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Jira vs Trello vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.3
Jira enhances efficiency and productivity, offering quick ROI and integration, though opinions on updates and support are mixed.
Sentiment score
6.9
Monday.com enhances efficiency, task management, and collaboration, offering significant productivity and financial returns through automation and improved workflows.
Sentiment score
4.9
Trello users report enhanced organization, efficiency, and communication, with time-saving benefits and unlimited returns from the free version.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
6.7
Atlassian's documentation and forums often suffice, but customer support has mixed reviews on responsiveness and problem-solving effectiveness.
Sentiment score
7.5
monday.com's customer support is praised for responsiveness and helpfulness, with room for improvement in live chat options.
Sentiment score
2.5
Trello's ease of use leads to rare support contact; users value online resources and are satisfied with available support.
 

Scalability Issues

Sentiment score
7.3
Jira is scalable with planning, though some face performance issues and integration concerns as demands grow.
Sentiment score
8.0
Monday.com offers scalability and customization for businesses, though larger enterprises and pricing for small businesses require careful consideration.
Sentiment score
6.2
Trello is scalable for small teams, but larger projects may require alternatives like Jira for enhanced management.
 

Stability Issues

Sentiment score
7.6
Jira is praised for its stability and performance, with occasional issues mostly related to server setups or customizations.
Sentiment score
7.9
Monday.com is praised for reliable performance and stability with minimal downtime, maintaining effective project management and teamwork efficiency.
Sentiment score
7.2
Trello is highly stable, with users noting reliability and high satisfaction despite minor slowdowns with excessive information.
 

Room For Improvement

Jira's complex interface, limited features, and high costs hinder usability, requiring improvements in performance, integration, and customization.
Users seek feature enhancements for monday.com, including improved UX, automation, integrations, pricing, mobile apps, and support.
Trello users seek improved integration, time tracking, user permissions, notifications, mobile usability, pricing options, automation, and task dependency features.
The need for a stable connection is critical as there are network issues that slow our processes down.
I would like to have the ability to create more than two levels of subtasks in monday.com.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
More control over email notifications would also be helpful.
Each card move or addition results in a new email, so a digest or a better way to receive notifications would be helpful.
 

Setup Cost

Jira offers flexible, moderately priced licensing with subscription options, but costs can rise with plugins and large deployments.
Buyers find monday.com's pricing negotiable but higher; appreciated for functionality and scalability despite premium costs for advanced features.
Trello's flexible pricing suits many, with free and premium plans; affordable for some, perceived costly for advanced features.
 

Valuable Features

Jira provides robust project management, Agile support, and integrations, enhancing team collaboration with customizable workflows and a user-friendly interface.
Monday.com enhances productivity with customizable templates, real-time collaboration, and seamless automation, making project management intuitive for all users.
Trello's Kanban boards enhance task management with drag-and-drop, collaboration tools, notifications, and integration for improved productivity.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
We are able to customize the labels, both the text and the color, so when looking at a board, we can easily filter or see cards related to specific tasks or team members.
 

Mindshare comparison

As of July 2025, in the Project Management Software category, the mindshare of Jira is 9.0%, up from 8.2% compared to the previous year. The mindshare of monday.com is 5.7%, down from 9.1% compared to the previous year. The mindshare of Trello is 2.7%, up from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software
 

Featured Reviews

AmitUbale - PeerSpot reviewer
Efficient project management that's comprehensive and and helps with time efficiency
We use Jira primarily for project management within the organization. It helps us manage tasks, bug management, and tracking tickets effectively. We assign tickets to individual team members and track them easily For project management, Jira has helped facilitate efficient task segregation and…
Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
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Top Industries

By visitors reading reviews
Educational Organization
16%
Manufacturing Company
14%
Financial Services Firm
10%
Computer Software Company
9%
Educational Organization
25%
Computer Software Company
8%
Financial Services Firm
8%
Government
7%
Educational Organization
34%
Computer Software Company
9%
Financial Services Firm
7%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize ...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not have information on pricing, setup cost, and licensing for Trello because it was set up by my manager and st...
What needs improvement with Trello?
Having special fields for users such as members, testers, and verifiers would be beneficial, as it would be much easi...
 

Comparisons

 

Also Known As

Jira Software
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Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Atlassian, Asana, monday.com and others in Project Management Software. Updated: July 2025.
862,077 professionals have used our research since 2012.