Executive SummaryUpdated on Sep 9, 2024
Symantec Endpoint Security Complete and Kaspersky TOTAL Security for Business are both leading endpoint security products in the cybersecurity market. Based on user feedback, Symantec has an advantage in pricing and customer support, while Kaspersky is viewed as superior in features and overall value.
Features: Symantec Endpoint Security Complete offers robust threat detection, response capabilities, and straightforward deployment. Kaspersky TOTAL Security for Business provides strong encryption, advanced threat protection, and comprehensive security features. Kaspersky's additional layers of security give it an edge in terms of features.
Room for Improvement: Symantec users have highlighted performance issues, the need for more intuitive management tools, and enhanced integration with third-party applications. Kaspersky users want better integration with third-party applications, minor performance improvements, and an overall refinement of their user interface. Symantec's performance concerns are more pressing.
Ease of Deployment and Customer Service: Symantec Endpoint Security Complete is known for its straightforward deployment process and reliable customer service. Kaspersky TOTAL Security for Business has a slightly more complex deployment process but offers strong customer support. While Symantec's ease of deployment is beneficial, both companies provide excellent service.
Pricing and ROI: Symantec Endpoint Security Complete has competitive pricing and a satisfactory ROI. Kaspersky TOTAL Security for Business is higher priced but delivers a substantial ROI due to its advanced features. Kaspersky's higher upfront cost is justified by its comprehensive security offerings for many users.
