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IFS Cloud Platform vs Salesforce Sales Cloud comparison

IFS and Salesforce are both solutions in the CRM category. IFS is ranked #21 with an average rating of 8.0, while Salesforce is ranked #1 with an average rating of 8.2. IFS holds a 0.5% mindshare in CRM, compared to Salesforce’s 8.5% mindshare. Additionally, 87% of IFS users are willing to recommend the solution, compared to 94% of Salesforce users who would recommend it.
IFS Cloud Platform
Read 30 IFS Cloud Platform reviews
  • 211 Views
  • 95 Comparison Views
87% willing to recommend
Salesforce Sales Cloud
Read 115 Salesforce Sales Cloud reviews
  • 4,575 Views
  • 1,957 Comparison Views
94% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 19, 2024

Salesforce Sales Cloud and IFS Cloud Platform are competitors in the enterprise cloud solutions market. Salesforce holds a notable advantage in CRM functionalities, while IFS is strong in enterprise management.

Features: Salesforce Sales Cloud provides advanced CRM tracking, workflow automation, and seamless integration with AppExchange apps, benefiting from extensive API support. IFS Cloud Platform offers a comprehensive service suite, including quality monitoring and development capabilities, excelling in resource operations management with high customization and integration options.

Room for Improvement: Salesforce faces complexity from its wide feature set, difficulties with data integration, and issues with mobile app performance and scalability. IFS Cloud Platform has a complex interface, lacks mobile compatibility, and incurs high initial setup costs, highlighting areas for reduced complexity and improved usability.

Ease of Deployment and Customer Service: Salesforce Sales Cloud is mainly deployed on public cloud infrastructure, known for its strong customer service and vibrant community support. IFS Cloud Platform deploys on-premises or in a hybrid model, offering greater control but longer response times for support, emphasizing personalized service.

Pricing and ROI: Salesforce Sales Cloud is recognized for its high costs, often seen as a long-term investment beneficial for user adoption and efficiency despite its expensive nature. IFS Cloud Platform also requires significant financial commitments but remains competitive in scalability with user-based pricing, providing considerable benefits when tailored to organizational needs.

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To learn more, read our detailed IFS Cloud Platform vs. Salesforce Sales Cloud Report (Updated: June 2025).
Buyer's Guide
IFS Cloud Platform vs. Salesforce Sales Cloud
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.6
Users reported improved operations and financial reporting with IFS Cloud, seeing up to 4.5x ROI over 18 months.
Sentiment score
7.2
Salesforce Sales Cloud enhances productivity, efficiency, and management, improving visibility, decision-making, and fundraising for non-profits.
No quotes available
For more quotes and insights, download the IFS Cloud Platform report
Salesforce Sales Cloud is a fantastic tool but requires disciplined data entry by sales personnel and operations teams to maintain data quality.
For more quotes and insights, download the Salesforce Sales Cloud report
 

Customer Service

Sentiment score
6.0
Australian support is strong with expert consultants, but timeliness and service consistency vary, impacting resolution times and communication.
Sentiment score
7.1
Salesforce Sales Cloud offers varying support quality based on subscription level, with faster responses for premium users and valuable community resources.
No quotes available
For more quotes and insights, download the IFS Cloud Platform report
Support requires a subscription and when taken, the service is pretty nice.
For more quotes and insights, download the Salesforce Sales Cloud report
 

Scalability Issues

Sentiment score
7.7
IFS Cloud Platform is scalable for businesses of all sizes, though some face complexity in updates and dependency management.
Sentiment score
7.8
Salesforce Sales Cloud offers scalable solutions, praised for flexibility and growth but noted for reporting and storage cost limitations.
No quotes available
For more quotes and insights, download the IFS Cloud Platform report
Salesforce is highly scalable and operates efficiently.
It scales effortlessly with user growth.
For more quotes and insights, download the Salesforce Sales Cloud report
 

Stability Issues

Sentiment score
8.0
IFS Cloud Platform is praised for stability and reliability, with rare downtime, and depends on client maintenance and setup.
Sentiment score
8.2
Salesforce Sales Cloud is highly stable and reliable, with swift issue resolutions and high user satisfaction from regular updates.
No quotes available
For more quotes and insights, download the IFS Cloud Platform report
Salesforce Sales Cloud is very stable.
I have not experienced any degradation in Salesforce's performance.
For more quotes and insights, download the Salesforce Sales Cloud report
 

Room For Improvement

IFS Cloud Platform requires usability, integration, and support improvements, along with enhanced customization, AI, and simplified user experience.
Salesforce Sales Cloud needs better UI, cost, integration, reporting, mobile support, data handling, and automation with improved performance.
There is not much available online, and the documentation availability is on the lower side compared to other products, especially Maximo.
For more quotes and insights, download the IFS Cloud Platform report
With today's generative AI capabilities like ChatGPT, it should be possible to directly communicate with the software rather than navigating through the entire system manually.
Compared to AWS, it is slower, which could be a hindrance.
For more quotes and insights, download the Salesforce Sales Cloud report
reviewer2642043 - PeerSpot reviewer
NJ
SA
 

Setup Cost

IFS Cloud Platform offers competitive pricing, best for large enterprises, with scalable value similar to SAP and Oracle.
Salesforce Sales Cloud is costly but valued for its customization, integration, and efficiency benefits for businesses despite high expenses.
 

