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Laserfiche vs OpenText Content Manager comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Laserfiche
Ranking in Enterprise Content Management
23rd
Ranking in Document Management Software
8th
Average Rating
10.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
OpenText Content Manager
Ranking in Enterprise Content Management
10th
Ranking in Document Management Software
5th
Average Rating
7.6
Reviews Sentiment
6.2
Number of Reviews
23
Ranking in other categories
File Archiving (2nd)
 

Mindshare comparison

As of September 2026, in the Enterprise Content Management category, the mindshare of Laserfiche is 1.9%, up from 1.7% compared to the previous year. The mindshare of OpenText Content Manager is 3.3%, down from 5.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management Mindshare Distribution
ProductMindshare (%)
OpenText Content Manager3.3%
Laserfiche1.9%
Other94.8%
Enterprise Content Management
 

Featured Reviews

CB
Consultant DMS/ECM at NSI IT Software & Services (Cegeka Group)
A powerful solution that offers BPM and automation to assist with our digital transformation
We use this solution for DMS, ECM, scan and imaging, plus workflows and forms solutions spread over the entire company This is a very complete and powerful solution. No code: We can address all of the features and functionalities with computer-minded people without having to call the IT Dept or…
AH
Enterprise Information Manager in Practice at Mannai
Improved content management with good reliability and an easy setup
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise content, such as documents and emails, as well as engineering document management OpenText Content Manager…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This is a very complete and powerful solution."
"There many ways that this application has improved our organization. The most significant is the reduction in paper generation and the ability to electronically annotate and manage all our documents."
"For a records management system, Content Manager is a really good system."
"This is a wonderful product with many options."
"Drag and drop: With users having dual screens nowadays, this functionality is used a lot by staff and is also a good way to show people who are new to TRIM (HPE Content Manager) the simplicity of how things can be done."
"It helps us in terms of efficiency when working with multiple people at the same time, on the same case."
"HPE Content Manager 9, and its predecessors, is an excellent EDRMS with a strong emphasis on record lifecycle and compliance with government standards."
"The most valuable feature is the ability to search, sort and retrieve using metadata; in particular, the ability to create custom reports using the print merge functionality as per the requests that are issued from clients."
"HPE Content Manager provides organizations with a reliable system for managing massive amounts of information, in a structured, compliant and secure way, with a level of functionality and reliability that I have not seen matched by custom-built or other systems."
 

Cons

"We would like to see more features for RPA and AI."
"This system eats up a lot of staff time for support, administration, and use."
"The ease of use should be addressed. If one is skillful then this will not present a problem, but a person who is not will be forced to struggle."
"Generally speaking, HPE’s support for the product has been weak since the acquisition from TOWER Software."
"Many users have expressed that it is too hard to find what they are looking for."
"This web client requires more refinement to be viable as a desktop client replacement."
"We now have 2 proxies, 5 distribution servers and about 40 IDOL engines with tons of data on CEs. It is a scalable solution, but we see performance degradation and maintenance nightmares."
"It has extensive configuration restrictions for administrators and file extension limitations. Clunky in look and feel."
"Pricing is an issue, as it is too expensive."
 

Pricing and Cost Advice

Information not available
"The solution's licensing cost depends on the customer domain. Though its costs are high, the product is worth the money. You have to pay a one-time cost and support costs."
"I would suggest that you do a thorough evaluation of all competing products and look for support for these products in your local area."
"I rate the product price an eight or nine on a scale of one to ten, where one is cheap and ten is expensive. The solution is expensive."
"The fees incurred are for the licensing and maintenance."
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Top Industries

By visitors reading reviews
Government
18%
Manufacturing Company
8%
University
8%
Construction Company
8%
Government
10%
Financial Services Firm
9%
Manufacturing Company
7%
Outsourcing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise8
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for Micro Focus Content Manager?
Pricing is a disadvantage as it is very expensive, especially in this market.
What needs improvement with Micro Focus Content Manager?
Pricing is an issue, as it is too expensive. Support and services need to be more user-friendly. The support has been slow, and there is room for improvement. Additionally, they could improve build...
What is your primary use case for Micro Focus Content Manager?
We are a system integrator. We deal with client requirements to determine the best solutions that should be deployed. Our primary use case for OpenText Content Manager is managing enterprise conten...
 

Also Known As

No data available
Micro Focus Content Manager, HPE Records Manager, HPE Content Manager
 

Overview

 

Sample Customers

D.L. Evans, College of the Desert, Community Action, Tompkins County, Hanson McClain, Olmsted County, Old Line Bank, Steinhafels, CIRCOR Pibiviesse
Missouri State Courts
Find out what your peers are saying about Microsoft, IBM, Adobe and others in Enterprise Content Management. Updated: September 2026.
913,422 professionals have used our research since 2012.