We performed a comparison between LiveAction LiveNX and NETSCOUT nGeniusONE based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"We don't have any complaints about the software. According to my team, it's a very good tool that's very intuitive."
"Its analytical capability is really good."
"The intention and the idea of the filter is great."
"One of the valuable features is the ability to create CLI scripts on the fly to fix any issues. We were using it for QoS modeling to ensure that we were properly modeling QoS, and it basically said here is what you need to fix to get this QoS done, whether it is ACL or something else. It would either push or recommend. If you have the right credentials, you could also push. It is very good if you are a Cisco shop. It gives you reporting, latency, and bandwidth utilization for your applications, so you can do good capacity management planning. There are a lot of pieces that LiveNX can give you. It is a total NPM solution for SD-WAN."
"The product has a very good graphical interface."
"All in all, LiveAction LiveNX has become an indispensable tool for maintaining and improving our network's reliability and performance, ultimately supporting our organization's goal of providing timely and dependable delivery services."
"The alerting feature is very good because it allows you to set MOS alerts at various network junctures or data points."
"The most valuable features are visibility, real-time, on-demand."
"The solution helps us get to root cause quickly by using the Media Monitor to help identify QoS mismatches for voice calls on the network."
"The product is very good. We have very few problems."
"For me, the most valuable features are the dashboards which we use to highlight the overall impact to the customers, and being able to drill down into the nitty-gritty of the customer experience."
"This solution provides us with increased visibility while conducting IT deployments. E.g., if we have devices which have overloaded or links which have saturated, then this tool tells us exactly what is going on with that link or device. Very few tools do it at this level for things like DDoS."
"With the Vprobes, we quickly identified issues on the application servers, which we normally couldn't, where it usually would be a full circle round between our NOC and server people."
"The packet capture is the most valuable feature for us. It gathers data from the device. In case somebody has a problem, I can go back X amount of time - days, hours - and get the data to do real troubleshooting."
"It is a scalable solution."
"The Wi-Fi side needs improvement."
"The tool crashes sometimes when we try to pull reports simultaneously."
"Improved documentation and more responsive customer support can help in addressing issues faster."
"They need to create a more simplified UI."
"Sometimes the solution does not register devices properly and that is a bug."
"This is a horrible solution and I think everything needs to be improved."
"The only downside to this software is the price."
"It is not as robust as other NPM solutions. For instance, there is a problem while labeling specific applications. It works well with well-known applications, but when you have to put in new applications that are not very known and set them up with names, ports, URLs, or some protocols, it is not as intuitive."
"Our biggest area of concern right now, supporting the applications, is that while NETSCOUT does a good job of monitoring the network and the applications, we need more visibility into system health and performance monitoring."
"The single pane of glass view is a challenge. I like the graphics, they're easy to understand, but when more digging is required, it's more complicated to get what I'm expecting."
"I would like to see improvement in the user experience. It's hard to manage it. We need a dedicated, highly-qualified person, compared to similar tools. Obviously, it's in a higher bracket, salary-wise. That's something the NETSCOUT team needs to focus on. It's a completely niche-skill technology, where we need to have the skills to manage, maintain, and deploy it."
"It's not intuitive, it's not simple to use. It is probably the only monitoring tool, out of all the ones that I have, that I really need an expert on, an expert from nGenius, a contractor that I have to pay, to manage the tool. And that's because it's simply not easy to use. Netscout needs to focus on making it easier to use."
"Initial setup was complex."
"On a network the size of ours, the loading times seem a little extensive, 20 or 30 seconds to load up some graphs."
"The stability is only fair. It goes down a lot."
"One of the products we use is SolarWinds, and it provides a very cool mapping of an agent from end-to-end. If NETSCOUT could somehow implement that into their design... make it quicker and easier to get those net paths, it would be huge."
LiveAction LiveNX is ranked 55th in Network Monitoring Software with 7 reviews while NETSCOUT nGeniusONE is ranked 27th in Network Monitoring Software with 47 reviews. LiveAction LiveNX is rated 6.8, while NETSCOUT nGeniusONE is rated 8.2. The top reviewer of LiveAction LiveNX writes "Greta visual analytics and real-time monitoring but requires better documentation". On the other hand, the top reviewer of NETSCOUT nGeniusONE writes "We use it every day for the triaging of events, saving us a lot of time". LiveAction LiveNX is most compared with ThousandEyes, SolarWinds NPM, Cisco Secure Network Analytics, OmniPeek and LiveSP, whereas NETSCOUT nGeniusONE is most compared with Gigamon Deep Observability Pipeline, Dynatrace, ThousandEyes, AppDynamics and Cisco Secure Network Analytics. See our LiveAction LiveNX vs. NETSCOUT nGeniusONE report.
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