ITRS Geneos vs LiveAction LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #68 with an average rating of 5.0, while BlueCat is ranked #28 with an average rating of 7.8. ITRS holds a 0.6% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,081 Views
1,102 Comparison Views

96% willing to recommend

LiveAction LiveNX

Read 10 LiveAction LiveNX reviews

1,785 Views
1,267 Comparison Views

81% willing to recommend

ITRS Geneos

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and ITRS Geneos are competing network performance monitoring tools. LiveAction LiveNX has the upper hand in visual analytics and network visualization, while ITRS Geneos is stronger in real-time monitoring and analytics.

Features: LiveAction LiveNX provides intuitive graphical representations of network topology, traffic patterns, and offers exceptional visualization for network diagnosis. ITRS Geneos provides real-time monitoring, advanced analytics, and is suited for environments needing intricate performance insights.

Room for Improvement: LiveAction LiveNX could benefit from more real-time data capabilities, enhanced analytics for system oversight, and a broader suite for detailed data-driven decisions. ITRS Geneos could improve its visualization features, streamline deployment for simpler integration, and strengthen graphical data reports for network visualization.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for straightforward deployment with efficient support services, allowing quick operational integration. ITRS Geneos involves a more complex setup due to its comprehensive features but offers extensive customer service and customization assistance for diverse environments.

Pricing and ROI: LiveAction LiveNX generally offers competitive pricing focused on delivering ROI through improved network visibility. ITRS Geneos, with higher initial costs, argues its value with enhanced real-time capabilities and detailed analytical insights. Organizations seeking cost-effectiveness may favor LiveNX, while those prioritizing detailed analytics as ROI might choose Geneos.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

68th

Ranking in IT Infrastructure Monitoring

47th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (33rd)

LiveAction LiveNX

Ranking in Network Monitoring Software

28th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of September 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LiveAction LiveNX	0.7%
ITRS Geneos	0.6%
Other	98.7%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

Read full review

Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"I always appreciate Geneos's stability and ease of use."

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"One of the best aspects of Geneos is that it has a broad scope and can cover a lot of use cases. You can write your own scripts to monitor really specific things. And the rules that you can put in place can be quite complex for the alerts."

"The ability to logically normalize data gathered from multiple types of sources via pre-built plugins is extremely powerful. This functionality, coupled with the ability to import custom data via the Toolkit plugin allows Geneos to be leveraged to monitor every system in the enterprise."

"It's a very powerful application monitoring tool across the industry. Many free, open-source tools are available. There are also paid tools, but ITRS Geneos is a real-time application monitoring tool where the user can monitor, self-configure, and manage alerts through their console."

"The flexibility of the product is most valuable. It is highly customizable. If you put your mind to it and think of something you could do, there's a good possibility you can get it integrated within the console, if it's not readily available. The simplicity or ease of customization has been valuable."

More ITRS Geneos pros

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The product has a very good graphical interface."

"Its analytical capability is really good."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"The intention and the idea of the filter is great."

More LiveAction LiveNX pros

Cons

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

"ITRS Geneos is not on the cloud at a time when everyone is moving to the cloud."

"I would really like to see something from the Geneos side to set up automated reporting from ITRS. We have to send reporting to management every day. To do that we have to check the dashboard and then we have to report whether everything is fine or not. In the future, I want something, some reporting kind of feature in ITRS, where it can collect all the data and mention what is green, what is amber, what is red in a report."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"I would like better access to the data that is being collected."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

More ITRS Geneos cons

"The tool crashes sometimes when we try to pull reports simultaneously."

"The only downside to this software is the price."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"This is a horrible solution and I think everything needs to be improved."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"They need to create a more simplified UI."

"Sometimes the solution does not register devices properly and that is a bug."

More LiveAction LiveNX cons

Pricing and Cost Advice

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

"I can say it's not that cheap because the licensing is a little bit costly"

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

More ITRS Geneos pricing and cost advice

"The solution is fairly expensive compared to other products."

"We use the free version."

"It's very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

72%

Computer Software Company

University

Construction Company

Computer Software Company

10%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

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Compared 13% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 7% of the time

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SolarWinds NPM vs LiveAction LiveNX

Compared 18% of the time

ThousandEyes vs LiveAction LiveNX

Compared 18% of the time

Grafana Enterprise Stack vs LiveAction LiveNX

Compared 18% of the time

NetBrain vs LiveAction LiveNX

Compared 11% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 11% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

September 2025

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

September 2025

Download LiveAction LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2025

Free Report: ITRS Geneos vs. LiveAction LiveNX

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