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Intercept X Endpoint vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.5
Intercept X Endpoint is praised for its cost-effectiveness, ransomware protection, strategic impact, and overall network security satisfaction.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
 

Customer Service

Sentiment score
6.5
Intercept X Endpoint support is mixed; many praise responsiveness, though some experience delays, especially in sanctioned regions.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Technical support from Sophos is rated as nine out of ten, which represents high quality.
There are issues with onboarding technical engineers to resolve problems, which causes delays.
 

Scalability Issues

Sentiment score
7.6
Intercept X Endpoint is praised for its scalability, ease of deployment, and adaptability for businesses of all sizes.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
The tool's scalability is good, and I would rate it an eight out of ten.
 

Stability Issues

Sentiment score
8.0
Intercept X Endpoint is stable and reliable, though some report occasional issues with updates and high resource usage.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
To improve Intercept X Endpoint performance, upgrades in RAM and other system features are needed.
In terms of stability, I would rate Intercept X Endpoint an eight out of ten.
 

Room For Improvement

Intercept X Endpoint needs enhancements in user management, integration, performance, customization, and support, while addressing high resource consumption.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
There should be a profile where I can see what files Sophos is scanning.
There is a licensing issue with Intercept X Endpoint; these licenses are user-based, and most of our customers require per-device licenses because they use one PC for multiple accounts, which presents a problem.
Intercept X Endpoint sometimes slows down machines due to high CPU utilization and significant RAM consumption during scanning.
 

Setup Cost

Intercept X Endpoint pricing varies by deployment, offering annual plans with discounts and flexible payments, valued for robust features.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
I would describe it as economical, but not much cheaper than other solutions.
The pricing of Intercept X Endpoint is a bit high.
 

Valuable Features

Sophos Intercept X Endpoint provides AI-driven security, centralized management, easy setup, and cost-effective protection with advanced threat detection.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
The stronger the AI/ML in an endpoint, the better the protection against unknown threats.
Intercept X Endpoint is the only endpoint security product I know that provides content filtering and application controls.
Intercept X Endpoint has been stable, and I appreciate the centralized management and the reporting feature.
 

Categories and Ranking

Intercept X Endpoint
Ranking in Managed Detection and Response (MDR)
7th
Ranking in Extended Detection and Response (XDR)
11th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
106
Ranking in other categories
Endpoint Protection Platform (EPP) (10th), Endpoint Detection and Response (EDR) (11th), ZTNA (8th), Ransomware Protection (3rd)
Netsurion
Ranking in Managed Detection and Response (MDR)
15th
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (4th), Security Information and Event Management (SIEM) (17th), SOC as a Service (3rd)
 

Mindshare comparison

As of August 2025, in the Managed Detection and Response (MDR) category, the mindshare of Intercept X Endpoint is 1.1%, up from 0.5% compared to the previous year. The mindshare of Netsurion is 0.4%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Suwandhi Suraweera - PeerSpot reviewer
Offers advanced filtering features and benefits from improved licensing and performance
There is a licensing issue with Intercept X Endpoint. Their licenses are user-based. Most of our customers use per device licenses, and they need per device licenses because they use one PC for multiple accounts. This creates a problem. There was one customer who complained about the slowness of PCs using Intercept X Endpoint. They use minor performance PCs, which causes their PCs to become slow.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Comms Service Provider
7%
Manufacturing Company
7%
Financial Services Firm
6%
Computer Software Company
25%
Performing Arts
9%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

How does Crodwstrike Falcon compare with Sophos Intercept X?
I like that Crowdstrike Falcon allows me to easily correlate data between my firewalls. Its detection and machine learning are very valuable features. Crowdstrike Falcon also successfully prevents ...
What is your experience regarding pricing and costs for Sophos Intercept X?
I would describe it as economical, but not much cheaper than other solutions.
What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
 

Also Known As

Sophos Intercept X
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Flexible Systems
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Intercept X Endpoint vs. Netsurion and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.