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Ivanti Patch for Endpoint Manager vs Quest KACE Systems Management Appliance (SMA) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 15, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Patch for Endpoint M...
Ranking in Patch Management
14th
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Quest KACE Systems Manageme...
Ranking in Patch Management
10th
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
39
Ranking in other categories
Client Desktop Management (3rd), Endpoint Compliance (8th), Remote Monitoring and Management (RMM) (12th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of July 2025, in the Patch Management category, the mindshare of Ivanti Patch for Endpoint Manager is 2.2%, up from 1.1% compared to the previous year. The mindshare of Quest KACE Systems Management Appliance (SMA) is 4.4%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Patch Management
 

Featured Reviews

PraveenRajan - PeerSpot reviewer
Smoothly handles software patching and scheduling, enabling monthly patch distribution across multiple projects
We face some challenges, particularly with non-domain-joined macOS devices. Patching, updating, and syncing with the server can be tricky for them. So, the major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server. If Ivanti Patch had a cloud-based option instead of requiring an on-premises server and software. Hosting it in the cloud would simplify management, eliminating dependence on VPNs or other connectivity issues. Similar to Microsoft's EMS licensing, offering a cloud-based solution like Azure Active Directory or Endpoint Management Suite (EMS) would be ideal. EMS allows us to manage policies, batching, and software distribution entirely through the cloud, minimizing server downloads. If Ivanti considered a cloud-based approach, it would be hugely beneficial in today's hybrid work environment, where employees use desktops, laptops, and various locations. It's not just about patching office PCs anymore; mobile workers and backups need seamless access as well. Cloud-based patching would be much easier in a hybrid environment. Imagine updates coming directly from the cloud instead of relying on individual VPN connections. It would streamline the entire process.
Scott Tweed - PeerSpot reviewer
Low maintenance, reliable, and easy to create packages
I like how when you click on the device, it shows you everything that has changed as well as the software versioning. I am really enjoying the inventory aspect of it. The deployment process for both deploying and creating a package is straightforward. I believe the inventory in KACE is superior to SCCM's. I know with SCCM I could do things like remote console into machines via the agent's remote console, but that is not a feature that is provided in KACE. I know that at least in the Systems Management Appliance, I can't get to it. I'm not sure how distribution works, with distribution points. I'm not sure if KACE has that feature. You could use an SCCM to set up distribution points at remote sites so that they don't have to download patches or software from across the country. If you have a DP or something similar, they could pull it down.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use, easy to implement, and easy to manage."
"It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well."
"Clear visibility regarding the status of the endpoint."
"When it comes to Ivanti Patch for endpoints, I find peer-to-peer patching valuable. Having a peer-to-peer patching capability is highly beneficial for us."
"The software asset management has been a big help, even when it comes to license true-ups. I can use it to find out how many Tivoli we have, and boom, there's the number... And you can actually click on the information about the software and it shows, for example, that these five servers are where it's being reported. If you really want, you can log in to them and validate."
"There is ease of use, and its pricing was a driving factor."
"The big pros of Quest KACE Systems Management are its simple interface, and simple, direct management. It's very easy to maintain and manage the device, and it's easy to get it up and running. You can have it up and running in an hour..."
"The solution provides us a single pane of glass with everything that we need for endpoint management of all devices. It definitely has made our endpoint management process much easier."
"The service desk can be configured and customized to better serve our environment."
"With KACE, we were able to have a simplification of the software deployment management with more granularity and flexibility."
"The ability to push an image to a machine, wake that image up, and just blast a new image to a computer without even having to touch it, and then push the software to that machine. This just made things so much more convenient for us and so much more efficient."
"The single pane of glass for managing devices is helpful because it allows me to perform updates and control things without having to disturb the doctors or nurses."
 

Cons

"The major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server."
"Inability to configure a rule-based management."
"It would be great to have an easier way to patch Linux machines within the product."
"The UI must be more user-friendly."
"I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the university."
"Paying for the product should come with full and extended training anytime it is needed."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators. That would make their lives easier. If you are troubleshooting a specific endpoint, remote control is available as is Wake-on-LAN. But if you want to execute some commands, you have to use a third-party tool, the PS tool. If they would integrate those small things, it would make KACE more powerful."
"The KACE Go Mobile App crashes a lot, and it always has. I would love to see that get fixed because it's very convenient when it does work properly, but most of the time it does not."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"I've had some issues with patch catalogue."
"We had issues with the tool's support. We are a Dutch firm and everything has to be in Dutch. We were not able to do the alerts. You were required to tweak them a lot to get them in the language that you preferred. The solution's support depended on the person that you got online. Sometimes, the response was fast and other times you needed to wait a long time. The support also depended on the levels of support that you had requested."
"There may be a good reason why some things are not easily able to be done, yet it needs work to compete with some of the other ticketing systems out there now."
 

Pricing and Cost Advice

"In terms of pricing, it is on the expensive side."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"Some of the other solutions were just astronomical in price compared with KACE and didn't necessarily have the ease of use either. So, we chose Quest KACE for its easy-to-use features and cost."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"The cost of KACE has been relatively low compared to other systems. Even if those systems have the same cost, they do not do as much of the third-party patching that KACE natively does."
"It may be more expensive, but you get what you pay for."
"It was a very attractive price. This is a huge feature of this product. If you would "credit score" this product versus others out there on the market, this one has a very attractive price."
"The pricing is great. It's billed annually and it's very reasonable."
"The pricing and licensing are absolutely fair."
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Top Industries

By visitors reading reviews
Government
10%
Computer Software Company
10%
Financial Services Firm
10%
University
8%
University
11%
Computer Software Company
10%
Government
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Ivanti Patch for Endpoints?
It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well.
What is your primary use case for Ivanti Patch for Endpoints?
We use the solution to patch Windows and Linux machines. We download the patches and implement them. We get vulnerability reports after patching.
What is your experience regarding pricing and costs for Quest KACE Systems Management?
The pricing is in the middle range of the market, not too expensive but not the cheapest either.
What needs improvement with Quest KACE Systems Management?
The user interface needs improvement as customers have mentioned they do not like the interface since it is not an SMA-based interface and lacks a manual configuration option.
What is your primary use case for Quest KACE Systems Management?
The main use cases for Quest KACE Systems Management Appliance are touch management, software and hardware inventory, and software delivery.
 

Also Known As

Ivanti Patch for Endpoints, Patch for Endpoints, Shavlik Patch for Endpoints
Dell KACE Systems Management
 

Overview

 

Sample Customers

InfoPro Digital, Cypress-Fairbanks Independent School District
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Ivanti Patch for Endpoint Manager vs. Quest KACE Systems Management Appliance (SMA) and other solutions. Updated: June 2025.
860,632 professionals have used our research since 2012.