

Mimecast Advanced Email Security and IRONSCALES compete in the email security solutions category. IRONSCALES seems to have the upper hand due to its advanced features and perceived value despite higher costs.
Features: Mimecast offers strong sandboxing, excellent gateway services, and effective archiving, all with reliable technical support. It provides great spam filtering, impersonation protection, and phishing countermeasures. Its integration with Microsoft 365 enhances security against harmful sites and emails. IRONSCALES is well-known for its AI-driven automated detection and response, minimizing manual intervention. It includes a mobile app for incident management, Microsoft 365 integration, and effective training modules. Users value its phishing simulation, reporting capabilities, and awareness campaigns.
Room for Improvement: Mimecast could improve detection rates, streamline phishing report submissions, and enhance the usability of the management console. Users note high pricing and a reliance on knowledge-based support. IRONSCALES might improve awareness training features, user interface accessibility, and offer more customization options. Users also mention wanting better pricing for add-ons.
Ease of Deployment and Customer Service: Mimecast supports multiple deployment environments including cloud, on-premises, and hybrid solutions. Users have varied experiences with customer service, highlighting the reliance on a knowledge base for support. IRONSCALES offers deployment across public and hybrid clouds, with fewer mentions of needed support due to user-friendly design and automated functions.
Pricing and ROI: Mimecast is seen as expensive, with costs high relative to similar market solutions, despite a good ROI through phishing protection. IRONSCALES, while also costly, is viewed as valuable because of its strong security features and time-saving abilities. Its pricing aligns with market standards, offering security measures that justify the investment.
There is definitely a return on investment when using Mimecast, as it blocks phishing emails, reducing the risk of significant financial losses.
Customer support for IRONSCALES is outstanding.
I would rate their technical support as very good, as they respond promptly when my team opens a ticket.
Support personnel are hesitant to engage in remote sessions, preferring to share documentation via email.
Mimecast technical support is generally quite good.
I would rate my experience with technical support of Mimecast Email Security between seven and eight out of ten for their support.
If Mimecast Email Security introduces API solutions, it will dominate the market.
They confirm it's a good solution where only one or two rare emails get through, while the rest are properly blocked without any issues.
If there were clickable drill downs on specific users or specific correspondence to relate them to certain types of mails, that would be beneficial.
Having a more user-friendly UI would make it easier to identify features and options when using the tool.
Though this isn't problematic for our users, the content could be updated more frequently.
A lot of emails were missed despite being known samples.
Mimecast Email Security is somewhat expensive compared to the competition in the Indian market.
We discussed the phishing aspect, the DNS system, and the key rotation.
While I don't specifically oversee the pricing details, I understand that IRONSCALES is in the range of similar solutions while offering better results.
The pricing is higher for Mimecast, particularly for the Indian market, where it is considered expensive.
IRONSCALES has positively impacted my organization by making email security simple in terms of controlling mails, understanding where the threats are, and protecting the organization itself.
The best features of IRONSCALES are that most alerts are validated through AI, which reduces the fatigue of alerts that need to be worked on by the team handling the alerts investigation part.
IRONSCALES excels at analyzing the intention, not just the content itself, but the sender's attempt to gain user attention.
A distinct advantage of Mimecast is its ability to block phishing and impostor attacks, which are significant threats currently.
One of the most useful features is the threat remediation module, which can be used to remove malicious emails that may have been delivered or manually remove them.
Mimecast Email Security includes the best gateway solution across all Cisco, Trend Micro, and other solutions.
| Product | Market Share (%) |
|---|---|
| Mimecast Email Security | 16.5% |
| IRONSCALES | 5.3% |
| Other | 78.2% |
| Company Size | Count |
|---|---|
| Small Business | 7 |
| Midsize Enterprise | 4 |
| Large Enterprise | 4 |
| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 7 |
| Large Enterprise | 11 |
IRONSCALES delivers cutting-edge AI-driven email phishing detection and prevention, seamlessly integrating with Microsoft 365 for enhanced security.
IRONSCALES, with its advanced AI capabilities, focuses on email security by detecting phishing threats, mitigating business email compromises, and preventing impersonation. Its integration with Microsoft 365 strengthens spam filters, automatically responding to suspicious emails. The platform is used globally for threat inspection, quarantine, and end-user incident reporting. Staff training is enhanced through simulated phishing campaigns, offering an extra layer of protection beyond Microsoft's spam filters. Areas for improvement include better Google Suite integration, pricing adjustments, and enhanced reporting features.
What features make IRONSCALES stand out?In finance, IRONSCALES plays an essential role in safeguarding sensitive data from phishing attacks, ensuring compliance with industry standards. Educational institutions use IRONSCALES for training faculty and students on recognizing phishing attempts, thereby enhancing overall cybersecurity awareness. IT sectors leverage its capabilities for managing complex threat landscapes.
Mimecast Advanced Email Security provides essential features like spam filtering, email archiving, and threat remediation, enhancing email protection. Its integration with Microsoft 365 and user-friendly administration console improve usability while blocking phishing and imposter attacks.
Mimecast Advanced Email Security is an important tool for organizations combating email threats such as phishing and malicious attachments. Acting as a cloud-based email gateway, it delivers threat protection and email archiving while supporting compliance requirements like HIPAA. Features such as URL inspection, identity protection, impersonation policies, and DMARC Analyzer ensure robust security. Despite its comprehensive capabilities, users find pricing high with room for improvement in detection rates and interface simplification. Additionally, blocking flexibility and outbound mail server blocklisting challenges signal areas for enhancement.
What are the key features?Mimecast Advanced Email Security is deployed across industries like healthcare, finance, and legal sectors where email threats are prevalent. Companies leverage phishing detection, data compliance, and behavior analysis with ease due to its scalable and cloud-based capabilities. Its robust features support enhanced protection and communication integrity.
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