Infor CloudSuite Industrial vs SAP ERP comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between Infor CloudSuite Industrial and SAP ERP based on real PeerSpot user reviews.

Find out in this report how the two ERP solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Infor CloudSuite Industrial vs. SAP ERP Report (Updated: November 2022).
653,757 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"We did some research and chose CloudSuite because it has the flexibility to cover a range of areas. And there were many other factors like traceability, for example, which is crucial for food production.""Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP."

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"The most valuable feature is the robust workflows that SAP provides to us in our organization. Overall, I find it the best ERP solution compared to other similar solutions.""The most valuable features are the ease of installation and the MM functionality.""ERP is very stable.""I have found all the modules related to finance valuable, such as account management and HR. The entire suite is very useful.""The implementation is very straightforward.""The solution has far more features, processes, and functionalities than we previously had.""The solution provides good production planning.""This is a robust solution with a lot of control measures."

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Cons
"Pricing is always an area where there is room for improvement.""Infor needs to work on its documentation. For example, if I need to create a business object deployment from LVN to element, the instructions for this are insufficient. Many specific use cases aren't covered in the manual."

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"In previous generations, SAP was stable and the roadmap was very predictable, but currently it's very difficult.""I think that implementation could be simplified.""Reporting is why most companies need to acquire business intelligence add-on solutions, and when it comes to SAP ERP, they could improve the reporting graphical representation of the data.""SAP ERP could improve by having better integration with other platforms.""The user interface can be more intuitive and user-friendly by having it be more menu-driven, this would be a large benefit.""We will not make any major changes, and we are not expecting any enhancements or new features from SAP because they already have a new solution. No development is happening on SAP ERP because SAP has come up with a new version called SAP S/4HANA, which is memory-based technology. We are planning to upgrade to SAP S/4HANA, but we don't know when it will happen. We are in the preparation phase.""If big companies are going for SAP and they would like to install it, they should know that it still needs time. Implementation will cost a lot of money.""One thing that is lacking in ERP is a good user interface. It is currently very clumsy and complex. Another thing is that reporting capability of SAP ERP is customizable, but it is not very good. Its development time is also very high if you require specialized technical services. If you want to do any changes to the report or develop a new report, you need people with specialized skills. Business processes are very straightforward and standardized as per the industry standards. However, the way it works is a bit complex, and you need to know a lot of things. There are different things that can be complex for a general user. A lot of information is being provided in ERP. A general user doesn't require all this information, and it creates a lot of confusion. Its learning curve is very high."

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Pricing and Cost Advice
  • "I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal. Portuguese clients find SAP more affordable. Infor needs to work on this."
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  • "The licensing costs are slightly on the higher side. They need to make it more competitive."
  • "SAP is a bit on the costly side, but they also provide support and other things. We are paying for licenses and the use of the cloud."
  • "SAP ERP is expensive."
  • "When you have a solution that is stable, reliable, and has a high performance as this solution, the price is going to be expensive. However, when you evaluate the service you are paying for the cost is quite reasonable for this solution."
  • "We pay annually for the use of this solution."
  • "I don't know the price, but I know its licensing is on a yearly basis."
  • "The solution can cost approximately $1 million a year for maintenance for a small-size company and can grow from there. Approximately $1 million is needed for a good-size company."
  • "There is an annual subscription for the use of SAP ERP."
  • More SAP ERP Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Infor's environment—ION and Infor OS—is better than SAP's. The load time is shorter and Infor performs much better than SAP.
    Top Answer:I'm working for a German company, but I'm located in Portugal. In the German market, Infor's price isn't an issue for clients, but Infor is losing market share every year to SAP in Portugal… more »
    Top Answer:Infor OS is powerful, but the documentation is terrible. This is one of the biggest problems. Infor needs to work on its documentation. For example, if I need to create a business object deployment… more »
    Top Answer:There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy and drives up the quality of analytics. Rather than spending all of their time… more »
    Top Answer:There is room for improvement, especially since we are dealing with two systems, on-premises and on cloud, and so many connections could be interrupted. Sometimes the checking criteria on Success… more »
    Top Answer:We are using SAP ERP at a manufacturing company for a production system, material management requirements, and materials planning.
    Ranking
    18th
    out of 59 in ERP
    Views
    1,175
    Comparisons
    847
    Reviews
    2
    Average Words per Review
    505
    Rating
    8.0
    2nd
    out of 59 in ERP
    Views
    17,412
    Comparisons
    14,783
    Reviews
    40
    Average Words per Review
    360
    Rating
    8.1
    Comparisons
    Also Known As
    Infor SyteLine, CloudSuite Industrial SyteLine, SyteLine, Infor SL
    Learn More
    Overview

    The Infor SyteLine enterprise software solution provides a technology backbone and comprehensive application set that enable you to automate business processes across the enterprise for efficiency and consistency; collaborate with supply and demand partners to reduce lead time, control costs, and increase agility; deliver accurate quotes, fast; shorten time-to-market; reduce operating costs; better plan and utilize capacity; minimize returns and rework; measure performance against goals; in short: run with confidence.

    SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.
    Offer
    Learn more about Infor CloudSuite Industrial
    Learn more about SAP ERP
    Sample Customers
    PRIDE Industries
    B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.
    Top Industries
    VISITORS READING REVIEWS
    Computer Software Company19%
    Manufacturing Company10%
    Wholesaler/Distributor8%
    Educational Organization7%
    REVIEWERS
    Manufacturing Company22%
    Financial Services Firm11%
    Pharma/Biotech Company9%
    Energy/Utilities Company7%
    VISITORS READING REVIEWS
    Computer Software Company18%
    Comms Service Provider13%
    Manufacturing Company7%
    Energy/Utilities Company6%
    Company Size
    VISITORS READING REVIEWS
    Small Business32%
    Midsize Enterprise19%
    Large Enterprise50%
    REVIEWERS
    Small Business16%
    Midsize Enterprise21%
    Large Enterprise62%
    VISITORS READING REVIEWS
    Small Business21%
    Midsize Enterprise16%
    Large Enterprise64%
    Buyer's Guide
    Infor CloudSuite Industrial vs. SAP ERP
    November 2022
    Find out what your peers are saying about Infor CloudSuite Industrial vs. SAP ERP and other solutions. Updated: November 2022.
    653,757 professionals have used our research since 2012.

    Infor CloudSuite Industrial is ranked 18th in ERP with 2 reviews while SAP ERP is ranked 2nd in ERP with 42 reviews. Infor CloudSuite Industrial is rated 8.0, while SAP ERP is rated 8.0. The top reviewer of Infor CloudSuite Industrial writes "The operating system and environment are powerful, but the documentation is poor". On the other hand, the top reviewer of SAP ERP writes "Excellent and straightforward solution with great optimization capabilities". Infor CloudSuite Industrial is most compared with Infor LN, Infor M3, Infor Distribution SX.e, SAP S/4HANA and Oracle ERP Cloud, whereas SAP ERP is most compared with SAP S/4HANA, Anaplan, SAP Business One, Microsoft Dynamics AX and Microsoft Dynamics 365 Business Central. See our Infor CloudSuite Industrial vs. SAP ERP report.

    See our list of best ERP vendors.

    We monitor all ERP reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.