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Jamf Connect vs Jamf Protect comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Jamf Connect
Ranking in AI Customer Experience Personalization
64th
Average Rating
9.0
Reviews Sentiment
5.9
Number of Reviews
13
Ranking in other categories
ZTNA as a Service (14th)
Jamf Protect
Ranking in AI Customer Experience Personalization
22nd
Average Rating
9.4
Reviews Sentiment
8.2
Number of Reviews
9
Ranking in other categories
Endpoint Protection Platform (EPP) (25th)
 

Mindshare comparison

As of January 2026, in the AI Customer Experience Personalization category, the mindshare of Jamf Connect is 0.4%. The mindshare of Jamf Protect is 0.2%. It is calculated based on PeerSpot user engagement data.
AI Customer Experience Personalization Market Share Distribution
ProductMarket Share (%)
Jamf Protect0.2%
Jamf Connect0.4%
Other99.4%
AI Customer Experience Personalization
 

Featured Reviews

Joost Van 'T Wout - PeerSpot reviewer
Senior Endpoint Engineer (macOS/Jamf) at PVH Corp.
Customizable and good password management but needs better user-level profile deployment
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we decided to discontinue using it We previously used Jamf Connect to synchronize local accounts with…
Amit-Sarkar - PeerSpot reviewer
Apple Mobility Service Manager at ZONES PVT LTD
Allows users to easily monitor miscellaneous activities occurring in their environments
The product's price is an area of concern where improvements are required. It would be good if Jamf Protect could be integrated with Jamf Pro and used as a single solution. There are a couple of improvements where there is a need to change a few things. There are also a couple of things that need to be removed and merged into the main tool, Jamf Pro. The solution's technical team needs to improve because somewhere I felt from my personal experience that unless Jamf's team puts in an effort to understand the requirements of its customers, help can't be provided. The help provided by Jamf's team is on the basis of what they know, so I feel that they need to put a bit of effort into understanding what customers expect from the product.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is the synchronization of passwords with a local password, which works well."
"The most valuable feature of Jamf Connect is the dual login screen, which has simplified the login process and eliminated the need for users to enter their password multiple times."
"The tool supports different types of authentication. It also integrates seamlessly if you are using other Jamf products."
"It's a good and stable tool, so you should use it if you have a need."
"It is easy to integrate into any existing IT workflow."
"The initial setup of Jamf Connect was straightforward with clear instructions provided in the documentation."
"I would rate the product's scalability an eight out of ten."
"The solution is scalable."
"I rate the technical support a ten out of ten."
"The product's initial setup phase has very simple steps."
"Jamf Protect's most effective features for threat detection include managing devices and applications, deploying and upgrading the OS, and its overall security features."
"Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security."
"We mainly use Jamf Protect to protect staff computers from malware and antivirus."
"The behavioral detection is valuable."
"The tool's tech support is helpful and efficient. It also has an active community."
"Jamf Protect is a security product that helps us with CIS benchmarks and threat prevention."
 

Cons

"Jamf's support could be improved."
"There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users."
"The solution needs to improve its licensing."
"We've had some issues when users restart their devices because the device asks for credentials afterward. Jamf Connect asks for a username, password, and MFA."
"The solution’s technical support is bad and should be improved."
"The configuration could be faster."
"We have faced issues with the product's configuration. If we use the tool with other business manager solutions, then there is the issue of naming conventions. The tool needs to be careful with newer updates so that it doesn't break any of the existing configurations."
"What can be improved is the login banner resizing. Currently, it is not fully compatible and could benefit from being a full-screen size banner on the Mac device."
"The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced."
"I'd really like to see some data loss prevention (DLP) capabilities. More visibility into user activity on laptops would be helpful."
"The scope of improvement will fall under the support hierarchy that the tool offers to the latest version that Apple derives for any of the latest operating systems to launch."
"Jamf Protect needs to improve its pricing."
"The product's price is an area of concern where improvements are required."
"The solution’s stability could be improved."
"Jamf Protect protects just Mac devices, and we would love to have one solution for other platforms and not just Mac devices."
"Beginners need initial training."
 

Pricing and Cost Advice

"The pricing is good."
"The solution's price is reasonable."
"The pricing is definitely on the higher side."
"The pricing model could be improved, especially considering the availability of alternative MDM solutions like Kandji, which offers similar features for free or at a lower cost."
"We pay 2 dollars per device monthly. For the plus version, you have to pay 4 dollars per month. I think the product will give discounts based on the number of users and devices."
"It's relatively inexpensive."
"I rate the cost as three out of ten, with ten being the highest."
"Jamf Connect has a yearly licensing cost, which is expensive."
"The licensing costs are yearly and expensive."
"Jamf Protect is an expensive solution."
"Jamf Protect costs double the price that we were paying before."
"I rate the product price as a five on a scale of one to ten, where one is a low price, and ten is a high price."
"It's significantly cheaper than other options like ApexOne."
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
14%
Insurance Company
7%
Healthcare Company
6%
University
13%
Computer Software Company
12%
Financial Services Firm
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise2
Large Enterprise9
By reviewers
Company SizeCount
Small Business4
Midsize Enterprise3
Large Enterprise4
 

Questions from the Community

What is your experience regarding pricing and costs for Jamf Connect?
Jamf Connect requires a per-device license fee, which becomes quite expensive given our large company size. Each device that gets enrolled with Jamf Connect requires a monthly license payment.
What needs improvement with Jamf Connect?
There is room for improvement with Jamf Connect in reducing its cost and overcoming limitations during pre-stage enrollment, which prevent it from creating MDM-capable users. This limitation affect...
What is your primary use case for Jamf Connect?
The main use case for Jamf Connect was to synchronize local accounts with the identity provider, like Entra. However, due to some limitations with the enrollment sequence and user limitations, we d...
What do you like most about Jamf Protect?
Jamf Protect searches incoming and outgoing traffic for malware to monitor the network for security.
What is your experience regarding pricing and costs for Jamf Protect?
Jamf Protect is an expensive solution. Customers need to pay additional costs for Jamf Protect's on-ground support. On a scale from one to ten, where one is cheap and ten is expensive, I rate the s...
What needs improvement with Jamf Protect?
The dependency on Jamf Pro or SIEM or SOAR for some automations and integrations could be reduced. In-built automation and remediation of behavior-based threats would be beneficial enhancements.
 

Also Known As

Wandera, Wandera Private Access
No data available
 

Overview

 

Sample Customers

Mastercard, Deloitte, PayPal, Toshiba, BNP Paribas, EY, Otis, Rollins, Eurostar, Frontier, Sealy, Rolex, VITAS Healthcare
Information Not Available
Find out what your peers are saying about Jamf Connect vs. Jamf Protect and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.