Kaseya Traverse vs ManageEngine IT360 comparison

Kaseya and ManageEngine are both solutions in the Network Monitoring Software category. Kaseya is ranked #67 with an average rating of 6.3, while ManageEngine is ranked #106. Kaseya holds a 0.3% mindshare in NMS, compared to ManageEngine’s 0.1% mindshare. Additionally, 83% of Kaseya users are willing to recommend the solution, compared to 100% of ManageEngine users who would recommend it.

Kaseya Traverse

Read 8 Kaseya Traverse reviews

465 Views
269 Comparison Views

83% willing to recommend

ManageEngine IT360

Read 5 ManageEngine IT360 reviews

144 Views
117 Comparison Views

100% willing to recommend

Kaseya Traverse

ManageEngine IT360

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 10, 2024

ManageEngine IT360 and Kaseya Traverse compete in IT management solutions, with Kaseya Traverse having the upper hand due to its comprehensive features despite higher costs.

Features: ManageEngine IT360 provides network monitoring, application performance management, and ITIL service desk capabilities. Kaseya Traverse features proactive network management, predictive analytics, and advanced performance metric insights.

Room for Improvement: ManageEngine IT360 could improve its analytics depth, integration capabilities, and scalability options. Kaseya Traverse may enhance its pricing structure, simplify user interface design, and expand customer support channels.

Ease of Deployment and Customer Service: ManageEngine IT360 offers a straightforward deployment with responsive customer service. Kaseya Traverse delivers a cloud-based deployment model with extensive support, providing operational flexibility.

Pricing and ROI: ManageEngine IT360 offers a cost-effective entry with solid ROI, suitable for budget-limited organizations. Kaseya Traverse, priced higher, provides significant ROI through its extensive feature set, justifying the investment for those needing advanced network management.

To learn more, read our detailed Kaseya Traverse vs. ManageEngine IT360 Report (Updated: April 2025).

Buyer's Guide

Kaseya Traverse vs. ManageEngine IT360

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kaseya Traverse

Ranking in Network Monitoring Software

67th

Average Rating

6.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Cloud Monitoring Software (38th)

ManageEngine IT360

Ranking in Network Monitoring Software

106th

Average Rating

8.4

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

IT Asset Management (36th), IT Infrastructure Monitoring (78th)

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of Kaseya Traverse is 0.3%, up from 0.2% compared to the previous year. The mindshare of ManageEngine IT360 is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

AMMAR HUMAIDY HUSIN

Technical Consultant at a university with 11-50 employees

Automation increases efficiency, but pricing needs to be more competitive

Improvement is needed in making it cheaper, of course. I am not emphasizing making it cheaper, however, it should be more competitive with other products. The product itself is very good and helpful for me as a customer. The issue always is the price, as we cannot beat most of our competitors on pricing alone. If a product is just nice to have, not essential like an antivirus, if it's not really competitive with pricing, we cannot sell it.

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Ziyad Moghalis

It manager at PTC (Public Telecomuncation Corporation)

Good monitoring and alerting capability, and it is easy to deploy

This solution is good for configuration management. The monitoring capability is easy to use and it can be done without any training. ManageEngine is easy to deploy. It is easy to identify and collect information from all of the nodes on the network. The alerting capability is good and it will send out emails.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Kaseya Traverse is a very stable solution and very sustainable in terms of what the market wants, what is out there, price-wise and functionality features. They're quite competitive and they are always innovating."

"It is a pretty stable solution...It is a pretty stable solution."

"If I want to automate the management and maintenance of my server automatically, this product is a good use case for that."

"It's a simple and humble tool."

"Automating processes is crucial for me, so the automation part stands out."

"Most of the features are pretty good and the solution is user friendly."

"Everything is running seamlessly on the solution, to the point where you don't see any gap."

"We have found the solution to be very flexible to our requirements. We have been able to configure it on-premise effectively when we were using less of the cloud."

More Kaseya Traverse pros

"The technical support is good."

"The product helps users stay on top of gaining insight into the active directory, permissions and security sets, and user group policy changes."

"It is easy to identify and collect information from all of the nodes on the network."

Cons

"Kaseya Traverse can improve by adding a Service Map to help us create a configuration management database (CMDB), this would be helpful for us."

"In terms of what could be improved, we are innovating all the time, as well as having a look at different avenues so that the strategy follows the structure. I think the software is still a little bit too new to actually fully asses what it has."

"We've noticed a few bugs as of late. However, this seems to only be in the reporting part of the product."

"Reporting is a bit difficult."

"Dashboards and Central Protection were an issue. Also, database monitoring was not there. Even though they said that it was there at an additional cost, that tool was very basic. We couldn't have device configuration backup also."

"The tool needs to have some AI capabilities, which it lacks currently."

"However, the issue lies in the adequacy of the responses to my questions, which are usually not up to par."

"Reporting is tedious and not organized in the way customers expect."

More Kaseya Traverse cons

"The product could use more intelligence, automation and general availability of product information."

"We would like to have support for integration with ServiceDesk."

"The ManageEngine features could improve to show graphs of the traffic and network utility."

Pricing and Cost Advice

"The price depends on whether you are monitoring different applications, especially in bulk, and depends on what you're doing. If you're monitoring one endpoint, it will cost you 150 ZAR."

"The solution is not cheap, but it is not too expensive."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

30%

Financial Services Firm

11%

Government

Wholesaler/Distributor

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Kaseya Traverse?

The remote support and data collection features are great.

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What is your experience regarding pricing and costs for Kaseya Traverse?

The solution is not cheap, but it is not too expensive. We pay an annual license fee. There are no additional fees associated with the product.

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What needs improvement with Kaseya Traverse?

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Product Reports

Buyer's Guide

Kaseya Traverse

May 2025

Download Kaseya Traverse product report

Buyer's Guide

Network Monitoring Software

April 2025

Download ManageEngine IT360 product report

Also Known As

No data available

IT360

Overview

Immediately identify impacted IT services using insights based on rich data analytics of events such as SNMP traps, Windows events and Syslogs. Resolve faults quickly via NetFlow enabled root cause analysis across cloud, on-premise, hybrid cloud and virtualized IT environments.

Kaseya

With IT360 you will deliver services efficiently with maximum scalability. Service providers can now accurately manage the SLAs and release new services faster with features like Multi-tenancy, High Availability, Enterprise level systems and Datacenter monitoring, Remote site monitoring and Customer and site-specific dashboards.

ManageEngine

Sample Customers

UltiSat, Clear Concepts, nVidia, United States Postal Service, Cisco, Redbox, Spark Digital, People's Bank & Trust

Khimji Ramdas, RME Global, Bank of Namibia, DORMA, PMSI, National Commodities Exchange, EMA, Redstone, First Source

Buyer's Guide

Kaseya Traverse vs. ManageEngine IT360

April 2025

Free Report: Kaseya Traverse vs. ManageEngine IT360

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