Try our new research platform with insights from 80,000+ expert users

WorkflowGen vs iGrafx Process360 Live Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

iGrafx Process360 Live Plat...
Ranking in Business Process Design
17th
Ranking in Business Process Management (BPM)
18th
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Process Mining (9th)
WorkflowGen
Ranking in Business Process Design
28th
Ranking in Business Process Management (BPM)
44th
Average Rating
7.6
Reviews Sentiment
6.6
Number of Reviews
3
Ranking in other categories
Process Automation (44th), Rapid Application Development Software (32nd), Low-Code Development Platforms (34th)
 

Mindshare comparison

As of March 2026, in the Business Process Design category, the mindshare of iGrafx Process360 Live Platform is 2.5%, up from 1.2% compared to the previous year. The mindshare of WorkflowGen is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design Mindshare Distribution
ProductMindshare (%)
iGrafx Process360 Live Platform2.5%
WorkflowGen0.8%
Other96.7%
Business Process Design
 

Featured Reviews

MR
Solution Consultant at a healthcare company with 51-200 employees
Provides documentation, process mining, simulation, and automation capabilities
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sessions where the customers were looking for a one-time process visualization or one-time process mining, not for a long-term association with this tool. The customer's requirements are more tactical than strategic. We had some challenges during this time frame as I was with iGrafx, and electricity costs rose in Germany. One customer stopped a large deal because they had to reduce every non-invested investment due to the electricity bill rising by 500% to 800%.
CO
SAP Solution Lead at Johnson & Johnson
Good for automatically triggering workflows, but needs to be more customizable
We use this product for many different reasons related to our business We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do. The most valuable feature is the ability to automatically trigger the workflow. This solution needs to be…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Finding the right symbol and creating links, horizontal and vertical are the features I use."
"The IDEF0 add-on solution truly integrates all the process maps through intelligent arrow name management."
"The solution is very stable."
"We found the technical support to be helpful."
"The solution's technical support is of good quality since they offer fast and seamless services."
"Simulation is most valuable."
"Web diagramming and RACI have helped expedite the process, capture, and ownership initiatives of our organization."
"Provides a valuable BPMN feature."
"We use it a lot for creating workflows to transfer materials between plants, which is a signature part of what we do."
 

Cons

"The look and feel, along with the ease of use of the solution's web modeling version, is an area with certain shortcomings."
"If customers want to change the color or the logo, they have to go through every page to verify everything is right."
"In the next release, I would like to see more layers like three, four, and five. It might be possible but I haven't seen it yet."
"The solution could benefit from improvements to its interface. More specifically, when compared to other tools, the process modeling features lack symbols or object types that are used to represent the information or data within the process."
"It would be helpful to be able to do more analytics and generate reports on historical documents that have already been uploaded to the server."
"Dragging and dropping shapes is not as user-friendly as in Visio. In Visio, it's very easy to work with shapes and in very few minutes you can plot a whole, multi swim-lane, cross-functional process."
"It can be more user-friendly."
"I would love to see a template and shapes for customer journey mapping."
"This solution needs to be more customizable."
 

Pricing and Cost Advice

"Earlier, the licensing part was complex because there were so many modules and elements in the tool. Over the last one and a half years, a lot of work has gone into how the product has priced and positioned its tools in the market."
"The licensing part is one of the problems. Its licensing depends on the number of users, so it sometimes gets expensive."
"My company is trying to replace iGrafx because the license is a little bit expensive."
"Our license is a subscription-based model that is per user. The solution is not expensive, I believe a subscription-based model is $10 per user."
"I have heard that the solution's pricing is very competitive."
Information not available
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
884,873 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Manufacturing Company
9%
Healthcare Company
8%
Comms Service Provider
16%
Manufacturing Company
12%
Computer Software Company
10%
Retailer
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise5
Large Enterprise7
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for iGrafx?
I have heard that the solution's pricing is very competitive.
What needs improvement with iGrafx?
If customers want to change the color or the logo, they have to go through every page to verify everything is right. We have a strategic approach for the customer. I was involved in almost 100 sess...
What is your primary use case for iGrafx?
The solution is used for the documentation and visualization of the main processes. The customers have hundreds or thousands of processes, but they start with the top 20 processes. The next step is...
Ask a question
Earn 20 points
 

Overview

 

Sample Customers

Multinational Bank
Comcast, Deloitte, Mitsui & Co Ltd, Sanofi Pasteur, Textron, XL Group. WorkflowGen accelerates business process adaptability in 70 countries for 500+ organizations and 1,000,000 users.
Find out what your peers are saying about WorkflowGen vs. iGrafx Process360 Live Platform and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.