Try our new research platform with insights from 80,000+ expert users

ITRS Geneos vs LogRhythm NetMon comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ITRS Geneos
Ranking in Network Monitoring Software
67th
Average Rating
8.2
Reviews Sentiment
7.1
Number of Reviews
57
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th), IT Infrastructure Monitoring (46th)
LogRhythm NetMon
Ranking in Network Monitoring Software
56th
Average Rating
7.6
Reviews Sentiment
7.7
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of LogRhythm NetMon is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Sanket - PeerSpot reviewer
With the help of the solution, we can predict and prevent failures
Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.
KeithGalleros - PeerSpot reviewer
A solution providing visibility into all data traversing your network but needs to be more cost-efficient
The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management. I'd also like to see LogRhythm NetMon improve in terms of cost efficiency, especially regarding adding new products that may overlap in functionality. Specifically, I would appreciate enhanced detection and response capabilities directly integrated into NetMon to avoid needing additional rules or tools from LogRhythm. Regarding integration capabilities, I think NetMon's current agent-based approach is limiting. Integrating with protocols like Gflow and Netflow would be better, allowing seamless integration with our existing network equipment. This would solve the problem of agent-based restrictions and improve overall integration.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."
"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."
"In my experience, being able to monitor our databases is a valuable feature as we can create our own queries and aren't reliant on the in-built ones."
"One of the most valuable features of ITRS Geneos is the active time feature that helps with the trading applications that I support."
"One thing we're utilizing in Geneos is the Gateway-SQL. That's really helpful for us. Using Gateway-SQL, we are able to merge two different views into one. Suppose we have to check something in the log and that we have to check something in the database and do a comparison before publishing a result. We can achieve that using Gateway-SQL."
"ITRS can define rules to alert when certain parameters that you monitor breach a threshold. Rules can be configured to fire recovery actions automatically to clear the alert"
"The great advantage of this tool is real-time monitoring."
"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."
"NetMon's best feature is traffic analysis."
"The analytics feature is the most valuable feature."
"It has a very strong artificial intelligence engine."
"LogRhythm NetMon's most impressive feature is that it's a bundled package, so you're not just relying on monthly data; you get a six-month view for more comprehensive indicators of compromise. This dual approach is precious. We implement LogRhythm NetMon in our cybersecurity strategy mainly for compliance and correlation of network, user, and decision activities, particularly for network firewalls and access control."
"The protocols with which you see the traffic for a particular website that a client has in their environment, for example, are valuable. We can monitor whether the traffic is up to the mark or whether they need to add more bandwidth. Also, we can see if we're able to get real-time environment data as well. The customization dashboard is really good. LogRhythm NetMon has its own in-built dashboards which are helpful in guiding customization."
"The most valuable feature is the log, which can be analyzed by our SIEM solution."
"It is a stable solution...It is a scalable solution."
"The initial setup is straightforward because we can deploy an open server."
 

Cons

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."
"One thing that could be improved in terms of rapid scaling would be more ability to clone aspects of an implementation. It seems like there are opportunities in this area, where we have repetitive tasks to do when it comes to implementing things on new servers or on new gateways. It would be great if there was an easy way to clone something that had already been done."
"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."
"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."
"I would also like to see suggested guidelines to accomplish a monitoring task. The issue is that ITRS is so flexible that there is more than one way to complete a task, each with benefits and disadvantages."
"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."
"​It needs to be easier to configure, especially with the JMX plugins.​"
"Mobile phone integration is probably not as rich as it could be."
"Could use a topology diagram which would help get an exact visual."
"I would like to see better integration with multiple products. Integration is not something that is readily available for most of the products."
"LogRhythm NetMon's pricing model is an area of concern that should be made a little bit cheaper in comparison to the other players in the market currently."
"There is an issue with tunneling in relation to how the connectivity is established between the end devices and where NetMon is installed. On the console, I often observe that there's a difference of a few seconds or maybe a minute, and this lag time should not be there."
"The platform's integration features often need to be improved."
"The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for easier management."
"The training for this product is not very good and needs to be improved."
"Sometimes it's hard to find the network devices' self-audit logs."
 

Pricing and Cost Advice

"Pricing and licensing is based on the requirements."
"You will get the best price if you get a single global deal."
"I can say it's not that cheap because the licensing is a little bit costly"
"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."
"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."
"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."
"The pricing seems reasonable. We're happy enough with it."
"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."
"I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships."
"The price of this solution is too high, so it should be made more practical and more valuable for the customer."
"LogRhythm's licensing part is something that depends on the license you want since they offer it on a perpetual and subscription basis."
"Pricing is okay. There were some competitors that were extremely expensive and there were some which were really inexpensive but LogRhythm stayed in the middle of them."
"The product is expensive for smaller companies."
"NetMon's licensing costs about $85k per year, with some extra costs for support."
report
Use our free recommendation engine to learn which Network Monitoring Software solutions are best for your needs.
859,533 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
74%
Computer Software Company
7%
University
5%
Construction Company
2%
Financial Services Firm
29%
Computer Software Company
18%
Government
11%
Insurance Company
11%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ITRS Geneos?
I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.
What is your experience regarding pricing and costs for ITRS Geneos?
The pricing is high. Licensing fees might be around 500$ per server monthly.
What needs improvement with ITRS Geneos?
ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...
What do you like most about LogRhythm NetMon?
It has a very strong artificial intelligence engine.
What is your experience regarding pricing and costs for LogRhythm NetMon?
I don't have visibility into the pricing of LogRhythm NetMon as it's handled through our commercial partnerships.
What needs improvement with LogRhythm NetMon?
The main concern is that LogRhythm has not improved NetMon but instead introduced a separate product, which many customers, including us, would prefer to be integrated into a single platform for ea...
 

Also Known As

Geneos
LogRhythm Network Monitor
 

Overview

 

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.
Sera-Brynn
Find out what your peers are saying about ITRS Geneos vs. LogRhythm NetMon and other solutions. Updated: June 2025.
859,533 professionals have used our research since 2012.