ITRS Geneos vs LiveAction LiveNX comparison

ITRS and LiveAction are both solutions in the Network Monitoring Software category. ITRS is ranked #28 with an average rating of 7.8, while LiveAction is ranked #46 with an average rating of 6.8. ITRS holds a 0.7% mindshare in NMS, compared to LiveAction’s 1.1% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 77% of LiveAction users who would recommend it.

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ITRS Geneos and LiveAction LiveNX based on real PeerSpot user reviews.

Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: September 2024).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2024

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Categories and Ranking

Juniper Mist Premium Analytics

Mindshare comparison

As of September 2024, in the Network Monitoring Software category, the mindshare of Juniper Mist Premium Analytics is 0.4%, up from 0.2% compared to the previous year. The mindshare of ITRS Geneos is 0.7%, up from 0.6% compared to the previous year. The mindshare of LiveAction LiveNX is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Shiva_Prasad

Senior Technical Consultant at Black Box Network Services

Jan 25, 2024

A cloud solution for warehousing with a troubleshooting feature

The initial setup is straightforward. It's based on user requirements. We also conduct heat mapping using a couple of tools. The only requirement is to understand the technical or configuration aspects from the user's end and then configure it. Mist takes no more than 15 to 20 minutes for a particular deployment. You need to understand the end user's environment and have a concrete plan on whether it's a greenfield installation or an existing one, considering the density and height. Based on that, we need to develop a passive heat map. Then, you need to discuss with the user to understand exactly what needs to be configured and what they require in their environment. Based on that, you can proceed with the installation. Additionally, you can perform post-installation heat mapping to ensure it matches the earlier heat map. I rate the initial setup an eight out of ten, where one is difficult, and ten is easy.

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Durai CT

Head FM Monitoring at a financial services firm with 10,001+ employees

Dec 14, 2022

A stable, scalable, and flexible monitoring tool

Real-time data is one of the unique features that ITRS Geneos offers. For example, if there is an impact on a particular server and a particular application, I want to see what the impact is or what the CPU or hardware usage information is, as well as the service in the same application. I can see the real-time data and the impact by accessing ITRS Geneos and looking at the tree. I don't want a tool that tells me when something is broken. I want the tool to tell me when something is going to break. That is the difference between ITRS Geneos and other tools. I want proactive monitoring, not reactive. I don't need to be notified after the fact that something has broken. If something is broken, I get a notification by email, and some of my customers are going to call me. ITRS Geneos provides proactive monitoring. The great advantage of this tool is real-time monitoring. ITRS Geneos not only alerts us but also gives us a real-time view of the data. This is the tool's first great advantage. It is also lightweight and flexible and can adapt to monitor even low-latency systems, which is the tool's second advantage. Another great feature of this tool is its good presentation layer, which allows us to build custom dashboards to present to business stakeholders. This gives them a high-level status of what is being monitored. If we compare ITRS Geneos to other tools, we will find that each one specializes in a specific area, but the ITRS Geneos tool is more comprehensive. This is its great advantage.

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reviewer98645120

Senior Technology Services Specialist at FedEx

Oct 19, 2023

Greta visual analytics and real-time monitoring but requires better documentation

Utilizing LiveAction LiveNX has significantly improved our organization's network performance monitoring capabilities, allowing us to promptly identify and rectify network issues, thereby minimizing downtime. The visual analytics provided by LiveNX have been invaluable in troubleshooting and optimizing our network configurations. By leveraging LiveNX's comprehensive insights into network traffic, we've been able to better allocate bandwidth resources, ensuring critical applications remain performant during peak operational hours. Moreover, LiveNX's ability to provide real-time and historical data has enhanced our ability to forecast network needs, aiding in more informed decision-making regarding network expansion and upgrades. This proactive approach has, in turn, contributed to better budgeting and resource allocation. The intuitive interface and robust alerting system of LiveNX ensure that our IT team is immediately notified of any network anomalies, enabling swift resolution before they impact our service delivery. This has not only improved our operational efficiency but also positively impacted our customer satisfaction levels by ensuring our logistics and delivery services run smoothly. All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We can manage the entire system across the network and troubleshoot the pain points."

