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Lucidchart vs iGrafx comparison

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8,433 views|6,624 comparisons
Featured Review
Buyer's Guide
Business Process Design
July 2022
Find out what your peers are saying about Camunda, Sparx Systems, Microsoft and others in Business Process Design. Updated: July 2022.
622,949 professionals have used our research since 2012.
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
"Simulation is most valuable.""The solution is very stable.""Provides a valuable BPMN feature.""We found the technical support to be helpful.""iGrafx gives you the capability of documenting your process and then the ability to use it as a tool for analysis to identify the loopholes and shortcomings of your process."

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"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes.""Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win.""The interface is very good and easy to use. We don't need documentation on how to use it. It is self-explanatory, which is very convenient for a new user.""The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's capabilities for visualizing and understanding process flows or workflows is very good as well. I'm able to easily use any style of box that I need to create on a flowchart, to effectively communicate to our development team.""I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop.""The sticky notes are among the most valuable features. Also, the fact that it has templates so that I don't have to do things myself, starting from scratch, is very helpful. In addition, it's really easy to use. You can add stuff by clicking, without having to go to the options. You just click on something and the options you can use appear.""There is no alternative to Lucidchart if you want to describe a five-step process with bullet points. I believe every person who ever worked with PowerPoint on any type of documentation and then thought about which tool would actually help to describe what they're trying to do but without the words, would come up with Lucidchart.""I've been using Lucidchart for quite simple things, but it's definitely much easier making process maps using Lucidchart than it is using Google Docs for basically everything. It's much simpler in terms of how easy it is to use Lucidchart. The way that you can get the arrows on the flow charts, based on the process mapping, you can drag the arrows from one box to another and it automatically shows you where you can put it. It makes decisions for you in terms of if you have a decision diamond, then the line is automatically a yes or no. This just makes it so much easier."

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"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process.""It would be nice to have a Spanish user interface available to us.""With iGrafx, the implementation and the licensing were pretty complex.""The price could be more competitive.""It can be more user-friendly."

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"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug.""They should continue to bring in more shapes. For example, I saw something cool the other day that was a timeline and in between each step, there was a circle. I thought that that was very clean and that's something that I could see myself using. Lucidchart could come up with more visualizations. I'm not a designer so I would like to have more visuals. That would make my job easier because it would make my job much more professional looking but without having to be a designer myself.""The communication with sales has been pretty poor. They have been spotty in terms of response. So far, that has been our problem with it. We were in contact with one of their representatives, but he just kind of disappeared one day and we couldn't find him anymore. He has not been responsive to email.""There is a basic function that I struggle with, in the interface, which is having to switch between the editing and navigation modes. A lot of clicks are required when switching between edit and navigation modes and I think that many could potentially be avoided by handling the tasks at the same time.""It might already exist and I haven't used it, but in terms of improvement, I would like a hot-key system for some of the diagrams to auto-generate things a bit quicker to be able to produce charts a lot faster, or have more standard templates that you can just go to if you're trying to generate something quickly.""The layering is something that can be improved because sometimes, it is confusing for me when I'm trying to get to the layer that I want to edit.""Lucidchart subset their older components or something like that had happened. I don't entirely know the totality of it, but we were forced to upgrade to a different integration with Lucid than what we had. I've had a lot of frustrations with that because I've lost a lot of diagrams. I can't get them back and I'm getting pop-ups that are showing me that our data will be loading and I can't run four or five years of my engineering diagrams""When you log in the first time, they ask you a lot of questions, such as what are you going to use it for. Half of the things weren't applicable to me. I couldn't see the skip button, so I picked random things because none of the given options was applicable to me. It is a tech startup, and I am in a consultant role. I use it for a variety of things, but the questions were tailored for HR professionals who are creating org structures or IT professionals who are doing data flow diagrams. What if I do both of them depending on the project I'm working on? I just felt that I am wasting time with those questions and just wanted them to stop asking me these questions and get into charting."

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Pricing and Cost Advice
  • "The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
  • "Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
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  • "Pricing comes in at about $100 for a year's subscription, which is very reasonable if this is a tool that you will use more than once."
  • "The pricing and licensing are fine, though I wish they didn't require you to buy the licenses in batches of five."
  • "The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."
  • "I'm happy with the pricing of Lucidchart but I can't say I'm completely happy with it. It could be cheaper for what it offers, about $5 cheaper, or Lucid could charge $5 more and add more features, like automation. Right now, it's $15 per user per month... On the other hand, they have made their billing super-easy for users, such as for people who have to do expense reports. It is probably the easiest platform I'm using when it comes to billing for software as a service."
  • "We chose Lucid based on the price comparison between it and Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."
  • "The pricing is very reasonable, and they have a free trial available that you can play with."
  • "The licensing is pretty cost-effective but I haven't considered it on an enterprise level."
  • "The price and licensing are good."
  • More Lucidchart Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:Provides a valuable BPMN feature.
    Top Answer:If the price of the solution was more competitive, it would have made things easier for our company to extend the usage. Because we are mostly Microsoft-oriented, there are people more inclined… more »
    Top Answer:My primary use case of this solution is for charting the processes in relation to the ISO 9000 standard, as far as the process goes. I try to use it as extensively as I can. If I see that a process… more »
    Top Answer:Hi @Krista Thompson ​ - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating… more »
    Top Answer:I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for… more »
    Top Answer:The wireframe and mock-up features have been the most useful so far. It's easy to create the mock-ups and then communicate to our development team what they need to look like. Lucidchart's… more »
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    iGrafx business process management and analysis solutions empower organizations to achieve maximum performance. iGrafx captures and communicates the alignment of strategy, people, processes and technology, and unites the entire organization around delivering business value. iGrafx delivers strategic and operational decision support to enable our customers to become and remain world class competitors.

    Our online diagram application makes it easy to sketch and share professional flowchart diagrams.  From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

    Learn more about iGrafx
    Learn more about Lucidchart
    Sample Customers
    Multinational Bank
    Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks
    Top Industries
    Consumer Goods Company33%
    Comms Service Provider22%
    Pharma/Biotech Company11%
    Computer Software Company21%
    Comms Service Provider11%
    Financial Services Firm10%
    Computer Software Company16%
    Manufacturing Company11%
    Wellness & Fitness Company8%
    Financial Services Firm8%
    Computer Software Company21%
    Comms Service Provider16%
    Financial Services Firm6%
    Company Size
    Small Business31%
    Midsize Enterprise31%
    Large Enterprise38%
    Small Business18%
    Midsize Enterprise11%
    Large Enterprise71%
    Small Business41%
    Midsize Enterprise25%
    Large Enterprise34%
    Small Business22%
    Midsize Enterprise17%
    Large Enterprise61%
    Buyer's Guide
    Business Process Design
    July 2022
    Find out what your peers are saying about Camunda, Sparx Systems, Microsoft and others in Business Process Design. Updated: July 2022.
    622,949 professionals have used our research since 2012.

    iGrafx is ranked 14th in Business Process Design with 5 reviews while Lucidchart is ranked 2nd in Mind Mapping Software with 50 reviews. iGrafx is rated 8.2, while Lucidchart is rated 8.6. The top reviewer of iGrafx writes "Has great features, offers a simplified setup, and reduces duplication". On the other hand, the top reviewer of Lucidchart writes "Organizational charts help to visualize and understand team hierarchies and relationships". iGrafx is most compared with Visio, ARIS BPA, SAP Signavio Process Manager, Sparx Systems Enterprise Architect and ADONIS, whereas Lucidchart is most compared with Lucidspark, Sparx Systems Enterprise Architect, Visio, Visual Paradigm and Figma.

    We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.