ITRS Geneos vs Ixia Hawkeye comparison

ITRS and Keysight Technologies are both solutions in the Network Monitoring Software category. ITRS is ranked #69 with an average rating of 5.0, while Keysight Technologies is ranked #37 with an average rating of 10.0. ITRS holds a 0.6% mindshare in NMS, compared to Keysight Technologies’s 0.3% mindshare. Additionally, 96% of ITRS users are willing to recommend the solution, compared to 100% of Keysight Technologies users who would recommend it.

ITRS Geneos

Read 57 ITRS Geneos reviews

4,056 Views
1,136 Comparison Views

96% willing to recommend

Ixia Hawkeye

Read 4 Ixia Hawkeye reviews

701 Views
477 Comparison Views

100% willing to recommend

ITRS Geneos

Ixia Hawkeye

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

ITRS Geneos and Ixia Hawkeye compete in network monitoring and performance analysis. Ixia Hawkeye stands out with its comprehensive features, while ITRS Geneos is noted for pricing and support.

Features: ITRS Geneos provides real-time monitoring and alerting, targeting financial services with detailed insights for decision-making. It also supports seamless integration and offers a user-friendly interface. Ixia Hawkeye, known for robust network simulation and proactive monitoring, offers end-to-end network and application visibility with strong analytics tools.

Room for Improvement: ITRS Geneos could improve in scalability for larger deployments, expanding industry-specific features, and enhancing reporting capabilities. Ixia Hawkeye might enhance its support for smaller organizations, focus on reducing deployment complexity, and simplify its pricing structure to accommodate varied budgets.

Ease of Deployment and Customer Service: ITRS Geneos integrates seamlessly with existing systems, backed by excellent customer service for quick issue resolution. Ixia Hawkeye offers customizable deployment but may need more initial configuration. Its customer support focuses on detailed setup guidance for personalization.

Pricing and ROI: ITRS Geneos provides cost-effective solutions with high ROI for real-time monitoring needs. Ixia Hawkeye has higher upfront costs but offers higher long-term ROI through advanced features, suitable for those needing comprehensive network insights.

To learn more, read our detailed ITRS Geneos vs. Ixia Hawkeye Report (Updated: August 2025).

Buyer's Guide

ITRS Geneos vs. Ixia Hawkeye

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ITRS Geneos

Ranking in Network Monitoring Software

69th

Ranking in IT Infrastructure Monitoring

49th

Average Rating

8.2

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (34th)

Ixia Hawkeye

Ranking in Network Monitoring Software

37th

Ranking in IT Infrastructure Monitoring

36th

Average Rating

9.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Unified Communications Monitoring (3rd)

Mindshare comparison

As of August 2025, in the Network Monitoring Software category, the mindshare of ITRS Geneos is 0.6%, down from 0.7% compared to the previous year. The mindshare of Ixia Hawkeye is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Sanket

Chief Manager at a marketing services firm with 501-1,000 employees

With the help of the solution, we can predict and prevent failures

Currently, the most valuable thing for an individual is a mobile device. Since that is where people are currently tracking everything, we have multiple applications or apps that are for various products. I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself. Using the ITRS Geneos app, we could see the error message during our travels or wherever we are. I would like to see the capacity of messages for forecasting increased. Since the NSE is the number one derivative stock exchange in the work for three consecutive years, the number of messages is important. We use the capacity planner in ITRS to forecast our data needs for the next two months. The planner is important because the volume of data we produce is becoming more and more volatile compared to when we first started using ITRS Geneos in 2014.

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José Enrique Cano Rodriguez

Assistant Consultant at Tata Consultancy

A valuable tool for optimizing network performance and security with comprehensive network monitoring capabilities, user-friendly interface, and flexibility for scripting

Distinguishing itself from network management systems like SolarWinds Orion and Dataminer, Hawkeye offers a distinctive feature. It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games. In contrast, SolarWinds and Dataminer typically offer a more general evaluation of network health. Hawkeye's unique capability enables a detailed analysis of network performance through specific tests, allowing administrators to identify areas in need of improvement and take precise actions to enhance network performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Real-time log monitoring with desktop alerts is valuable as it tells us immediately when there is an issue."

