ITRS Geneos vs Splunk Infrastructure Monitoring comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between ITRS Geneos and Splunk Infrastructure Monitoring based on real PeerSpot user reviews.

Find out in this report how the two IT Infrastructure Monitoring solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed ITRS Geneos vs. Splunk Infrastructure Monitoring Report (Updated: May 2023).
708,461 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console.""The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play.""One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts.""The great advantage of this tool is real-time monitoring.""I always appreciate Geneos's stability and ease of use.""One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support.""The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity.""The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

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"It's a very easy-to-use solution.""The solution's basic visibility is one of its most valuable features. So, it is a solution that is easy to use...The solution's initial setup process was straightforward.""The features I have found most valuable are log searching and log analytics, both of which are quick features.""It can monitor, get the data, and then report on the data.""The alerts are the most valuable feature."

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"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot.""For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap.""ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos.""For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version.""There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature.""Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs.""ITRS Geneos cloud monitoring is very weak and can use improvement.""Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

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"The implementation can be more user-friendly.""There is a lot of room for improvement with the automation.""The solution's stability is an area that has room for improvement. It needs to provide constant stability to its users.""They need more EDR functionalities.""The deployment can be quite complex."

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Pricing and Cost Advice
  • "Given our spend and the amount of service we have in it, the pricing is quite reasonable."
  • "The pricing seems reasonable. We're happy enough with it."
  • "The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."
  • "The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."
  • "Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
  • "ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."
  • "The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."
  • "Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."
  • More ITRS Geneos Pricing and Cost Advice →

  • "The solution's pricing is competitive. I rate the solution's pricing a seven out of ten. The price of the solution could be cheaper."
  • More Splunk Infrastructure Monitoring Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool… more »
    Top Answer:Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation.
    Top Answer:Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs. It's built like proprietary software. I can't… more »
    Top Answer:We use a free version of the solution. There is also an enterprise option as well. The product has a fairly flexible licensing model. You buy based on your requirements, whether it is six months or a… more »
    Top Answer:They need to offer better endpoint protection. They don't have their own platform for endpoint protection. It would be helpful if they added something that addressed that. They need more EDR… more »
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    Also Known As
    Splunk Insights for Infrastructure
    Learn More

    ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

    Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

    Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

    For more information, please visit

    Splunk Infrastructure Monitoring offers features including, Instant visualization, real-time actionable alerts, centralized enterprise controls, and scalability. 

    Instant visualization

    Get fast time to value with over 250+ cloud service integrations and pre-built dashboards out of the box for rapid, full-stack visualization. Autodiscover, break down, group, and explore clouds, services and systems in minutes.

    Real-time actionable alerts

    Act before infrastructure performance affects end-user experience. Instantly detect and accurately alerts on dynamic thresholds, multiple conditions and complex rules to eliminate alert storms and dramatically reduce MTTD/MTTR.

    Centralized, enterprise controls

    Answer business-critical questions in context and monitor service-level objectives and indicators instantly. Track custom metrics for business KPIs to token based access and usage controls.

    Scale with confidence

    Troubleshoot across thousands of microservices, multiple ephemeral deployments, application versions and billions of events. Release better apps faster and drive closed-loop automation for a flawless end-user experience.

    Learn more about ITRS Geneos
    Learn more about Splunk Infrastructure Monitoring
    Sample Customers
    ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
    Entrust Datacard
    Top Industries
    Financial Services Firm95%
    Computer Software Company3%
    Marketing Services Firm3%
    Financial Services Firm70%
    Computer Software Company8%
    Comms Service Provider3%
    Non Profit2%
    Comms Service Provider33%
    Financial Services Firm11%
    Construction Company11%
    Computer Software Company11%
    Computer Software Company19%
    Financial Services Firm14%
    Insurance Company8%
    Company Size
    Small Business11%
    Midsize Enterprise22%
    Large Enterprise67%
    Small Business11%
    Midsize Enterprise5%
    Large Enterprise84%
    Small Business35%
    Midsize Enterprise24%
    Large Enterprise41%
    Small Business20%
    Midsize Enterprise9%
    Large Enterprise71%
    Buyer's Guide
    ITRS Geneos vs. Splunk Infrastructure Monitoring
    May 2023
    Find out what your peers are saying about ITRS Geneos vs. Splunk Infrastructure Monitoring and other solutions. Updated: May 2023.
    708,461 professionals have used our research since 2012.

    ITRS Geneos is ranked 17th in IT Infrastructure Monitoring with 9 reviews while Splunk Infrastructure Monitoring is ranked 25th in IT Infrastructure Monitoring with 5 reviews. ITRS Geneos is rated 8.2, while Splunk Infrastructure Monitoring is rated 8.2. The top reviewer of ITRS Geneos writes "A stable solution, with real-time monitoring". On the other hand, the top reviewer of Splunk Infrastructure Monitoring writes "Good monitoring and reporting tools with useful dashboards". ITRS Geneos is most compared with Dynatrace, Splunk Enterprise Security, AppDynamics, Grafana and ServiceNow IT Operations Management, whereas Splunk Infrastructure Monitoring is most compared with ServiceNow IT Operations Management, ControlUp, OP5 Monitor, Cisco Intersight and VMware Tanzu Observability by Wavefront. See our ITRS Geneos vs. Splunk Infrastructure Monitoring report.

    See our list of best IT Infrastructure Monitoring vendors.

    We monitor all IT Infrastructure Monitoring reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.