's automation tools have solved critical deployment problems for small businesses.
Cloud Consultant at i-Community AG
A significant feature of NinjaOne is its remote access capability, which is essential for my clients’ home office usage.
Owner at AvalisNT AG
Every month, every quarter, I see new features, and it is always evolving.
CEO AND CTO at DeserveIT
 

Categories and Ranking

Qualys TotalCloud
Sponsored
Ranking in Vulnerability Management
5th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
54
Ranking in other categories
Container Security (8th), Cloud Workload Protection Platforms (CWPP) (7th), Cloud Security Posture Management (CSPM) (6th), SaaS Security Posture Management (SSPM) (2nd), Cloud-Native Application Protection Platforms (CNAPP) (6th)
LevelBlue Managed Detection...
Ranking in Vulnerability Management
30th
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
SOC as a Service (2nd), Managed Detection and Response (MDR) (6th)
NinjaOne
Ranking in Vulnerability Management
21st
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
26
Ranking in other categories
Help Desk Software (8th), Network Monitoring Software (12th), Server Monitoring (2nd), IT Service Management (ITSM) (8th), Remote Access (8th), Mobile Device Management (MDM) (4th), IT Alerting and Incident Management (7th), Remote Monitoring and Management (RMM) (1st), Patch Management (4th), MSP Backup (1st), Unified Endpoint Management (UEM) (3rd), Autonomous Endpoint Management (1st)
 

Mindshare comparison

As of November 2026, in the Vulnerability Management category, the mindshare of Qualys TotalCloud is 1.2%, up from 1.0% compared to the previous year. The mindshare of LevelBlue Managed Detection and Response is 1.1%, up from 0.7% compared to the previous year. The mindshare of NinjaOne is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Vulnerability Management Mindshare Distribution
ProductMindshare (%)
Qualys TotalCloud1.2%
NinjaOne1.0%
LevelBlue Managed Detection and Response1.1%
Other96.7%
Vulnerability Management
 

Featured Reviews

reviewer2859021 - PeerSpot reviewer
Sr Security Engineer at a tech vendor with 5,001-10,000 employees
Risk-based triage has transformed container security and now prioritizes high-impact threats
The best features Qualys TotalCloud offers currently include managing cloud infrastructure and container security while facing major challenges such as alert fatigue. Traditional vulnerability scanners flag hundreds of CVEs on short-lived Kubernetes containers, some of which have no internet exposure or are gone before we can even triage them. I leverage Qualys TotalCloud to move beyond static CVSS. I use it to implement runtime exposure, correlation risk reprioritization, and shift-left integration. This notifies developers to fix a base image upstream rather than patching live ephemeral instances. In my work with cloud and container security, the biggest operational hurdle was alert fatigue. I use Qualys to shift left from static CVSS severity to context-aware risk prioritization. I correlated raw vulnerability data with real-time risk factors such as public network exposure, active runtime execution, or overly permissive IAM roles. This allows us to immediately drop the priority of isolated containers and escalate lower-severity CVEs that sit on an exposed, high-risk path. We can map these findings directly back to our CI/CD pipelines so developers can patch the root base images upstream. We have drastically cut down the signal-to-noise ratio, saved a lot of manual hours doing triage work, and ensured engineering effort goes directly towards high-impact risk reduction.
reviewer2865402 - PeerSpot reviewer
Soc Analyst at a media company with 501-1,000 employees
Endpoint monitoring has become faster and has reduced alert response time for our clients
The best features that Alert Logic MDR offers include AI and behavior analysis, which I find most valuable. AI and behavior analysis mean that within AI there is static AI analysis and behavior analysis with subtypes. For example, if there is any file or a certain subtype, or if ransomware is happening, or any tool or app is being used, there are subtypes of AI. I appreciate that Alert Logic MDR has a separate AI for each type. Alert Logic MDR has positively impacted our organization by minimizing the alert SLA timing. When we used our other endpoint detection and response solution, we required at least fifteen minutes to raise one alert. After using Alert Logic MDR, we integrated it with SOAR technology, so within five minutes, the alert is raised to the client. Efficiency-wise, reducing the alert SLA timing to five minutes has been very beneficial. Whenever we receive an alert from endpoint detection and response from an endpoint to the Alert Logic MDR console, the system directly has the protect mode, conducting the kill and quarantine process itself. We only have to perform static analysis, and we have the playbooks, so they conduct some static analysis from there and directly raise the alert to the respective team.
reviewer2805150 - PeerSpot reviewer
IT Director at a insurance company with 10,001+ employees
Automated patching has transformed our remote support and security reporting workflows
Since NinjaOne was implemented, I would say it represents a huge positive change. All our patching is now automated and does not require any manual work from my team, which has saved them a tremendous amount of time. The reporting capabilities are amazing. We have high visibility into which devices were fully patched and which require attention. NinjaOne has helped us secure all our endpoints, patch all the vulnerabilities, and keep our endpoints and servers up-to-date in patching. It has saved my team a tremendous amount of time in providing remote IT support to our users. Overall, we have highly benefited from NinjaOne.
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Top Industries

By visitors reading reviews
Comms Service Provider
18%
Outsourcing Company
12%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
11%
Construction Company
11%
Comms Service Provider
11%
Manufacturing Company
9%
Comms Service Provider
11%
Manufacturing Company
9%
Outsourcing Company
9%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business16
Midsize Enterprise11
Large Enterprise38
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise18
By reviewers
Company SizeCount
Small Business18
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Qualys TotalCloud?
We purchased Qualys TotalCloud for GCP and Azure as well. It is comparatively better than others regarding pricing. T...
What needs improvement with Qualys TotalCloud?
I am unsure about how Qualys TotalCloud can be improved. I do not have anything else to add about the needed improvem...
What is your primary use case for Qualys TotalCloud?
My main use case for Qualys TotalCloud is telemetry, although I am unsure about the specifics. A quick specific examp...
What is your experience regarding pricing and costs for Alert Logic?
Regarding my experience with pricing, setup cost, and licensing, the sales and management teams discuss the price, wh...
What needs improvement with Alert Logic?
I think Alert Logic MDR could be improved. If Alert Logic MDR not only detected incidents but also allowed us to bloc...
What is your primary use case for Alert Logic?
My main use case for Alert Logic MDR was investigating all cloud assets and generating alerts when issues or attacks ...
What is your experience regarding pricing and costs for NinjaOne?
My experience with pricing, setup cost, and licensing is that I think it is very reasonable for the product that we get.
What needs improvement with NinjaOne?
To improve NinjaOne, there should be better integration between multiple different software including Cisco and Meraki.
What is your primary use case for NinjaOne?
My main use case for NinjaOne is managing machines over multiple networks and locations. For managing machines across...
 

Also Known As

Qualys TotalCloud with FlexScan
Alert Logic MDR, Trustwave Managed Detection and Response, LevelBlue Managed Threat Detection and Response, Cybereason Managed Detection & Response
No data available
 

Overview

 

Sample Customers

Information Not Available
Telenav, Foster Farms, Crosskey
Status Pros, Mitchell and Company
Find out what your peers are saying about LevelBlue Managed Detection and Response vs. NinjaOne and other solutions. Updated: November 2026.
920,939 professionals have used our research since 2012.