We compared Khoros Social Media Management and Sprinklr across several parameters based on the solutions' reviews. After reading the collected data, you can find our conclusion below:”
Features: Khoros Social Media Management is recognized for its extensive data analysis, efficient scheduling and publishing capabilities, and effective community management tools. Sprinklr is recognized for its strong social media listening capabilities, effective content management, and customer engagement features.
Room for Improvement: Khoros Social Media Management needs improvement in its complex interface, reporting and analytics, customer support, integration capabilities, pricing, and mobile app functionality. Sprinklr needs to simplify its interface, shorten its learning curve, and address integration issues.
Service and Support: Users say Khoros support provides fast and effective solutions. Sprinklr's customer service is considered prompt and reliable.
Ease of Deployment: Most users think Khoros Social Media Management is easy to set up, and many noted that the onboarding process is efficient. Sprinklr’s deployment is regarded as straightforward thanks to the solution’s user-friendly interface and extensive documentation.
Comparison Results: Khoros Social Media Management is praised for its robust analytics, scheduled publishing capabilities, and community management tools. However, some users find the interface complex and have reported issues with customer support. Sprinklr is an all-inclusive platform that offers easy deployment and high scalability. Users value its social media listening, content management, and customer engagement features. However, a few users perceive it as complex and costly.
Earn 20 points
Khoros Social Media Management is ranked 6th in Social CRM while Sprinklr is ranked 2nd in Social CRM. Khoros Social Media Management is rated 0.0, while Sprinklr is rated 0.0. On the other hand, Khoros Social Media Management is most compared with , whereas Sprinklr is most compared with NICE CXone, HootSuite, Sprout Social, Salesforce Marketing Cloud and Locobuzz .
See our list of best Social CRM vendors and best Social Media Management Solutions vendors.
We monitor all Social CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.