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Kampyle vs UserVoice comparison

Medallia and UserVoice are both solutions in the Customer Feedback Management category. Medallia is ranked #12, while UserVoice is ranked #17. Medallia holds a 7.6% mindshare in CFM, compared to UserVoice’s 9.1% mindshare. Additionally, 100% of Medallia users are willing to recommend the solution, compared to 100% of UserVoice users who would recommend it.
Kampyle
Read 1 Kampyle review
  • 24 Views
  • 5 Comparison Views
100% willing to recommend
UserVoice
Read 5 UserVoice reviews
  • 12 Views
  • 3 Comparison Views
100% willing to recommend

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Kampyle
Ranking in Customer Feedback Management
12th
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
Survey Software (12th)
UserVoice
Ranking in Customer Feedback Management
17th
Average Rating
8.6
Number of Reviews
5
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Customer Feedback Management category, the mindshare of Kampyle is 7.6%, up from 4.8% compared to the previous year. The mindshare of UserVoice is 9.1%, up from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Customer Feedback Management
 

Featured Reviews

it_user1434 - PeerSpot reviewer
Product review for kampyle
Easy way to collect bugs and feedback on a website. Not a huge fan of the user experience.
Read full review
it_user494850 - PeerSpot reviewer
The knowledge base was instrumental in elevating our self-help tools for clients. We took all of our user guides to the cloud, as well as other client-facing documents.
I would like to see more flexibility in UserVoice when it comes to content sharing / privacy. We have clients with custom builds, and I would like to have an easy way to host all of their custom content in the same KB and maintain those articles that are only visible to those clients. When I was with ReadyPoint, we had public content (applicable to every client) and private content (applicable only to one client's customizations, etc.). We were told by UserVoice that there was not a way to control who could see what content on a KB at the article level, and so parts of the information available on the KB (for example, the article about logging in and password setup) was not applicable to a large section of our clients (who had a custom login screen), and therefore caused lots of confusion.
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Comparisons

No data available
No data available
 

Product Reports

No data available
Buyer's Guide
Qualtrics XM Platform vs. UserVoice
June 2025
UserVoice reportDownload UserVoice product report
 

Overview

Place Kampyle feedback forms on your Website and start receiving feedback from your customers immediately in an orderly way.
Medallia
From scalable support with automated answers to common questions and support ticketing, to staying on top of churn (and drive word-of-mouth referrals) with satisfaction surveys, to in-depth product feedback we'll give you all the tools to fully engage and understand your users. Everything you need to build a healthy SaaS or mobile app business. It only takes a few minutes to embed a UserVoice widget, or mobile SDK, into your app giving you have a comprehensive solution for anything your users can throw at you.
UserVoice
 

Sample Customers

Puma, Canon, Telstra, Clarks, ThermoFisher Scientific, SwissCom, Australia Post, Nationwide, EDF Energy, Teliasonera
PicCollage, FullContact, Bing Ads, zynga, Microsoft, Zillow, hootsuite, Sephora
See our list of best Customer Feedback Management vendors.

We monitor all Customer Feedback Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.