ITRS Geneos vs LiveAction LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 6.5, while BlueCat is ranked #44 with an average rating of 7.5. ITRS holds a 0.6% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,228 Views
190 Comparison Views

96% willing to recommend

LiveAction LiveNX

Read 10 LiveAction LiveNX reviews

1,342 Views
687 Comparison Views

81% willing to recommend

ITRS Geneos

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and ITRS Geneos are competing network performance monitoring tools. LiveAction LiveNX has the upper hand in visual analytics and network visualization, while ITRS Geneos is stronger in real-time monitoring and analytics.

Features: LiveAction LiveNX provides intuitive graphical representations of network topology, traffic patterns, and offers exceptional visualization for network diagnosis. ITRS Geneos provides real-time monitoring, advanced analytics, and is suited for environments needing intricate performance insights.

Room for Improvement: LiveAction LiveNX could benefit from more real-time data capabilities, enhanced analytics for system oversight, and a broader suite for detailed data-driven decisions. ITRS Geneos could improve its visualization features, streamline deployment for simpler integration, and strengthen graphical data reports for network visualization.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for straightforward deployment with efficient support services, allowing quick operational integration. ITRS Geneos involves a more complex setup due to its comprehensive features but offers extensive customer service and customization assistance for diverse environments.

Pricing and ROI: LiveAction LiveNX generally offers competitive pricing focused on delivering ROI through improved network visibility. ITRS Geneos, with higher initial costs, argues its value with enhanced real-time capabilities and detailed analytical insights. Organizations seeking cost-effectiveness may favor LiveNX, while those prioritizing detailed analytics as ROI might choose Geneos.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: May 2025).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

May 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (35th)

LiveAction LiveNX

Ranking in Network Monitoring Software

44th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Custom script toolkits"

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"I always appreciate Geneos's stability and ease of use."

"It's also easy to implement. The implementation of Geneos is very easy and interesting. It's not complicated. It's very quick to implement. The installation is very easy. There are many topics about ITRS Geneos that explain more about the features of the function of Geneos."

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

More ITRS Geneos pros

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"The intention and the idea of the filter is great."

"The product has a very good graphical interface."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"Its analytical capability is really good."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

More LiveAction LiveNX pros

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"At the moment Geneos is excellent and handling real time monitoring, however not great at doing historical reporting."

"The main feature that needs work is the Dashboard designer."

More ITRS Geneos cons

"This is a horrible solution and I think everything needs to be improved."

"Sometimes the solution does not register devices properly and that is a bug."

"They need to create a more simplified UI."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"The only downside to this software is the price."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The tool crashes sometimes when we try to pull reports simultaneously."

More LiveAction LiveNX cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"You will get the best price if you get a single global deal."

"I can say it's not that cheap because the licensing is a little bit costly"

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The pricing seems reasonable. We're happy enough with it."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

More ITRS Geneos pricing and cost advice

"We use the free version."

"It's very expensive."

"The solution is fairly expensive compared to other products."

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Top Industries

By visitors reading reviews

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Computer Software Company

13%

Manufacturing Company

Government

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

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What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.

See all answers

What is your primary use case for LiveAction LiveNX?

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...

See all answers

Comparisons

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Compared 14% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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ThousandEyes vs LiveAction LiveNX

Compared 20% of the time

SolarWinds NPM vs LiveAction LiveNX

Compared 16% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 11% of the time

NetBrain vs LiveAction LiveNX

Compared 9% of the time

Nmap vs LiveAction LiveNX

Compared 7% of the time

More LiveAction LiveNX Competitors

Product Reports

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

June 2025

Download LiveAction LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

May 2025

Free Report: ITRS Geneos vs. LiveAction LiveNX

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