We performed a comparison between Infor CloudSuite CRM and Oracle CRM based on real PeerSpot user reviews.
Find out what your peers are saying about monday.com, Microsoft, Salesforce and others in CRM."Workflow management and collaboration tools enhance operations and facilitate seamless interaction among departments."
"It is difficult to highlight the most valuable features because the system as a whole works very well for our loyal program. It is a very good system and I believe that they are the oldest loyalty system on the market. The service is very good, with many customizable options, and has a strong database to help us build our rules and point systems for the loyal program."
"The most important feature is the ability to assign a plan using the manual close function."
"The most valuable features of the solution are that it is user-friendly and the fact that the database handling is much better, like any other Oracle solution."
"It is a stable solution."
"Technical support is very fast. It's customer friendly."
"We are able to take back control of our client sales information and analyze it for the future to improve."
"Oracle CRM integrates seamlessly because it's an end-to-end solution."
"It is one of the most proficient CRM tools out there. It is comprehensive and scalable. It covers most of the CRM activities, business lines, and business requirements."
"They could include marketing automation for the product."
"The data visualization should be better in Oracle CRM."
"I would like to remove all manual work and get the benefits of the function that Oracle provides without any manual interference or paperwork."
"The user interface and performance could be better."
"Though Oracle CRM's support has a good reaction time, it needs to be better."
"Oracle CRM should have more integration with different platforms."
"Their support could be faster. Like any other solution provider, in some cases, it takes time to get their response, and sometimes, they do not fix the issue in the first round. Therefore, we have to go through another round."
"In the planning area in order to calculate commissions the function could be improved. Currently, we are not using that functionality because it is very basic."
"Oracle CRM can improve integration and performance."
Infor CloudSuite CRM is ranked 56th in CRM with 1 review while Oracle CRM is ranked 7th in CRM with 31 reviews. Infor CloudSuite CRM is rated 9.0, while Oracle CRM is rated 7.8. The top reviewer of Infor CloudSuite CRM writes "Has good technical support services and valuable workflow management features ". On the other hand, the top reviewer of Oracle CRM writes "The solution is easy to deploy, scalable, and stable". Infor CloudSuite CRM is most compared with , whereas Oracle CRM is most compared with Siebel CRM, SAP CRM, Microsoft Dynamics CRM, Amdocs CRM and Salesforce Sales Cloud.
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We monitor all CRM reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
