We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.
Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."
"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."
"The great advantage of this tool is real-time monitoring."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."
"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."
"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"The ability to create custom dashboards is one of the best features and that's typically why most people deploy Splunk. Users can create dashboards for just about anything."
"It is very easy to monitor multiple cloud environments. It's like a single pane of glass for us. We can use it to monitor our on-prem and both of our cloud environments as opposed to having different tools for each environment. It makes it all come together in one tool."
"The Add data feature lets you gather any type of log and easily analyze it."
"The product retains a lot of log data for subsequent analysis."
"Splunk Infrastructure Monitoring gives us complete visibility without the need for storage."
"The data collection from our VMs, containers, databases, and backend components is valuable."
"The most valuable thing that we have seen within our group is the ability to ingest all this raw data and have it organized in a certain way so that different groups can get effective alerting from this massive amount of raw data that is out there."
"It is a great resource for us because we have so many different data sources and to be able to aggregate that and put it through a concise dashboard or an alert really helps."
"A lightweight version which could host more than 100 gateways, as we can see slowness while loading all our gateways."
"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."
"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."
"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."
"Data visualization – real time and historical – is a weakness."
"It needs to be easier to configure, especially with the JMX plugins."
"Mobile phone integration is probably not as rich as it could be."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"It's a bit difficult to use. It takes some time to get into it and to get it to do what you would like it to do. It is not straightforward to use it."
"We have both on-prem and cloud, and the challenge is getting all our log data aggregated or streams aggregated so that it is real-time. We do a pretty good job of that, but our organization is not using it as a security platform when it can do a great job of that."
"They do not have all the features that I expect right now."
"This solution is difficult to configure and the instructions are complex."
"The solution should have more sensors regarding fiber intelligence for security measures."
"Splunk could be better integrated with configuration manager solutions so we can automatically resolve issues without human interference."
"A lot of customers had a hard time effectively searching within the data in Splunk. There is a learning curve from searches to indexes and using all the macros that we have created. It is a little difficult for somebody who has not used it quite a bit and does not have a lot of practice with it, but the AI features that we have been hearing about through Splunk will make it a lot easier for us to use human language to search this data. That is big. That is pretty powerful, and that will help a lot with our customers."
"The implementation can be more user-friendly."
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ITRS Geneos is ranked 12th in IT Infrastructure Monitoring with 57 reviews while Splunk Infrastructure Monitoring is ranked 14th in IT Infrastructure Monitoring with 23 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "The flexible dashboard sets it apart from competing tools, but it's costly and lacks scalability". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Helps to ingest a massive amount of raw data and use it effectively". ITRS Geneos is most compared with Dynatrace, AppDynamics, Grafana, Prometheus and BMC TrueSight Operations Management, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, Nagios XI, Cisco Intersight, ControlUp and Amazon CloudWatch. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.
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