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Jira vs Trello vs monday.com comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Jira offers cost savings and efficiency with initial setup costs, yielding qualitative benefits despite varying feedback on plugin support.
Sentiment score
6.9
Users experienced increased efficiency, significant time savings, and improved collaboration, leading to substantial cost savings and enhanced project management.
Sentiment score
4.2
Trello enhances task organization and communication, saving time and offering significant ROI, though exact financial benefits often remain unclear.
It's always hard to measure ROI precisely, but overall, the development time usually pays off within a year through efficiency gains.
Sometimes we can have a back-and-forth conversation in the comments, which helps minimize some meetings.
 

Customer Service

Sentiment score
6.7
Jira's customer service is well-regarded for online resources, though some desire faster email responses and phone support.
Sentiment score
7.5
Monday.com support is generally responsive and helpful, but some users want more personalized service and expanded support options.
Sentiment score
2.1
Trello is intuitive, but while customer support is mostly satisfactory, users desire quicker, more effective assistance for specific issues.
Jira's customer support is one of the best I have ever dealt with because they respond quickly.
I did not face any issues with stability or upgrades.
I would rate their customer service a ten.
 

Scalability Issues

Sentiment score
7.3
Jira effectively supports large teams and user bases with customization options, despite some challenges like hardware needs and costs.
Sentiment score
8.0
monday.com offers scalable solutions for diverse team sizes, customizable features, and robust expansion with some cost concerns for small firms.
Sentiment score
6.1
Trello is scalable for small teams but faces limitations with larger enterprises, prompting some to prefer alternatives.
Scalability for Jira is great, and it handles growth easily from 100 to thousands.
 

Stability Issues

Sentiment score
7.6
Users praise Jira's reliability and smooth operation, noting occasional issues are often linked to server constraints or customization.
Sentiment score
7.9
Monday.com is stable and reliable with minimal downtime, experiencing occasional minor glitches but ensuring effective project management.
Sentiment score
6.6
Trello is praised for its reliable performance, with minimal issues like slowing or downtime, despite minor flexibility challenges.
 

Room For Improvement

Jira users cite difficulties with customization, usability, performance, integrations, native features, scalability, and desire improved reporting and administration.
Users seek improved user experience on monday.com through better performance, enhanced features, integrations, communication tools, and cost efficiency.
Trello users seek improved time-tracking, integrations, notifications, and features like video conferencing, with better stability and mobile app enhancements.
Focus more on improving API integration and automation tools, not just the design.
To improve Jira, maybe some AI features could be added.
I would like to have the ability to create more than two levels of subtasks in monday.com.
The need for a stable connection is critical as there are network issues that slow our processes down.
Currently, notifications flood my inbox, making it hard to differentiate what I actually need to open.
A way to manage an overall project with all the specifications, and then managing all the sub-cards related to that project.
It would be beneficial to have a search system that can pull up topics using keywords or AI-driven capabilities, making it easier to find relevant cards.
 

Setup Cost

Jira's pricing is affordable for small teams but escalates significantly with increased users and plugin needs for enterprises.
Enterprise users find monday.com reasonably priced, appreciating its scalability and features, despite potential high costs for larger teams.
Trello's free version is appreciated, but opinions on the cost-effectiveness of its paid plans vary among users.
Even if only five people from your team use a financial plugin, you still pay for all 100 seats.
It is quite expensive.
 

Valuable Features

Jira excels in customization, agile support, and integration, offering flexible workflows, robust reporting, and comprehensive project management features.
Monday.com offers automation, ease of use, integrations, diverse views, and collaborative features for an efficient project management experience.
Trello combines user-friendly design, customization, and real-time collaboration tools, enhancing task management and adaptability for diverse teams.
You can build your own workflows and make it work exactly the way your team needs and integrate it with almost every third-party software.
monday.com saves time and gets everyone on the same page within my team.
monday.com helps in quick decision-making by facilitating communication on the go through the comment section and email alerts when someone comments.
monday.com makes it very easy to input any information.
Trello's interface is aesthetically pleasing for project management, and it enhances collaboration with other team members.
It replaces ping-ponging emails back and forth with a board where people can follow a task from start to finish and see when it's done.
Trello has impacted my organization positively by keeping everything very organized and allowing people to keep track of their tasks.
 