"One of the most valuable features is that it can be configured by non-developers. It doesn't require development expertise to configure it."

"The Netprobe is so lightweight compared to the agents that most monitoring tools use. It's really superior to the competition. The agent that is used by almost every competitive tool takes a lot more system resources. It's slower and it requires a greater effort and more compromises in terms of security to install on the monitored servers. With Geneos, because it lives outside the code, it is far easier and far less taxing on the monitored systems."

"I would say that it is an easy-to-use monitoring tool. Amongst the available monitoring tools, it is a really good option."

"The filtering in the Active Console is exceptional. Depending on the user base, some people don't want to see server-level errors, so we have filters set up in the Managed Entities view, which allow us to filter out things that certain groups don't want to see, while allowing them to see other things. It's a great real-time monitoring solution. And you can draw graphs immediately, right from the Active Console, whether they're current graphs or historical graphs."

"The solution's log monitoring and alerting mechanisms are very user-friendly and easy to plug and play."

"The biggest benefit of Geneos is the fact that we can clearly see, if we have an alert, where that alert has come from. We can see the data around that alert and anything that might be relevant is also shown. We can very easily right-click and see why we've received that alert. That's the best part about it, that you've got all the data there with the alerting."

"The NetProbe carries over 100 samplers which are capable of monitoring hardware, OS, and the application layer."

More ITRS Geneos pros

"It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games."

"The ease of setup is the most valuable aspect of this solution. It's easy to set up and run tests."

"The most valuable feature is the deployment because it's very easy to deploy real flow through the network."

"Our customer was happiest with the price of this product."

Cons

"Geneos' application monitoring could be improved a lot. Products like AppDynamics and Dynatrace provide the process thread-level monitoring, but Geneos lacks these capabilities."

"I would like ITRS Geneos to develop an app, where instead of going to specific login terminals or logging into laptops or desktops to check alerts, we can have visibility in the app itself."

"Their cloud monitoring solution needs to be improved. I have already given them the feedback that it's not capable of meeting the latest technology needs."

"The main feature that needs work is the Dashboard designer."

"They have the Webslinger solution where you can see when something is alerting. It's a little bit cumbersome."

"ITRS Geneos cloud monitoring is very weak and can use improvement."

"Currently, it is difficult to monitor secure websites using SSL or with SSO enabled."

"ITRS have started to make some major changes that we haven't taken on board yet, in the creation of dashboards and more visibility of the metrics that we collect. At the moment, that's something that's lacking, but I know they have addressed it. Still, it’s not that easy to create stuff to help with visibility and dashboarding in Geneos."

More ITRS Geneos cons

"Ixia has one flaw, which is that they do not print the license code on the paper licenses that are shipped to the customers."

"Improvements in network performance are essential."

"You can't delete more than one thing at a time. It would be great to be able to highlight three out of five things and delete them, whether it's a test or an actual report."

"The customization of tests and even the results can be improved."

Pricing and Cost Advice

"When I first came in, their pricing was very high. ITRS had a high expectation of what their price should be based on perceived value. I think they have been realizing, more recently, that there are other competitors, so their pricing is a lot better. Licensing for on-premise is okay, however I feel there is quite some work to be done for cloud and containers. We're still working with them to try and work out what that pricing should look like."

"It is expensive. They have to look at the model around when we move to cloud and how that's going to work. The licensing cost does pay off because of the improvements in support to our business."

"ITRS Geneos is not a cheap tool. It's a moderate price for the banking industry. The reason we are not able to add the ITRS monitoring tool for the non-banking industries, and non-finance industries, is that the pricing is too high."

"Pricing is the touchy subject, even here. Upper management always wants us to find a cheaper solution. But we have so much integrated with ITRS... It's expensive, but it does its job very well. And you set it and go."

"The product is priced quite high. There are pricing options for customers based on the size of the environment and plug-ins used by the monitoring system."

