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Iris Session Analyzer vs WhatsUp Gold comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Iris Session Analyzer
Ranking in Network Traffic Analysis (NTA)
15th
Average Rating
8.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
WhatsUp Gold
Ranking in Network Traffic Analysis (NTA)
11th
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
25
Ranking in other categories
Application Performance Monitoring (APM) and Observability (34th), Network Monitoring Software (21st), Server Monitoring (14th), IT Infrastructure Monitoring (17th), Configuration Management (20th), Log Management (39th), Cloud Monitoring Software (25th)
 

Mindshare comparison

As of August 2026, in the Network Traffic Analysis (NTA) category, the mindshare of Iris Session Analyzer is 2.3%, up from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 3.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Traffic Analysis (NTA) Mindshare Distribution
ProductMindshare (%)
WhatsUp Gold3.4%
Iris Session Analyzer2.3%
Other94.3%
Network Traffic Analysis (NTA)
 

Featured Reviews

Muhammad Anas - PeerSpot reviewer
Assistant Manager NOC and Infrastructure at NiFT
Provides a memory utilization graph and shows disk space and uplink utilization but could include smart navigation in next release
The solution is deployed on-premises. There are more than 20 people who use this solution in my organization. They're infrastructure engineers, network engineers, and information security engineers A great feature is the memory utilization graph. It shows utilization, disk space utilization,…
EC
Technical Manager at Quan Hung Gourmet
Efficient monitoring with detailed customization, yet complexity remains
The best feature of WhatsUp Gold is the automatic generation of topology and its integration with virtualization and wireless. I have used the automated device discovery with this topology feature. The interactive map feature helps me manage the topology because sometimes we cannot draw the topology correctly, so we need to manually edit the connections. The alerting system is very tunable and customizable, but it's a little complicated to use. Many customers cannot manage it by themselves and need support from us, the provider. We always use the dashboards in the SOC, where we constantly display a dashboard or multiple dashboards. This allows us to know immediately if the connection or bandwidth is full or if the connection is broken.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"A great feature is the memory utilization graph."
"We have a good relationship with NETSCOUT, and it's reflected in the communication and the service that we see from them."
"The feature that I have found the most useful is the decode of packets. It gives us a variety of information that helps us in figuring out what to look at. The networks are getting really complex, and without the information that we get from Iris Session Analyzer, we couldn't do our job. Its graphical user interface is also very easy to use and intuitive."
"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."
"The most valuable features are network bandwidth monitoring and monitoring device health."
"The documentation is very good."
"The user interface is good enough."
"It is easy to access and discover devices, as well as monitor them automatically. The topology discover is also a useful feature."
"The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is."
"It is stable."
"It's a good product, and if one has the expertise to use it, it will be a good investment and it will help IT to save and plan for the future."
 

Cons

"Sometimes the network analyzer will show that a server is down when it's actually working."
"They can increase flexibility in the search engine. Basically, I go with the information I have at the time. If I could just type in the parameter that I want to search for and its value, it might be easier than having to do the groundwork upfront before I can get my traces."
"The tool should focus on increasing its market share, as it is the only area of concern where improvements are needed."
"There is a very big gap in the support."
"One of the biggest things that made us start to look at another product is we're not able to have an end to end monitoring from a user perspective throughout the system and back to the user. All the monitoring is from inside out, we need something that also can give us from outside in."
"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."
"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."
"Integrations with other devices. I want to have a product that has full integration with my active directory so I can track user activity. I want to track my complete user activity, so I'm looking for a product to implement in the near future, which will have full integration with my network and active directory users. It became very difficult to track user activity."
"My understanding is that there are better products out there that do a better job."
"Importing the maps and being able to customize them could be easier."
 

Pricing and Cost Advice

"I don't know what the cost to buy the solution was, but I doubt if it's a significant part of the budget as far as the maintenance and support are concerned."
"This is a well priced solution."
"It is per device, per year. The pricing is very clear. If you have a service agreement, you get all of your major upgrades and minor upgrades. It was under $10,000 to go all-in with all of the different add-ons for it."
"There is a license needed to use WhatsUp Gold."
"The price of WhatsUp Gold is good."
"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."
"Pricing is reasonable compared to other products."
"I'm not sure, but it's expensive. We don't pay any additional fees."
"The most valuable feature is the cost compared to other solutions."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
12%
Manufacturing Company
10%
Construction Company
8%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise5
Large Enterprise14
 

Questions from the Community

Ask a question
Earn 20 points
What is your experience regarding pricing and costs for WhatsUp Gold?
Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...
What needs improvement with WhatsUp Gold?
It would be great if WhatsUp Gold could add features that simplify management with AI, as it is currently too complicated to manage.
What is your primary use case for WhatsUp Gold?
My use case for WhatsUp Gold includes all device availability checks, bandwidth usage, CPU, and memory usage, as well as alarm notifications.
 

Overview

 

Sample Customers

xtel communications, banco votorantim, petronas
Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof
Find out what your peers are saying about Iris Session Analyzer vs. WhatsUp Gold and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.