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LiveAction LiveNX vs ThousandEyes comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

LiveAction LiveNX
Ranking in Network Monitoring Software
29th
Average Rating
7.2
Reviews Sentiment
5.8
Number of Reviews
10
Ranking in other categories
IT Infrastructure Monitoring (30th)
ThousandEyes
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
17
Ranking in other categories
Cloud Monitoring Software (13th), Digital Experience Monitoring (DEM) (4th)
 

Mindshare comparison

As of July 2025, in the Network Monitoring Software category, the mindshare of LiveAction LiveNX is 0.7%, down from 1.1% compared to the previous year. The mindshare of ThousandEyes is 3.6%, down from 4.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

Ashwani Bansal - PeerSpot reviewer
Network management and diagnostics improved through effective monitoring and reporting capabilities
The solution is handy. I have not used that particular feature. Maintenance is required for the system. If you want to use something on the endpoints or end-user devices, then using LiveAction LiveNX in place of other tools would be quite beneficial. The solution impacts operational costs and resources. On a scale of 1-10, I rate LiveAction LiveNX a nine.
Satyavrat Nirala - PeerSpot reviewer
Offers user monitoring and Internet insights and include customer journeys
It’s evolving; I feel it needs more holistic integration. It needs more improvement. It’s very good, but the integration can be slightly complicated on different platforms. I used it for a healthcare organization, and the integration was slightly challenging. In future releases, I would like to explore AI capabilities. AI would be more valuable because it works across different cloud and server systems. It looks into issue detection and insight modeling, so that is something I feel will be very helpful in the near future. More AI because of compliance and other challenges, not because of the product challenge. It’s about regulations, and we have HIPAA laws in the US and many different kinds of laws. Because of that, these specific elements and certain units don’t allow the tooling system to be fully utilized. We also support a certain segment of healthcare, which is the army healthcare segment, which is more government-controlled. There are certain restrictions in moving into the cloud. That’s where I thought those elements might need some more improvement. Also, looking into how we’ll be able to use more data visualization. It has it, but it doesn’t give you everything. If you look into the elements of use and so many other elements are there, but the UI/UX also has to be improved a bit, I feel. From a developer’s standpoint, it’s very easy, but from a consultant’s standpoint, there can be more enhancement, like one-click view and one-click report generation. Those things should be more seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The intention and the idea of the filter is great."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"Its analytical capability is really good."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"LiveAction LiveNX provides valuable real-time and historical network traffic visualization capabilities that help monitor and analyze network performance."
"The product has a very good graphical interface."
"On a scale of 1-10, I rate LiveAction LiveNX a nine."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"It's fairly easy to set up."
"The most valuable feature of ThousandEyes is user-friendliness. It has been essential for us to have a solution that is easy to use."
"The solution's most valuable feature is network security."
"The tool's most valuable feature is its scalability. It is a good tool for network admins."
"The solution's most valuable feature is the path analyzer, which identifies the node causing the errors."
"From our perspective, ThousandEyes stands out as an invaluable tool because of its deep and extensive capabilities."
"The installation process is not hard at all."
"ThousandEyes gives companies better visibility."
 

Cons

"The only downside to this software is the price."
"The tool crashes sometimes when we try to pull reports simultaneously."
"They need to create a more simplified UI."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"This is a horrible solution and I think everything needs to be improved."
"The product is weak in multi-tenancy. We have to install multiple instances of LiveAction, whereas we would like to build it once for our customers."
"The customer service and technical support of LiveAction LiveNX are rated at 4 out of 10."
"Maintenance is required for the system."
"ThousandEyes could improve the dashboards by adding more features."
"It might be practical to extend monitoring capabilities to include network devices"
"It would be nice if the solution covered other areas like server monitoring."
"More detailed documentation explaining the metrics and the testing mechanisms would be helpful."
"Once I fully use the tool 100%, I'm sure I would have something to critique, however, for now, I'm happy with it."
"The solution's network and reporting could be improved."
"We can show the traffic path in some cases, but it's almost impossible to do so in cloud networks like CDN, Akamai, or Microsoft."
"The guest portal is hard to use."
 

Pricing and Cost Advice

"The solution is fairly expensive compared to other products."
"It's very expensive."
"We use the free version."
"The solution costs several thousand dollars per year."
"The solution is cheap."
"In our company, we incur a yearly expense in our company for the licensing part. I rate the solution's pricing a seven out of ten since it is expensive."
"The solution's pricing is cheap; I rate it a five out of ten."
"It is a quite expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Government
8%
Healthcare Company
8%
Computer Software Company
18%
Financial Services Firm
13%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about LiveAction LiveNX?
The product has a very good graphical interface.
What needs improvement with LiveAction LiveNX?
In my use cases, I do not see any improvements needed. The solution could potentially integrate with Azure, AWS, and multi-cloud networks.
What is your primary use case for LiveAction LiveNX?
For observability, I use ThousandEyes, LiveSP, and LiveAction LiveNX for service provider networks. I am actually a service provider, and I use it for my SD-WAN clients. I usually use it with my en...
What is the best network monitoring software for large enterprises?
It actually depends on the exact purpose or requirements. Some tools are better for only network devices while others are better from a cloud monitoring or APM monitoring perspective. You can check...
What needs improvement with ThousandEyes?
ThousandEyes could improve by implementing a similar incident management system like BigPanda ( /products/bigpanda-reviews ) or ServiceNow ( /products/servicenow-reviews ). Having a dedicated incid...
 

Also Known As

LiveNX
No data available
 

Overview

 

Sample Customers

Tampa Electric, Digital First Media, Allscripts, Boxwood Technology
Wayfair, GitHub, Craigslist, Comcast, SurveyMonkey, Lyft, Box, HP, Zendesk, IO Data Centers, Good Technology, NNTCommunications, Proofpoint, Schneider, Crowdstrike, Avera, Pitney Bowes, InstartLogic, Shutterfly, Shutterstock, Condé Nast, Roche, Jive, Actelion, Brocade, Infor, Okta, JLL, DigitalOcean, Zuora, NetSuite, CloudFlare, One, DemonWare, Quantcast, Carbonite, CareerBuilder, Prosper, Oscar, Slack
Find out what your peers are saying about LiveAction LiveNX vs. ThousandEyes and other solutions. Updated: June 2025.
859,687 professionals have used our research since 2012.