"You will get the best price if you get a single global deal."

"Based on feedback from colleagues and friends working in the financial sector, Geneos is relatively costly. Many companies have been switching from Geneos to Dynatrace, Sysdig, or other monitoring tools in the past two years because of the price."

"Given our spend and the amount of service we have in it, the pricing is quite reasonable."

More ITRS Geneos pricing and cost advice

"It cost us approximately 25,000 for two years. This is cheaper than ThousandEyes."

"In larger networks, the costs for licenses tend to be more reasonable, but for smaller networks, it appears relatively costly."

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Top Industries

By visitors reading reviews

Financial Services Firm

73%

Computer Software Company

University

Construction Company

Computer Software Company

10%

Energy/Utilities Company

Financial Services Firm

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ITRS Geneos?

The pricing is high. Licensing fees might be around 500$ per server monthly.

See all answers

What needs improvement with ITRS Geneos?

ITRS Geneos is a legacy system. It predicts or provides proactive measures once an issue is resolved. It doesn't offer any predictive capabilities or root cause analysis. They throw a lot of data i...

See all answers

What is your primary use case for ITRS Geneos?

ITRS offers multiple products, including upgrades for synthetic monitoring and a SaaS platform. Geneos is used for infrastructure monitoring, covering KPIs such as CPU, memory, processes, network l...

See all answers

What do you like most about Ixia Hawkeye?

It empowers network administrators to access specialized and detailed views for specific tests, including video streaming and performance related to specific applications like video games.

See all answers

What needs improvement with Ixia Hawkeye?

Improvements in network performance are essential.

See all answers

What is your primary use case for Ixia Hawkeye?

Our objective is to evaluate the performance of GPON and DOCSIS networks which involves considering factors such as pricing, sales, and the technical aspects of conducting tests. To achieve this, v...

See all answers

Comparisons

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Compared 20% of the time

Splunk AppDynamics vs ITRS Geneos

Compared 14% of the time

Grafana vs ITRS Geneos

Compared 13% of the time

Splunk Enterprise Security vs ITRS Geneos

Compared 8% of the time

Datadog vs ITRS Geneos

Compared 8% of the time

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NETSCOUT nGeniusONE vs Ixia Hawkeye

Compared 19% of the time

ThousandEyes vs Ixia Hawkeye

Compared 19% of the time

Gigamon Deep Observability Pipeline vs Ixia Hawkeye

Compared 18% of the time

DX Unified Infrastructure Management vs Ixia Hawkeye

Compared 13% of the time

Aurea CX Monitor vs Ixia Hawkeye

Compared 13% of the time

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Product Reports

Buyer's Guide

ITRS Geneos

August 2025

Download ITRS Geneos product report

Buyer's Guide

Network Monitoring Software

August 2025

Download Ixia Hawkeye product report

Also Known As

Geneos

No data available

Overview

ITRS Geneos is a real-time monitoring tool designed for managing increasingly complex, hybrid and interconnected IT estates.

Built with financial services and trading organisations in mind, it collects a wide range of data relating to server performance, infrastructure, trading, connectivity and applications, and analyses it to provide relevant information and alerts in real time.

Geneos can give full stack visibility across highly dynamic environments and presents all the information through a single pane of glass and its configurable and customisable dashboards provide end-to-end visibility to both technical and business users.

For more information, please visit https://www.itrsgroup.com/products/geneos

ITRS

Hawkeye quickly and effectively validates network performance, isolates problems, and proactively detects issues by running scheduled verification tests. Using a combination of hardware and software agents called Performance Endpoints, Hawkeye simulates application traffic and sends key performance metrics to a central console for fast action.

Keysight Technologies

Sample Customers

ITRS Geneos is used by over 170 financial institutions, including JPMorgan, HSBC, RBS, Deutsche Bank and Goldman Sachs. Clients range from investment banks to exchanges and brokers.

EMA

Buyer's Guide

ITRS Geneos vs. Ixia Hawkeye

August 2025

Free Report: ITRS Geneos vs. Ixia Hawkeye

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