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Infor CloudSuite vs Oracle Fusion Cloud ERP comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.9
Infor CloudSuite increased productivity and customer satisfaction, avoiding a $7M plant expansion with seamless operations integration and high user ratings.
Sentiment score
5.1
Organizations report a 2.5 to 5-year ROI with Oracle Fusion Cloud ERP, highlighting value despite initial costs.
Recently, major banks and companies are moving to Fusion because of its value.
 

Customer Service

Sentiment score
5.9
Infor CloudSuite support is mixed; resellers praised, direct Infor contact challenging, with variable response times and regional issues.
Sentiment score
3.4
Oracle Fusion Cloud ERP's customer service is improving but faces challenges with complex issues and requires enhanced prioritization and expertise.
Technical support from Infor is rated an eight out of ten.
Here in Portugal, there's no direct support from Infor.
On a scale of 1 to 10, I would rate customer service or technical support for Infor CloudSuite at about a seven.
The quality of service providers varies by region, causing delays in resolutions.
 

Scalability Issues

Sentiment score
7.3
Infor CloudSuite excels in adaptability and scalability, seamlessly integrating with diverse needs and supporting medium to large enterprises.
Sentiment score
6.3
Oracle Fusion Cloud ERP scales well, offering robust integration, flexibility, and effective self-service options for expanding organizations.
 

Stability Issues

Sentiment score
6.8
Infor CloudSuite is highly stable, with consistent updates, 99.99% uptime, and issues mainly from user customizations.
Sentiment score
5.5
Oracle Fusion Cloud ERP offers high stability and efficient data management, with reliable support and minimal system-related issues.
Infor CloudSuite is very stable, provided there is a good internet connection.
The solution is very scalable.
 

Room For Improvement

Infor CloudSuite requires IoT integration, simplified processes, improved reporting, customization, and better workflows for enhanced user experience.
Oracle Fusion Cloud ERP needs improvements in UI, integration, pricing clarity, security, flexibility, and regional localization for better usability.
In Germany, there aren't enough IT specialists for customization and software development, causing projects to take too long.
In Europe, it's difficult to find people who already know Infor, which was a problem during implementation.
Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job.
 

Setup Cost

Infor CloudSuite offers comprehensive features for enterprises, with pricing varying based on modules, user numbers, and location.
Oracle Fusion Cloud ERP is costly but competitive for larger enterprises; pricing varies by user count and selected modules.
Infor CloudSuite is cheaper than SAP and the license is on a yearly basis.
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates.
 

Valuable Features

Infor CloudSuite provides robust manufacturing capabilities, cloud usability, ERP functions, and integration, supporting large enterprises in global operations.
Oracle Fusion Cloud ERP combines flexibility, ROI, and usability with robust features, real-time analytics, and seamless integration for enterprise management.
We handle approximately 500 to 600 orders per day, and the product is excellent for extracting and implementing solutions to check various parameters like client credit status.
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities.
I have utilized the industry-specific functionalities of Infor CloudSuite, which have given me a better understanding of how the ERP system can work in regards to my sectors.
With Oracle ODA, users can simply chat with the system to enter expenses and Oracle AI performs processes automatically, saving time for customers.
The functionality-wise features or functions of Oracle Fusion Cloud ERP that I find most valuable depend totally on the client.
 

Categories and Ranking

Infor CloudSuite
Average Rating
8.0
Reviews Sentiment
6.3
Number of Reviews
18
Ranking in other categories
CRM (17th), ERP (14th), Enterprise Asset Management (EAM) (3rd), Local Government CRM (7th), Product Configuration and Quoting (6th), Warehouse Management (3rd), Cloud HCM (6th), Financial Close Software (2nd)
Oracle Fusion Cloud ERP
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
45
Ranking in other categories
Cloud ERP (1st)
 

Mindshare comparison

While both are Enterprise Resource Planning solutions, they serve different purposes. Infor CloudSuite is designed for ERP and holds a mindshare of 2.1%, up 1.2% compared to last year.
Oracle Fusion Cloud ERP, on the other hand, focuses on Cloud ERP, holds 21.0% mindshare, down 34.7% since last year.
ERP Market Share Distribution
ProductMarket Share (%)
Infor CloudSuite2.1%
SAP ERP17.0%
SAP S/4HANA9.2%
Other71.7%
ERP
Cloud ERP Market Share Distribution
ProductMarket Share (%)
Oracle Fusion Cloud ERP21.0%
NetSuite ERP19.2%
SAP S/4HANA Cloud14.4%
Other45.4%
Cloud ERP
 

Featured Reviews

Dietmar Müller - PeerSpot reviewer
Provides integrated solutions for international business operations
Infor CloudSuite offers a comprehensive solution with integrated business intelligence and artificial intelligence capabilities. It does not require hardware or extensive IT expertise, which are standard advantages for cloud solutions. Its integration capabilities with Microsoft features are notable. Additionally, it is a highly scalable and stable solution, useful for large enterprises engaged in international business. It is also easy to maintain compared to other ERP solutions.
Muhammad Umair Siddiqui - PeerSpot reviewer
AI automation saves time and simplifies financial processes
The data entry process is very time-consuming. Without using options like ODA, manually entering data in the GLS screen or Oracle invoices is a time-consuming job. The screens could be improved, as a lot of mouse clicks are required, and multiple fields need to be entered. Although it has a workaround with spreadsheets, the screen interface could be better.
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Top Industries

By visitors reading reviews
Manufacturing Company
13%
Healthcare Company
10%
Educational Organization
6%
Computer Software Company
6%
Computer Software Company
11%
Financial Services Firm
9%
Educational Organization
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise9
Large Enterprise4
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise20
 

Questions from the Community

What do you like most about Infor CloudSuite Industrial?
Some valuable features include improved transparency in sales processes, which has been vital for our operations.
What is your experience regarding pricing and costs for Infor CloudSuite Industrial?
As for pricing, I secured a favorable deal at around $80,000 yearly for 5 years, but it was a one-time opportunity.
What needs improvement with Infor CloudSuite Industrial?
While there are many advantages to using Infor CloudSuite Industrial, there are some drawbacks that could be addressed. Specifically, I believe there should be better clarity and agreement on all i...
What do you like most about Oracle ERP Cloud?
The user interface is the best feature.
What is your experience regarding pricing and costs for Oracle ERP Cloud?
Oracle Fusion Cloud ERP might be considered expensive, especially in Pakistan due to conversion rates. It can be difficult to convince customers because of price differences when compared with EBS....
What needs improvement with Oracle ERP Cloud?
In terms of room for improvement, I believe Oracle can make better enhancements to Oracle Fusion Cloud ERP.
 

Also Known As

SyteLine
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Overview

 

Sample Customers

PRIDE Industries
Grupo Aeromexico SAB de CV, Australian Finance Group Ltd., Shelf Drilling Ltd., Boise State University, The Rancon Group, Arin Innovation, PROMATIS software GmbH, KBBO, Delaware Life Insurance, Worthington Industries, Solairus Aviation
Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: October 2025.
871,358 professionals have used our research since 2012.