We performed a comparison between Check Point ThreatCloud Managed Security Services and Netsurion based on real PeerSpot user reviews.
Find out in this report how the two Managed Security Services solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We have not seen a security capacity equal to that of Check Point in other manufacturers."
"The reports it shares with the IT team provide the feedback necessary to see what needs to change and what needs to continue to be done."
"We get analysis and can take into consideration the critical alerts found at any time. This gives us security and stability."
"Advanced threat intelligence reports have enabled each department to coordinate roles and put security measures in place."
"The most outstanding characteristic that we can see is having something in place that allows any network administrator to apply security policies throughout the company's network."
"This tool helps validate threats at a global level."
"It was easily configured and offered one more layer of security in our environment as the monitoring provided by the dashboard is very complete."
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"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"Expediting incident response is really great."
"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"At the level of communication through the Check Point Infinity Portal, sometimes the session is closed automatically."
"The next release should have threat indicators that categorize various types of threats and their immediate solution."
"The documentation for the most modern applications of the manufacturer is sometimes not well done or complete."
"Sometimes we can see the documentation and follow its instructions to apply a new rule or policy, and sometimes we don't get the expected result by following them."
"One of the great improvements that must be improved is the support for end users."
"I would like for the service to be a little more accessible for all segments."
"We want better customization."
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"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"I would like to see the dashboard come up more quickly."
"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."
"Probably the biggest thing is just: Can I search for this and what's the best way to do it? If I'm looking for two events versus a singular event, I just throw it back at them. They're the experts on it."
"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."
"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
Check Point ThreatCloud Managed Security Services is ranked 7th in Managed Security Services with 7 reviews while Netsurion is ranked 4th in Managed Security Services with 24 reviews. Check Point ThreatCloud Managed Security Services is rated 8.8, while Netsurion is rated 8.4. The top reviewer of Check Point ThreatCloud Managed Security Services writes "Easy to configure with good blocking capabilities and good reports". On the other hand, the top reviewer of Netsurion writes "The SOC center monitors, hunts, and notifies us of threats around the clock". Check Point ThreatCloud Managed Security Services is most compared with , whereas Netsurion is most compared with Arctic Wolf Managed Detection and Response, CyberHat CYREBRO and Wazuh. See our Check Point ThreatCloud Managed Security Services vs. Netsurion report.
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