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Ivanti Patch for Endpoint Manager [EOL] vs KACE Systems Management Appliance (SMA) comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Patch for Endpoint M...
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (6th), Remote Monitoring and Management (RMM) (11th), Patch Management (11th), Unified Endpoint Management (UEM) (12th)
 

Featured Reviews

PraveenRajan - PeerSpot reviewer
Director of Infrastructure at Elevate Services
Smoothly handles software patching and scheduling, enabling monthly patch distribution across multiple projects
We face some challenges, particularly with non-domain-joined macOS devices. Patching, updating, and syncing with the server can be tricky for them. So, the major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server. If Ivanti Patch had a cloud-based option instead of requiring an on-premises server and software. Hosting it in the cloud would simplify management, eliminating dependence on VPNs or other connectivity issues. Similar to Microsoft's EMS licensing, offering a cloud-based solution like Azure Active Directory or Endpoint Management Suite (EMS) would be ideal. EMS allows us to manage policies, batching, and software distribution entirely through the cloud, minimizing server downloads. If Ivanti considered a cloud-based approach, it would be hugely beneficial in today's hybrid work environment, where employees use desktops, laptops, and various locations. It's not just about patching office PCs anymore; mobile workers and backups need seamless access as well. Cloud-based patching would be much easier in a hybrid environment. Imagine updates coming directly from the cloud instead of relying on individual VPN connections. It would streamline the entire process.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"When it comes to Ivanti Patch for endpoints, I find peer-to-peer patching valuable. Having a peer-to-peer patching capability is highly beneficial for us."
"The product is easy to use, easy to implement, and easy to manage."
"Because of the internet gateway, we were able to get clear visibility regarding the status of the endpoint which we needed to do recently when everyone was working from home."
"Clear visibility regarding the status of the endpoint."
"It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well."
"In terms of the amount of time KACE saves us, it's weeks of work on a monthly basis, and we're able to do things in a day that used to take us about a month to do."
"It is excellent in terms of updating and configuring everything the way we need. For anything more complex, we do professional service engagements, and they're exceptional. For anything less complex, we just need to ask questions. Their support division is extremely good too."
"It is a very good solution."
"You don't have to be an advanced user. Rather, in terms of ease of use, this product is right where it needs to be."
"The KACE SMA has helped make our endpoint team work more agilely, efficiently, and productively."
"The service desk can be configured and customized to better serve our environment."
"I can reach people now that I couldn't have reached previously. We are saving about 25 percent in time."
"When I need to upgrade or install specific software applications, they can be deployed en masse and over a short period of time, saving us a lot of time, which is the biggest help that KACE provides."
 

Cons

"I'm currently struggling with one of the issues related to Linux or Ubuntu. Ivanti does not support Ubuntu and it has a limitation of CentOS to a specific version, which is CentOS 7, not 8."
"It would be great to have an easier way to patch Linux machines within the product."
"Inability to configure a rule-based management."
"The major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server."
"The UI must be more user-friendly."
"The GUI needs some work. I love all that it can do, however, it can be just be so cluttered at times."
"I wish Quest KACE Systems Management Appliance (SMA) would have a top-down approach since we use orgs; currently, we have to go into each org to deploy applications when we need them all across the university."
"Sometimes the information is not as real time as it's supposed to be."
"There should be a mini toolbox, like the competitors of KACE have, with the small features for KACE administrators."
"In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine; however, apart from that, I do not find it particularly useful for daily scenarios."
"There are some of the patching solutions that it doesn't take care of for us, so we have to do those manually on the devices, and that's really the biggest thing."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part."
"When we have to do a rebuild on these machines, although it is rare, I would like to be able to do more than 10 at a time. With the current limit, it slows me down because I have to set up 10, then the next 10, and so forth."
 

Pricing and Cost Advice

"In terms of pricing, it is on the expensive side."
"The pricing and licensing are good. It's worth it."
"We need it, so we have to pay the price. It is what it is. If you need a gallon of milk, then you have to pay the price for it. You don't want to buy the cheap stuff. You want to buy the stuff that is organic and good for your body, which doesn't have all this other junk in it. You want it clean for your body. Quest has done that for our deployment and management systems."
"We pay annually for technical support."
"The pricing is great. It's billed annually and it's very reasonable."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"It may be more expensive, but you get what you pay for."
"The pricing and licensing are absolutely fair."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Comms Service Provider
8%
Financial Services Firm
8%
Healthcare Company
8%
Outsourcing Company
13%
Construction Company
10%
University
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...
 

Also Known As

Ivanti Patch for Endpoints, Patch for Endpoints, Shavlik Patch for Endpoints
Dell KACE Systems Management
 

Overview

 

Sample Customers

InfoPro Digital, Cypress-Fairbanks Independent School District
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: September 2026.
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