ITRS Geneos vs LiveAction LiveNX comparison

ITRS and BlueCat are both solutions in the Network Monitoring Software category. ITRS is ranked #63 with an average rating of 6.5, while BlueCat is ranked #49 with an average rating of 7.0. ITRS holds a 0.5% mindshare in NMS, compared to BlueCat’s 0.7% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 77% of BlueCat users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

1,134 Views
654 Comparison Views

96% willing to recommend

LiveAction LiveNX

Read 8 LiveAction LiveNX reviews

1,322 Views
955 Comparison Views

77% willing to recommend

ITRS Geneos

LiveAction LiveNX

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

LiveAction LiveNX and ITRS Geneos are competing network performance monitoring tools. LiveAction LiveNX has the upper hand in visual analytics and network visualization, while ITRS Geneos is stronger in real-time monitoring and analytics.

Features: LiveAction LiveNX provides intuitive graphical representations of network topology, traffic patterns, and offers exceptional visualization for network diagnosis. ITRS Geneos provides real-time monitoring, advanced analytics, and is suited for environments needing intricate performance insights.

Room for Improvement: LiveAction LiveNX could benefit from more real-time data capabilities, enhanced analytics for system oversight, and a broader suite for detailed data-driven decisions. ITRS Geneos could improve its visualization features, streamline deployment for simpler integration, and strengthen graphical data reports for network visualization.

Ease of Deployment and Customer Service: LiveAction LiveNX is known for straightforward deployment with efficient support services, allowing quick operational integration. ITRS Geneos involves a more complex setup due to its comprehensive features but offers extensive customer service and customization assistance for diverse environments.

Pricing and ROI: LiveAction LiveNX generally offers competitive pricing focused on delivering ROI through improved network visibility. ITRS Geneos, with higher initial costs, argues its value with enhanced real-time capabilities and detailed analytical insights. Organizations seeking cost-effectiveness may favor LiveNX, while those prioritizing detailed analytics as ROI might choose Geneos.

To learn more, read our detailed ITRS Geneos vs. LiveAction LiveNX Report (Updated: April 2025).

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

63rd

Ranking in IT Infrastructure Monitoring

42nd

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

LiveAction LiveNX

Ranking in Network Monitoring Software

49th

Ranking in IT Infrastructure Monitoring

48th

Average Rating

6.8

Reviews Sentiment

6.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of May 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.5%, down from 0.7% compared to the previous year. The mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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Mahesh Doshi

IT at a energy/utilities company with 10,001+ employees

Very good reporting and alerting abilities but inadequate enhancement support

Before choosing the solution, it is important to rank your requirements from high to low priority. The solution has a lot of features but at a high price. If you will only use 30% of the solution to meet your requirements, then it would be better for you to explore other products. Find the solution that best fulfills your requirements. The solution itself is great. If I could use it properly, then I would rate it a seven out of ten. Unfortunately, support is a factor when determining usability or cost effectiveness. We did not receive the needed support so had to stop using the solution. For that reason, my overall rating for the solution is a five out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ITRS uses SNMP to communicate with our devices as well as SNMP net probes installed on our servers."

"Ability to monitor logs for potential issues to prevent app outages before problems get a chance to arise. That's invaluable for our teams in a fast-paced trading environment."

"The ability to build integrations to tools that are not monitored out of the box is the most valuable feature."

"Geneos automatically sends email notifications when any batch job fails, the database is down or the website is down. It is automatically monitoring everything and reduces manual effort."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"This solution has helped provide relief to existing Level 2 teams, allowing them to focus efforts on in-depth problem analysis."

"The solution is used across the entire investment banking division, covering environments such as electronic trading, algo-trading, fixed income, FX, etc. It monitors that environment and enables a bank to significantly reduce down time. Although hard to measure, since implementation, we have probably seen some increased stability because of it and we have definitely seen teams a lot more aware of their environment. Consequently, we can be more proactive in challenging and improving previously undetected weaknesses."

"Tons of default modules which are available out of the box"

More ITRS Geneos pros

"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."

"The intention and the idea of the filter is great."

"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."

"We provide a tool for our customers to manage their reports. It's an extremely highly featured platform capable of producing a lot of data. We spent quite a long time working with customers and LiveAction to create template reports, and they're very good and configurable. You get a lot of data if you don't configure them."