"The single dashboard is a valuable feature."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The clean and colorful UI and easy to use options like snooze and active times."

"It enables us to monitor application processes, to do log-monitoring on a 24/7 basis, to do server-level monitoring - all the hardware parameters - as well as monitor connectivity across applications to the interfaces."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"I always appreciate Geneos's stability and ease of use."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

More ITRS Geneos pros

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"Its analytical capability is really good."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The intention and the idea of the filter is great."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The product has a very good graphical interface."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

Cons

"The technical support needs improvement."

"The Wi-Fi side needs improvement."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"I would like better access to the data that is being collected."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"Mobile phone integration is probably not as rich as it could be."

"I would like to see ITRS integrate its setup editor with a SVN to check-in setup XML after major changes."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

More ITRS Geneos cons

"Improved documentation and more responsive customer support can help in addressing issues faster."

"They need to create a more simplified UI."

"The only downside to this software is the price."

"Sometimes the solution does not register devices properly and that is a bug."

"The tool crashes sometimes when we try to pull reports simultaneously."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"This is a horrible solution and I think everything needs to be improved."

Pricing and Cost Advice

"The solution is expensive."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing and licensing is based on the requirements."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"The solution is fairly expensive compared to other products."

"It's very expensive."

"We use the free version."

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Top Industries

By visitors reading reviews

Computer Software Company

17%

Financial Services Firm

12%

Manufacturing Company

Government

Financial Services Firm

77%

Computer Software Company

University

Real Estate/Law Firm

Computer Software Company

18%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Juniper Mist Premium Analytics?

We can manage the entire system across the network and troubleshoot the pain points.

See all answers

What is your experience regarding pricing and costs for Juniper Mist Premium Analytics?

The solution is expensive. I rate the pricing an eight out of ten.

See all answers

What needs improvement with Juniper Mist Premium Analytics?

The technical support needs improvement.

See all answers

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good op...

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offe...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to b...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible abilit...

See all answers

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Dynatrace vs ITRS Geneos

Compared 23% of the time

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Compared 14% of the time

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Compared 12% of the time

Prometheus vs ITRS Geneos

Compared 11% of the time

Datadog vs ITRS Geneos

Compared 9% of the time

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NETSCOUT nGeniusONE vs LiveAction LiveNX

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Cisco Secure Network Analytics vs LiveAction LiveNX

Compared 5% of the time

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Product Reports

Buyer's Guide

Network Monitoring Software

August 2024

Download Juniper Mist Premium Analytics product report

Buyer's Guide

ITRS Geneos

September 2024

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

September 2024

Download LiveAction LiveNX product report

Also Known As

No data available

Geneos

LiveNX

Learn More

Juniper

ITRS

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LiveAction

Overview

Juniper Mist Premium Analytics is a comprehensive network analytics solution that provides organizations with valuable insights into their network performance and user experience. The primary use case of this product is to enable IT teams to proactively monitor, troubleshoot, and optimize their network infrastructure.

The most valuable functionality of Juniper Mist Premium Analytics is its AI-driven insights and recommendations. Leveraging machine learning algorithms, it analyzes vast amounts of network data to identify anomalies, predict potential issues, and suggest remediation actions. This proactive approach helps organizations minimize network downtime, improve user experience, and optimize network performance.

By providing real-time visibility into network performance, Juniper Mist Premium Analytics helps organizations quickly identify and resolve network issues. It offers detailed analytics on network traffic, application performance, and user behavior, allowing IT teams to pinpoint the root cause of problems and take immediate action. This not only reduces troubleshooting time but also enhances overall network reliability.

Furthermore, Juniper Mist Premium Analytics enables organizations to optimize their network infrastructure. It provides insights into network capacity utilization, application usage patterns, and user behavior, allowing IT teams to make informed decisions about network design, resource allocation, and capacity planning. This helps organizations to ensure that their network is efficiently utilized and can support the growing demands of their users.

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

Sample Customers

Information Not Available

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2024

Free Report: ITRS Geneos vs. LiveAction LiveNX

Find out what your peers are saying about ITRS Geneos vs. LiveAction LiveNX and other solutions. Updated: September 2024.

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