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InfoVista 5View NetFlow vs New Relic comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

InfoVista 5View NetFlow
Ranking in Application Performance Monitoring (APM) and Observability
86th
Average Rating
0.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
4th
Average Rating
8.4
Reviews Sentiment
6.9
Number of Reviews
176
Ranking in other categories
Network Monitoring Software (10th), IT Infrastructure Monitoring (10th), IT Operations Analytics (3rd), Mobile APM (2nd), Cloud Monitoring Software (3rd), AIOps (6th)
 

Mindshare comparison

As of November 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of InfoVista 5View NetFlow is 0.4%, up from 0.3% compared to the previous year. The mindshare of New Relic is 3.6%, down from 4.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
New Relic3.6%
InfoVista 5View NetFlow0.4%
Other96.0%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

YE
OSS Engineer at a tech vendor with 1,001-5,000 employees
Great for service discovery and load balancing and enables us to monitor the traffic flow
We use InfoVista 5View NetFlow on a private cloud. This product has improved the way our organization functions through the better discovery of services. We check the IP address for Office 365 and other cloud applications used in business operations. We use InfoVista 5View NetFlow to understand the cost of the problems on our network links. We monitor the traffic flow and check which application is causing a lot of traffic. Instead of buying more bandwidth, we target the pocket with very high traffic. We move these applications so that the traffic is served through another partner. From Milan to Rome, we use various utilities for network load balancing for applications requiring excessive traffic. We monitor the traffic with InfoVista 5View NetFlow before going to the business and checking the on-site location for problems or issues.
BasilJiji - PeerSpot reviewer
System engineer at a retailer with 10,001+ employees
Real-time alerts have reduced server outage impact and support fast incident response
In the dashboard, if they could show a little more metrics regarding the application and related things, that would be how New Relic could be improved. Currently, there are things showing from the server level and application level, but it can be improved. That is what I felt. Regarding user interface, I do not feel much concern, but for some kind of issues when we are trying to get support from the New Relic team, their SLA seems to be long. They are taking seven to ten working days for resolving some kind of scenario or issue. That is a bit difficult for us. If they could improve the customer support by reducing their SLA within three to five days, if they could remediate everything, that will be so much helpful. When it comes to the customer support part, I felt they need to be a little more improved on that part. The support overall is good, but they can improve. That is the reason I have given it eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"InfoVista 5View NetFlow is very powerful; it can go into the network to discover very low-level trouble in two or three seconds and, in a low range of time, certify network processes where you can see the data."
"InfoVista 5View NetFlow allows us to control the application layer and manage API connections, i.e. Facebook logins or whatever other third-party API services we require."
"The New Relic toolset has become part of our SDLC -- reviewing the changes we made for impact to the production environment."
"Error rates are a good indicator for potential rollbacks for a potential deployment – and usually it’s pretty instantaneous."
"It has the ability to monitor random URLs not tied to the one pinger per application (though it costs extra)."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"It has helped us maintain a much higher uptime than we had previously."
"I don’t see us being able to operate without New Relic."
"It has helped my organization to dive deeper into the application using the APM module is very helpful."
"It is a software solution as a service, so I don't have to manage it on-premise."
 

Cons

"A little bit better documentation on the details is needed because this subject is not easy sometimes to understand, which limits the capability of the software."
"The solution is quite expensive."
"Sometimes it works really slow, but I think it depends on the organization-to-organization usage."
"The connectivity between legacy and newer cloud applications is not great."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UI's performance, and then report on it."
"I think their dev packages for server monitoring could handle configuration a bit better."
"I’m into very dense charts, and I think the charts used throughout APM are a little low resolution in terms of time points across the X axis."
"I hope the next release has the ability to retain historical data. A current limitation is comparing a present call with that of the same time the previous day, or previous week."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
 

Pricing and Cost Advice

Information not available
"Pricing is better with New Relic APM than Dynatrace."
"The pricing and licensing are too high."
"The detection piece of it brings us a big return on investment."
"The pricing is okay comparatively their competitors. The only concern was whether it should be purchased on demand or bring your own license, and which way passes some savings onto the end customers."
"The solution is cheap, but prices can go up when users grow."
"If I remember it correctly, the pricing was based on the core, and the monthly subscription used to cost us $1,500 or $2,000. We had pre-prod and production services. Costing was different for pre-prod and production. For pre-prod, it was 40% less than the production service cost. It was a combined package."
"Purchasing through the AWS Marketplace was easy. The product is easy to deploy and manage, which is why our company purchased through the AWS Marketplace."
"Comparatively, the pricing is expensive."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
13%
Outsourcing Company
11%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise52
Large Enterprise80
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with New Relic Insights?
I find New Relic to be somewhat expensive. Our team shares logins, contrasting with other applications where individual team accounts are standard. Pricing is a primary concern since New Relic can ...
What is your primary use case for New Relic Insights?
As an Application Monitoring Engineer, my primary responsibilities include ensuring the uptime of services, managing infrastructure, and monitoring transactions. I use New Relic to set up incidents...
 

Also Known As

5View NetFlow
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Warren Consolidated Schools
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Splunk, Dynatrace, Datadog and others in Application Performance Monitoring (APM) and Observability. Updated: October 2026.
920,769 professionals have used our research since 2012.