Kampyle vs UserVoice comparison

Medallia and UserVoice are both solutions in the Customer Feedback Management category. Medallia is ranked #5, while UserVoice is ranked #4. Medallia holds a 5.3% mindshare in CFM, compared to UserVoice’s 5.0% mindshare. Additionally, 100% of Medallia users are willing to recommend the solution, compared to 100% of UserVoice users who would recommend it.

Kampyle

Read 1 Kampyle review

229 Views
98 Comparison Views

100% willing to recommend

UserVoice

Read 5 UserVoice reviews

171 Views
103 Comparison Views

100% willing to recommend

Kampyle

UserVoice

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Kampyle and UserVoice based on real PeerSpot user reviews.

Find out what your peers are saying about Qualtrics, Sprinklr, Alchemer and others in Customer Feedback Management.

To learn more, read our detailed Sprinklr vs. UserVoice Report (Updated: March 2026).

Buyer's Guide

Sprinklr vs. UserVoice

March 2026

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Helped 885,837 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Kampyle

Ranking in Customer Feedback Management

5th

Average Rating

8.0

Number of Reviews

Ranking in other categories

Survey Software (7th)

UserVoice

Ranking in Customer Feedback Management

4th

Average Rating

8.6

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2026, in the Customer Feedback Management category, the mindshare of Kampyle is 5.3%, up from 1.6% compared to the previous year. The mindshare of UserVoice is 5.0%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Customer Feedback Management Mindshare Distribution
Product	Mindshare (%)
UserVoice	5.0%
Kampyle	5.3%
Other	89.7%

Customer Feedback Management

Featured Reviews

it_user1434

eCommerce Expert at a tech company with 51-200 employees

Product review for kampyle

Easy way to collect bugs and feedback on a website. Not a huge fan of the user experience.

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it_user494850

Director of Client Support at a healthcare company with 51-200 employees

The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents.

I would like to see more flexibility in UserVoice when it comes to content sharing / privacy. We have clients with custom builds, and I would like to have an easy way to host all of their custom content in the same KB and maintain those articles that are only visible to those clients. When I was with ReadyPoint, we had public content (applicable to every client) and private content (applicable only to one client's customizations, etc.). We were told by UserVoice that there was not a way to control who could see what content on a KB at the article level, and so parts of the information available on the KB (for example, the article about logging in and password setup) was not applicable to a large section of our clients (who had a custom login screen), and therefore caused lots of confusion.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Easy way to collect bugs and feedback on a website."

"It has helped us to improve our response time to users, thus giving them a better experience from support."

"If your core team of support and content managers adopts this platform and works within its structure, they'll benefit from a clean, easy-to-handle interface that grows quickly and makes their lives much easier!"

"I can respond to customers extremely fast, which helps reinforce our company's image and culture as a friendly and responsive startup."

Cons

"Not a huge fan of the user experience."

"We were told by UserVoice that there was not a way to control who could see what content on a KB at the article level, and so parts of the information available on the KB (for example, the article about logging in and password setup) was not applicable to a large section of our clients (who had a custom login screen), and therefore caused lots of confusion."

"The idea forum is lacking in features, it doesn’t allow you to attached files when commenting on an idea."

"Right now, I can only respond to customers. I really want the ability to compose and send a message to individual customers prior to them contacting us."

See which vendors are best for you

Use our free recommendation engine to learn which Customer Feedback Management solutions are best for your needs.

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885,837 professionals have used our research since 2012.

Comparisons

Qualtrics XM Platform vs Kampyle

Compared 36% of the time

eZee iFeedback vs Kampyle

Compared 25% of the time

Pointerpro vs Kampyle

Compared 24% of the time

Creative Research Systems Survey System vs Kampyle

Compared 16% of the time

More Kampyle Competitors

No data available

Product Reports

No data available

Buyer's Guide

Sprinklr vs. UserVoice

March 2026

Download UserVoice product report

Overview

Place Kampyle feedback forms on your Website and start receiving feedback from your customers immediately in an orderly way.

Medallia

From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.

UserVoice

Sample Customers

Puma, Canon, Telstra, Clarks, ThermoFisher Scientific, SwissCom, Australia Post, Nationwide, EDF Energy, Teliasonera

PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora

See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.