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ITRS Geneos vs Splunk Insights for Infrastructure comparison

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Featured Review
Buyer's Guide
IT Infrastructure Monitoring
August 2022
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Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting.""The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses.""It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

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"It can monitor, get the data, and then report on the data."

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Cons
"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production.""The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""There is a part of the rules for monitoring alerts. I want to understand more about how to choose the samples and the requirements for the rules. That is the part that I want to understand better and get better training for.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""Mobile phone integration is probably not as rich as it could be."

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"The deployment can be quite complex."

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Pricing and Cost Advice
  • "It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
  • "When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • More ITRS Geneos Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is… more »
    Top Answer:It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business.
    Top Answer:One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be… more »
    Top Answer:It can monitor, get the data, and then report on the data.
    Top Answer:It's affordable when you compare it to HPSA - the HP Server Administration. You get the things according to your data - the data that you need to report on. The capacity of the data that you need to… more »
    Top Answer:Overall, I cannot think of any features that are missing. The deployment can be quite complex.
    Ranking
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    5
    Average Words per Review
    1,387
    Rating
    8.6
    Views
    2,048
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    Also Known As
    Geneos
    Splunk Insights
    Learn More
    Overview

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit https://www.itrsgroup.com/products/geneos

    Splunk Insights for Infrastructure is a new monitoring product from Splunk that unifies metrics and logs to do performance management and troubleshooting. It takes minutes to set up and for small environments, it's free (up to 200 GB of storage, which is about 50 servers).

    Offer
    Learn more about ITRS Geneos
    Learn more about Splunk Insights for Infrastructure
    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Entrust Datacard
    Top Industries
    REVIEWERS
    Financial Services Firm97%
    Computer Software Company3%
    VISITORS READING REVIEWS
    Financial Services Firm61%
    Computer Software Company16%
    Comms Service Provider5%
    Insurance Company2%
    REVIEWERS
    Comms Service Provider43%
    Financial Services Firm14%
    Construction Company14%
    Computer Software Company14%
    VISITORS READING REVIEWS
    Computer Software Company27%
    Financial Services Firm12%
    Comms Service Provider11%
    Government9%
    Company Size
    REVIEWERS
    Small Business11%
    Midsize Enterprise21%
    Large Enterprise68%
    VISITORS READING REVIEWS
    Small Business12%
    Midsize Enterprise5%
    Large Enterprise83%
    REVIEWERS
    Small Business38%
    Midsize Enterprise31%
    Large Enterprise31%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise9%
    Large Enterprise73%
    Buyer's Guide
    IT Infrastructure Monitoring
    August 2022
    Find out what your peers are saying about Zabbix, Datadog, SolarWinds and others in IT Infrastructure Monitoring. Updated: August 2022.
    620,600 professionals have used our research since 2012.

    ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 5 reviews while Splunk Insights for Infrastructure is ranked 50th in IT Infrastructure Monitoring with 1 review. ITRS Geneos is rated 8.6, while Splunk Insights for Infrastructure is rated 0.0. The top reviewer of ITRS Geneos writes "You can easily pull data together onto a screen to show business flow". On the other hand, the top reviewer of Splunk Insights for Infrastructure writes "Good monitoring and reporting tools with useful dashboards". ITRS Geneos is most compared with Splunk, AppDynamics, Dynatrace, Zabbix and Datadog, whereas Splunk Insights for Infrastructure is most compared with PRTG Network Monitor, BMC TrueSight Operations Management, VMware Tanzu Observability by Wavefront, ServiceNow IT Operations Management and Zabbix.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.