ITRS Geneos vs LiveAction LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #67 with an average rating of 5.0, while BlueCat is ranked #29 with an average rating of 7.8. ITRS holds a 0.5% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 81% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

3,901 Views
1,053 Comparison Views

96% willing to recommend

LiveAction LiveNX

Read 10 LiveAction LiveNX reviews

1,727 Views
1,226 Comparison Views

81% willing to recommend

ITRS Geneos

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and ITRS Geneos are competing network performance monitoring tools. LiveAction LiveNX has the upper hand in visual analytics and network visualization, while ITRS Geneos is stronger in real-time monitoring and analytics.

Features: LiveAction LiveNX provides intuitive graphical representations of network topology, traffic patterns, and offers exceptional visualization for network diagnosis. ITRS Geneos provides real-time monitoring, advanced analytics, and is suited for environments needing intricate performance insights.

Room for Improvement: LiveAction LiveNX could benefit from more real-time data capabilities, enhanced analytics for system oversight, and a broader suite for detailed data-driven decisions. ITRS Geneos could improve its visualization features, streamline deployment for simpler integration, and strengthen graphical data reports for network visualization.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for straightforward deployment with efficient support services, allowing quick operational integration. ITRS Geneos involves a more complex setup due to its comprehensive features but offers extensive customer service and customization assistance for diverse environments.

Pricing and ROI: LiveAction LiveNX generally offers competitive pricing focused on delivering ROI through improved network visibility. ITRS Geneos, with higher initial costs, argues its value with enhanced real-time capabilities and detailed analytical insights. Organizations seeking cost-effectiveness may favor LiveNX, while those prioritizing detailed analytics as ROI might choose Geneos.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: September 2025).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

67th

Ranking in IT Infrastructure Monitoring

46th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

LiveAction LiveNX

Ranking in Network Monitoring Software

29th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.2

Reviews Sentiment

5.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of October 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software Market Share Distribution
Product	Market Share (%)
LiveAction LiveNX	0.7%
ITRS Geneos	0.5%
Other	98.8%

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Ashwani Bansal

Senior Solution Consultant at Orange

Network management and diagnostics improved through effective monitoring and reporting capabilities

The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The ability to completely tailor and customize what it's monitoring is one of its strongest points. A lot of other monitoring tools are good at certain things, but one of my colleagues described it as the “Swiss Army Knife” of monitoring tools. It can do anything you want."

"This tool allows one to analyse, integrate and customize as per the systems and allows you to set your own rules."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"I always appreciate Geneos's stability and ease of use."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"Custom script toolkits"

More ITRS Geneos pros

"On a scale of 1-10, I rate LiveAction LiveNX a nine."

"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"Its analytical capability is really good."

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The intention and the idea of the filter is great."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

More LiveAction LiveNX pros

Cons

"Sometimes, if there is a lot of data coming onto the servers, we have observed a little bit of slowness on the gateway servers which are doing the ITRS dashboard monitoring."

"Much of the reporting outside of the user interface is very basic and requires much customization to be useful."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"The ITA, the post-incident analytics, could be improved."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"One area where there is room for improvement is the log file. I would like to be able to do a pre-run on the log files. When you are testing log files for regular expressions, it would be good to be able to do a quick check up front on that side of things before you release that into production."

"We all look at the same things - CPU, disk space, paging stats, service status with RAG status on each. That could be provided straight out, saving significant time."

"The deployment method for upgrading is a bit tricky. It takes a little bit of manual effort. If that could be a bit more automated, it would help us a lot."

More ITRS Geneos cons

"The only downside to this software is the price."

"This is a horrible solution and I think everything needs to be improved."

"Sometimes the solution does not register devices properly and that is a bug."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."

"Maintenance is required for the system."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

More LiveAction LiveNX cons

Pricing and Cost Advice

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Pricing and licensing is based on the requirements."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The pricing seems reasonable. We're happy enough with it."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

More ITRS Geneos pricing and cost advice

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Government

Manufacturing Company

Computer Software Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	6
Midsize Enterprise	12
Large Enterprise	39

By reviewers
Company Size	Count
Small Business	1
Large Enterprise	9

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

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What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

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What needs improvement with LiveAction LiveNX?

The solution could be enhanced by implementing custom patterns for each customer.

See all answers

What is your primary use case for LiveAction LiveNX?

The customers use LiveAction LiveNX for network monitoring and management purposes.

See all answers

What advice do you have for others considering LiveAction LiveNX?

I work as an integrator with LiveAction LiveNX. Most customers prefer deploying it on premises rather than in the cloud. The advanced diagnostics capabilities, including flow-based surveillance and...

See all answers

Comparisons

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Compared 22% of the time

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Compared 13% of the time

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Compared 12% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

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SolarWinds NPM vs LiveAction LiveNX

Compared 19% of the time

Grafana Enterprise Stack vs LiveAction LiveNX

Compared 17% of the time

ThousandEyes vs LiveAction LiveNX

Compared 16% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 10% of the time

NetBrain vs LiveAction LiveNX

Compared 8% of the time

More LiveAction LiveNX Competitors

Product Reports

Buyer's Guide

ITRS Geneos

October 2025

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

October 2025

Download LiveAction LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

September 2025

Free Report: ITRS Geneos vs. LiveAction LiveNX

Find out what your peers are saying about ITRS Geneos vs. LiveAction LiveNX and other solutions. Updated: September 2025.

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