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Ivanti Patch for Endpoint Manager [EOL] vs KACE Systems Management Appliance (SMA) comparison

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Executive SummaryUpdated on Aug 4, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Ivanti Patch for Endpoint M...
Average Rating
7.6
Reviews Sentiment
7.5
Number of Reviews
4
Ranking in other categories
No ranking in other categories
KACE Systems Management App...
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
40
Ranking in other categories
Client Desktop Management (2nd), Endpoint Compliance (6th), Remote Monitoring and Management (RMM) (11th), Patch Management (11th), Unified Endpoint Management (UEM) (12th)
 

Featured Reviews

PraveenRajan - PeerSpot reviewer
Director of Infrastructure at Elevate Services
Smoothly handles software patching and scheduling, enabling monthly patch distribution across multiple projects
We face some challenges, particularly with non-domain-joined macOS devices. Patching, updating, and syncing with the server can be tricky for them. So, the major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server. If Ivanti Patch had a cloud-based option instead of requiring an on-premises server and software. Hosting it in the cloud would simplify management, eliminating dependence on VPNs or other connectivity issues. Similar to Microsoft's EMS licensing, offering a cloud-based solution like Azure Active Directory or Endpoint Management Suite (EMS) would be ideal. EMS allows us to manage policies, batching, and software distribution entirely through the cloud, minimizing server downloads. If Ivanti considered a cloud-based approach, it would be hugely beneficial in today's hybrid work environment, where employees use desktops, laptops, and various locations. It's not just about patching office PCs anymore; mobile workers and backups need seamless access as well. Cloud-based patching would be much easier in a hybrid environment. Imagine updates coming directly from the cloud instead of relying on individual VPN connections. It would streamline the entire process.
AdityaJain - PeerSpot reviewer
Security Administrator at EbixCash
Centralized software deployment has simplified endpoint control but needs stronger security alerts
What I like best about KACE Systems Management Appliance (SMA) is that it allows pushing custom-made applications to all computers that have KACE Systems Management Appliance (SMA) endpoint installed. This makes it easier for the organization to push patches and updates. If I need to push EDR updates, I can use KACE Systems Management Appliance (SMA), as it automatically updates the EDR on that endpoint, and that is a great feature. Overall, KACE Systems Management Appliance (SMA) helps streamline my processes by allowing me to check the uptime and downtime of machines, whether they are connected to the internet or not, and how long a machine has been switched off. I can also gather hardware details and software inventory from it. I can show a live demonstration if a video conference can be arranged. Incident resolution capabilities with KACE Systems Management Appliance (SMA) have improved operational efficiency for system administrators, as it makes it easier to track machines with KACE Systems Management Appliance (SMA), gather their IP addresses, and push several updates, patches, or software deployments at once. I can design compliances as per my requirements, such as ensuring passwords are reset after 45 days.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is easy to use, easy to implement, and easy to manage."
"It's been doing a lot for us, especially with third-party software patching and scheduling. We create multiple projects for monthly patch distribution and manage it all well."
"Because of the internet gateway, we were able to get clear visibility regarding the status of the endpoint which we needed to do recently when everyone was working from home."
"When it comes to Ivanti Patch for endpoints, I find peer-to-peer patching valuable. Having a peer-to-peer patching capability is highly beneficial for us."
"Clear visibility regarding the status of the endpoint."
"For what I use it for, the solution provides a single pane of glass with everything I need for endpoint management of all devices."
"KACE’s knowledge-based articles are very good."
"We use the Systems Deployment appliance. It's our bread and butter. It is every machine that gets imaged here in this building and out through the whole state goes through the SDA. We rely on it completely. There is no manual process of getting a laptop out of a box, plugging it up, turning it on, and waiting for Windows to start. If you were to go to Best Buy and buy a brand new laptop, you spend the next two to three hours just setting it up. We don't do that. We get a laptop, plug it into the network, connect it to the SDA, and within about three clicks, we're done."
"In terms of the amount of time KACE saves us, it's weeks of work on a monthly basis, and we're able to do things in a day that used to take us about a month to do."
"The solution has saved us a ton of time in several areas."
"When vulnerabilities are exploited so much, it is nice to be able to quickly detect or deploy what is needed within our off-work hours or during work hours without a reboot."
"Managing 3,000+ computers across our campus from one single solution has made our life (and work) so easy."
"We couldn't ask for more."
 