"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."

"The product has a very good graphical interface."

"Its analytical capability is really good."

"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."

Cons

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"For the last year or two, I've been asking the vendor about the mobile app. This is something that probably everyone asks when they see the tool and they see how powerful it is. If there is any mobile app for this or if there is any way this tool can be more easily accessible other than having a big client installed, it would be great. I know you can build dashboards, et cetera, but there is no quick and easy way. I should be able to download an app, log in, and see my status. That will put this product above everything else out there. I believe it's on their roadmap."

"There is one drawback to using lightweight data collection: we lack the feature of observability based on time series, such as historical model data. This makes it difficult to view data in ITRS. ITRS needs to improve this feature."

"For the solution to stay relevant in the cloud-based monitoring environment Geneos needs more plug-ins with more features. Instead of offering clients workarounds, the solution should have a cloud-based out-of-the-box version."

"I would like better access to the data that is being collected."

"The dashboard feature is full of bugs. Grouping items results in a distorted dashboard."

"Mobile phone integration is probably not as rich as it could be."

More ITRS Geneos cons

"The tool crashes sometimes when we try to pull reports simultaneously."

"Improved documentation and more responsive customer support can help in addressing issues faster."

"They need to create a more simplified UI."

"Sometimes the solution does not register devices properly and that is a bug."

"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."

"The only downside to this software is the price."

"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."

"This is a horrible solution and I think everything needs to be improved."

Pricing and Cost Advice

"The pricing is fairly market-related. They have been very lenient because we have been working with them for so long. An example is that we're currently migrating some of our services to AWS, and they've given us a grace period for some of the things to help with the migration and not to grow additional costs while we are migrating, but it's still on par with the market."

"The organization is not just purchasing a license for the product, but also managing services and professional services from ITRS. Another factor is if the implementation is going to be in production, non-production, or both."

"I can say it's not that cheap because the licensing is a little bit costly"

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"Its price is reasonable. It isn't too expensive, and it isn't too cheap, but it also depends on a company's volume and negotiation."

"The licensing cost may seem expensive upfront. However, the service is outstanding, the tool does things that no other tools can do, and the customizability more than makes up for the cost of licensing."

"The market tools are on par with this solution, but if the solution included more features, then it would be well within the range for the cost."

More ITRS Geneos pricing and cost advice

"We use the free version."

"The solution is fairly expensive compared to other products."

"It's very expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

76%

Computer Software Company

University

Construction Company

Computer Software Company

14%

Government

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ITRS Geneos?

I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option.

See all answers

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What do you like most about LiveAction LiveNX?

The product has a very good graphical interface.

See all answers

What needs improvement with LiveAction LiveNX?

The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers. Most of these analytical packages have the same ...

See all answers

What is your primary use case for LiveAction LiveNX?

Primarily, we use the product for monitoring the standard utilization of circuits. The tool has the incredible ability to provide granular details about the traffic passing through an interface on ...

See all answers

Comparisons

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Compared 23% of the time

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Compared 16% of the time

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Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 9% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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Compared 18% of the time

NETSCOUT nGeniusONE vs LiveAction LiveNX

Compared 11% of the time

NetBrain vs LiveAction LiveNX

Compared 9% of the time

Meraki Dashboard vs LiveAction LiveNX

Compared 8% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

April 2025

Download ITRS Geneos product report

Buyer's Guide

LiveAction LiveNX

April 2025

Download LiveAction LiveNX product report

Also Known As

Geneos

LiveNX

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

LiveAction develops IT visibility solutions designed to simplify network management. Initially developed to aid the US Department of Defense in the operation of its networks, LiveNX (Network Experience) features an innovative visual display, real-time big data analytics and deep control of routers and switches for unparalleled network administration. LiveNX accelerates troubleshooting with its QoS control, application-aware, and WAN functionality developed through engineering partnerships with Cisco Systems.

BlueCat

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology

Buyer's Guide

ITRS Geneos vs. LiveAction LiveNX

April 2025

Free Report: ITRS Geneos vs. LiveAction LiveNX

Find out what your peers are saying about ITRS Geneos vs. LiveAction LiveNX and other solutions. Updated: April 2025.

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