We performed a comparison between LeadSquared, Sage CRM, and Salesforce Sales Cloud based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."The most valuable feature of LeadSquared is the customization."
"The initial setup is very easy."
"The most valuable feature of LeadSquared is an easy-to-understand user interface."
"LeadSquared's most valuable features are it comes equips with all the basic features of a CRM. It integrates well with our existing systems and is user-friendly."
"We have found the solution to be stable."
"Sage CRM is flexible, customizable, and user-friendly."
"The most useful aspect of Sage CRM is the capability to keep track of each staff member's communication and bill processing activities. The ability to track both customers and employees is a useful tool."
"The Sage Accpac solution has definitely been the most valuable because the finance features are excellent."
"The solution's technical support is fast to respond."
"The part I like the most is the reporting."
"It has been helpful for opportunity management and lease management."
"The most valuable feature of Salesforce Sales Cloud is for teams the ability to do marketing on our page and to manage their marketing leads. You are able to close a deal and do the renewal. For the life cycle management for customer management, we use Salesforce Sales Cloud. The performance of the solution is good."
"The tracking and monitoring of daily activities within each account is the most valuable aspect of Salesforce Sales Cloud. It allows for staying informed about ongoing activities, ensuring comprehensive visibility into the progress made within each account on a regular basis. Additionally, the plugins that are available, such as ZoolInfo are useful."
"You can adapt Salesforce for all customer needs."
"The most valuable features are performance and integration."
"The most valuable features of Salesforce Sales Cloud are opportunity management and metric integration."
"I like that Salesforce is ERP agnostic. In the past and at different companies, I have implemented new or replacement ERPs. It's best in class. I like that it's a SaaS. I like that it can work on any device—any Windows, Android, or Apple device."
"It is a very stable solution."
"The user interface is pretty simple."
"The notifications and workflow management can be improved in LeadSquared."
"The solution's report section is not very capable and could be improved."
"The solution can get quite expensive, especially as you add more users."
"The solution’s UI could be more user-friendly."
"Sage CRM doesn't have a dashboard for dynamic reporting."
"From an improvement perspective, the ability to make modifications to the product needs to be more user-friendly."
"I would like Sage to improve their UI."
"The scalability of this solution depends on whether you have a team that can configure it for scale."
"Its user interface could be better."
"With regards to monitoring the transaction with alerts, it could be better."
"Sage CRM would benefit from improving its interaction with email communication sites and social media platforms in order to gather more leads."
"The high price of the product is an area of concern where improvements are required."
"An area for improvement would be the ease of configuration."
"I think the user experience could be improved. I would like the user interface to be a bit more user-friendly and modern."
"It could have a more user-friendly interface."
"As a cloud solution with web browser, it's different than my classical way of thinking. It's modern, but for older people, maybe it's not that understandable. It could be more user-friendly, maybe with an option to switch between interfaces."
"Salesforce is a powerful tool and you need specialists to create or to develop new functionalities. It is a difficult platform to learn to manage and you need years to know the whole product."
"There are things that could be improved with respect to file sharing. There is a limited file size."
"Sales Cloud could be improved with more training. In general, the training is very good, but you have to really seek out some good options in order to upskill yourself. Another thing, which could also be a benefit, is that Sales is very customizable. If you move from one organization to another, you can see your Salesforce as before, but their Sales Cloud may look completely different from what you're used to. It's not like Microsoft Excel or Trello, where the layout and all the functions are the same. Because it's so customizable, I feel like there is a bit of a learning curve when you inherit another Sales Cloud instance. To be honest, I think that's the beauty of Salesforce because you can customize it so much to fit your needs as a company. It follows your processes and use cases in order for you to get the most out of the system itself."