Cons

"Inability to configure a rule-based management."
"The UI must be more user-friendly."
"I'm currently struggling with one of the issues related to Linux or Ubuntu. Ivanti does not support Ubuntu and it has a limitation of CentOS to a specific version, which is CentOS 7, not 8."
"The major challenges are macOS updates, patching, and backups. And for drawbacks, I wish Patch management was cloud-based instead of hosted on our own server."
"It would be great to have an easier way to patch Linux machines within the product."
"It is a little bit difficult to use the license compliances because you need to decide when you are using the software catalog if you are using it with their license compliance or the normal software part."
"The customization of the interface needs improvement for things like end user tickets. While the functionality is good, some of that UI stuff does need improvement."
"The initial setup was complex. It is a Linux-based virtual server, where the customer cannot get into the back-end, so you can only follow their prompts. Then, there are specific things that have to be done in their implementation and upgrade phases that have to be done in a certain order or steps. If you don't get those steps right, the system doesn't work. I think that either simplifying that process or providing really good step-by-step documentation would be helpful."
"The only hiccups we had were some power issues, where the box was a little under-powered early on."
"The K1000 doesn't communicate well with some clients without SMB."
"Its dashboard needs improvement. Currently, there is no way to modify the dashboard. There should be more flexibility so that we can create views according to our use case."
"With KACE, you have to use smart labels and groups, and it can be annoying."
"What could be improved is the possibility to use replicas in a secure way outside our network in order to maintain the machines that never connect to our corporate network."
 

Pricing and Cost Advice

"In terms of pricing, it is on the expensive side."
"The pricing is fair."
"Its pricing model is good for what it offers. Nobody here gives me a hard time about renewing the contract every year. It might be a little cost prohibitive for a smaller company who has to stand up a virtual environment as well as have virtual environment licensing and the hardware. If you have a smaller environment, it might be cost prohibitive. If you only have a couple of hundred computers, you might be more willing to do those manually. In our environment, the cost savings of having KACE far outweigh the licensing costs. We are okay with its pricing model."
"We are also saving on the licensing fee, compared to other endpoint management solutions."
"Licensing is done on a per device basis, so it's dependent on how many agents you've got installed."
"We are a university. So, we have a very good price for the system. I think the price for the system is worth it because of the security patch management. The security patch management is very important for us. The price is very good for KACE SMA, the functionality you get, and the patch management."
"Licensing is very straightforward. They don't overcomplicate it. This is not a Cisco product where you have to have 30 different licenses just to open the box. It's pretty much set-and-forget. You pay an annual license... The cost is in the mid to upper range, but the ROI exceeds the outside cost, especially once you've had the system for a while."
"We pay annually for technical support."
"Their pricing is per end-point device. There is an initial cost for the license for the server, which is pretty low, and then there is a per end-point device license, which is also fairly low. So, the pricing is still reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
16%
Comms Service Provider
8%
Financial Services Firm
8%
Healthcare Company
8%
Outsourcing Company
13%
Construction Company
10%
University
9%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise20
Large Enterprise16
 

Questions from the Community

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What is your experience regarding pricing and costs for Quest KACE Systems Management?
In terms of cost-effectiveness, considering a situation where I want to deploy KACE Systems Management Appliance (SMA) for just pushing updates, it is completely fine. However, apart from that, I d...
What needs improvement with Quest KACE Systems Management?
For improvements in KACE Systems Management Appliance (SMA), I would want to see it become a standalone software agent. I am curious about why it does not offer EDR functionality. Additionally, the...
What is your primary use case for Quest KACE Systems Management?
I have deployed KACE Systems Management Appliance (SMA) around 230 plus PCs, and I use it to push Windows updates and scripts. I have designed various scripts for tasks such as password resets afte...
 

Also Known As

Ivanti Patch for Endpoints, Patch for Endpoints, Shavlik Patch for Endpoints
Dell KACE Systems Management
 

Overview

 

Sample Customers

InfoPro Digital, Cypress-Fairbanks Independent School District
Waypoint, Mattos Filho, Meetic, Gems Education, Green Clinic HealthSystem, Service King
Find out what your peers are saying about Qualys, Microsoft, NinjaOne and others in Patch Management. Updated: September 2026.
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