Mindshare comparison

As of October 2025, in the Project Management Software category, the mindshare of Jira is 7.5%, down from 8.1% compared to the previous year. The mindshare of monday.com is 7.9%, up from 7.9% compared to the previous year. The mindshare of Trello is 2.3%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Project Management Software Market Share Distribution
ProductMarket Share (%)
Jira7.5%
monday.com for Enterprise7.9%
Trello2.3%
Other82.3%
Project Management Software
 

Featured Reviews

Nathan Akimoff - PeerSpot reviewer
Has customized workflows to fit internal processes and improved overall team organization
I don't have a particular customization or integration that's been especially valuable for my team, but I experienced integrating Jira and QuickBooks, which was very challenging, but it really impacted the efficiency of the whole company. I have been working with Jira for over 12 years, and I've seen it grow every year. It's a powerful product, but lately, I think Atlassian has been adding too many simplified features that look nice but don't offer the same level of flexibility, and made some fields not available through the API, which is kind of frustrating. If I could make one suggestion, it would be to focus more on improving API integration and automation tools, not just the design.
Alan Chiou - PeerSpot reviewer
User-friendly interface simplifies project management but it requires stable connectivity
We primarily use monday.com for project management within our department, which includes sales, operations, and engineering monday.com makes it very easy to input any information. The style and format are user-friendly, making it practical for our needs despite some network issues. The need for…
Ariel Lindenfeld - PeerSpot reviewer
Customizable labels and the ability to modify cards streamline task management and save time
There can be bugs sometimes. When more than one person tries to edit the description at the same time, it can do some unexpected things. I would like to see that improved. Sometimes they add new features, which can be either welcome or odd. More control over email notifications would also be helpful.
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Top Industries

By visitors reading reviews
Manufacturing Company
17%
Financial Services Firm
11%
Computer Software Company
10%
Government
8%
Computer Software Company
9%
Government
8%
Manufacturing Company
7%
Financial Services Firm
7%
Educational Organization
8%
Insurance Company
8%
Computer Software Company
7%
Performing Arts
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business104
Midsize Enterprise56
Large Enterprise149
By reviewers
Company SizeCount
Small Business177
Midsize Enterprise25
Large Enterprise21
By reviewers
Company SizeCount
Small Business35
Midsize Enterprise11
Large Enterprise11
 

Questions from the Community

Is Jira better or would you go with Micro Focus ALM Octane?
Hi Netanya, Basically , it all depends on the use cases for your environment and the business needs. Hope the below d...
Which is better - Jira or Microsoft Azure DevOps?
Jira is a great centralized tool for just about everything, from local team management to keeping track of products a...
What is your experience regarding pricing and costs for Jira?
We operate under a nonlimited license with Jira, allowing a number of users to access it with a single enterprise lic...
Do you recommend Monday.com?
Monday.com is one of the best project management softwares available on the market. It lets you create and customize ...
What do you like most about monday.com?
The product's initial setup phase was straightforward.
What needs improvement with monday.com?
If monday.com was cheaper, that would be better because it's quite expensive.
What do you like most about Trello?
The solution is very user-friendly, where you have everything you need.
What is your experience regarding pricing and costs for Trello?
I do not know about the pricing, setup cost, and licensing for Trello because this part was handled by another cowork...
What needs improvement with Trello?
I would like to see Trello improved with more options for integration with other platforms, a way to manage an overal...
 

Comparisons

 

Also Known As

Jira Software
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Overview

 

Sample Customers

Square, Nasa, eBay, Cisco, SalesForce, Adobe, BNP Paribas, BMW and LinkedIn, Pfizer, Citi.
Raw Digital, Wix, Discovery, Frost & Sullivan, Adidas, Asos, Uber
Pixar, Google, PayPal, Kickstarter, National Geographic, Viewbox Holdings
Find out what your peers are saying about Atlassian, monday.com, Microsoft and others in Project Management Software. Updated: October 2025.
872,655 professionals have used our research since 2012.