ITRS Geneos vs LiveAction LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while BlueCat is ranked #29 with an average rating of 7.8. ITRS holds a 0.6% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,225 Views
1,183 Comparison Views

96% willing to recommend

LiveAction LiveNX

Read 10 LiveAction LiveNX reviews

1,777 Views
1,315 Comparison Views

81% willing to recommend

ITRS Geneos

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and ITRS Geneos are competing network performance monitoring tools. LiveAction LiveNX has the upper hand in visual analytics and network visualization, while ITRS Geneos is stronger in real-time monitoring and analytics.

Features: LiveAction LiveNX provides intuitive graphical representations of network topology, traffic patterns, and offers exceptional visualization for network diagnosis. ITRS Geneos provides real-time monitoring, advanced analytics, and is suited for environments needing intricate performance insights.

Room for Improvement: LiveAction LiveNX could benefit from more real-time data capabilities, enhanced analytics for system oversight, and a broader suite for detailed data-driven decisions. ITRS Geneos could improve its visualization features, streamline deployment for simpler integration, and strengthen graphical data reports for network visualization.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for straightforward deployment with efficient support services, allowing quick operational integration. ITRS Geneos involves a more complex setup due to its comprehensive features but offers extensive customer service and customization assistance for diverse environments.

Pricing and ROI: LiveAction LiveNX generally offers competitive pricing focused on delivering ROI through improved network visibility. ITRS Geneos, with higher initial costs, argues its value with enhanced real-time capabilities and detailed analytical insights. Organizations seeking cost-effectiveness may favor LiveNX, while those prioritizing detailed analytics as ROI might choose Geneos.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: July 2025).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

LiveAction LiveNX

Ranking in Network Monitoring Software

29th

Ranking in IT Infrastructure Monitoring

30th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The great advantage of this tool is real-time monitoring."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The remarkable feature of Geneos is the dashboard. Geneos' flexible dashboard sets it apart from other monitoring tools. Other solutions have limitations in their dashboard design and can't be customized as much. The Geneos dashboard allows unlimited creativity."

"The built-in plug-ins allow administrators to easily configure monitoring components for market data systems such as Thomson Reuters Enterprise Platform and SRLabs Wombat (formerly NYSE)."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"Custom script toolkits"

More ITRS Geneos pros

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"Its analytical capability is really good."

"The intention and the idea of the filter is great."

More LiveAction LiveNX pros

Cons

"Backward compatibility with deprecated features and in system documentation on what configuration areas are needed to be updated."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"t needs to have better middleware integration for things such as application and Microsft SQL servers."

"The ITA, the post-incident analytics, could be improved."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The only downside to this software is the price."

"This is a horrible solution and I think everything needs to be improved."

"They need to create a more simplified UI."

"Sometimes the solution does not register devices properly and that is a bug."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"Improved documentation and more responsive customer support can help in addressing issues faster."

More LiveAction LiveNX cons

Pricing and Cost Advice

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"I can say it's not that cheap because the licensing is a little bit costly"

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"You will get the best price if you get a single global deal."

More ITRS Geneos pricing and cost advice

"It's very expensive."

"The solution is fairly expensive compared to other products."

"We use the free version."

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Top Industries

By visitors reading reviews

Financial Services Firm

74%

Computer Software Company

University

Construction Company

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.

See all answers

What is your primary use case for LiveAction LiveNX?

For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...

See all answers

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Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 22% of the time

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Compared 18% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 11% of the time

NetBrain vs LiveAction LiveNX

Compared 11% of the time

Nmap vs LiveAction LiveNX

Compared 8% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

June 2025

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

June 2025

Download LiveAction LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

July 2025

Free Report: ITRS Geneos vs. LiveAction LiveNX

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