Valuable Features

IFS Cloud Platform offers customizable pricing, robust integration, intuitive interface, and excels in enterprise management with adaptable features.
Salesforce Sales Cloud provides customizable CRM solutions with seamless integration, automation, and advanced analytics for diverse business needs.
There are fewer fields on the user screen compared to other products.
For more quotes and insights, download the IFS Cloud Platform report
Its easy-to-navigate interface aids in delivering clear vision and organization, especially for sales and business management.
The Einstein Analytics and the inbuilt reporting are very useful for keeping track of pipeline movement.
For more quotes and insights, download the Salesforce Sales Cloud report
reviewer2642043 - PeerSpot reviewer
SA
NJ
 

Categories and Ranking

IFS Cloud Platform
Ranking in CRM
21st
Average Rating
7.8
Reviews Sentiment
6.8
Number of Reviews
30
Ranking in other categories
Customer Experience Management (7th), Field Service Management (2nd), Help Desk Software (12th), ERP (12th), Activity Based Costing Software (7th), Enterprise Asset Management (EAM) (2nd), Local Government CRM (9th), IT Asset Management (10th), IT Service Management (ITSM) (11th), License Management (2nd)
Salesforce Sales Cloud
Ranking in CRM
1st
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Opportunity Management (1st), Sales Force Automation (1st), Conversation Intelligence Software (3rd)
 

Mindshare comparison

As of June 2025, in the CRM category, the mindshare of IFS Cloud Platform is 0.5%, up from 0.4% compared to the previous year. The mindshare of Salesforce Sales Cloud is 8.5%, down from 10.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
CRM
 

Featured Reviews

Brendan Fisher - PeerSpot reviewer
Robust, customizable, and modern
IFS is a very large and complex software, and implementation of IFS can be challenging and may lead to a difficult lengthy project. It can take between 12 and 24 months in some cases to deploy. I have found that not all clients are fully aware of how big the task is that they're undertaking when they make a decision to move to software like this. Companies need to be more aware of the complexity of an ERP implementation project and while I fully recommend moving to IFS, it is not easy and does require business change when adopting an ERP solution. New features are a difficult ask - I work across multiple industries and everyone would probably choose a different feature. Maybe BIM in Construction or Customs link-ups for importers/exporters.
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Greg-Lythe - PeerSpot reviewer
A feature-rich platform that helps to track sales and gather customer information
My age-old complaint with Salesforce Sales Cloud is that it has to be refreshed because it's a cloud-based system. If you make any updates, you have to refresh and save because you're fundamentally looking at what's running in the cloud. It can be slow since you constantly refresh and save the screen. If you were running a local application, like a local CRM system, as you input anything, it would be more seamless. It's like using Excel—you don't have to save every single time you enter new details into a cell because it knows it's a local copy. With a cloud-based system like the tool, changing requires refreshing and saving, which can be tedious.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
Energy/Utilities Company
7%
Financial Services Firm
6%
Educational Organization
55%
Computer Software Company
7%
Financial Services Firm
5%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about IFS Applications?
Scalability-wise, I rate the solution a nine or ten out of ten since it is an extremely scalable solution that can be used for various use cases with thousands of users.
See all answers
What is your experience regarding pricing and costs for IFS Applications?
The product is reasonably priced. The costs are justified by the value provided, considering the comprehensive features and minimal need for customization. I rate the pricing a seven out of ten.
See all answers
What needs improvement with IFS Applications?
I am not able to recall much about batch. Documentation-wise, they need more. There is not much available online, and the documentation availability is on the lower side compared to other products,...
See all answers
What do you like most about Salesforce Sales Cloud?
The features of Sales Cloud most useful for testing and running email campaigns are highly valuable.
See all answers
What needs improvement with Salesforce Sales Cloud?
With today's generative AI capabilities like ChatGPT ( /products/chatgpt-reviews ), it should be possible to directly communicate with the software rather than navigating through the entire system ...
See all answers
What is your primary use case for Salesforce Sales Cloud?
I generally use Salesforce Sales Cloud ( /products/salesforce-sales-cloud-reviews ) for our sales process, setting up the entire opportunity lifecycle from lead generation to contract closure. It h...
See all answers
 

Comparisons

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Compared 10% of the time
IBM Maximo vs IFS Cloud Platform Logo
IBM Maximo vs IFS Cloud Platform
Compared 10% of the time
SAP S/4HANA vs IFS Cloud Platform Logo
SAP S/4HANA vs IFS Cloud Platform
Compared 9% of the time
ServiceNow vs IFS Cloud Platform Logo
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Compared 6% of the time
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Microsoft Dynamics CRM vs Salesforce Sales Cloud Logo
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Compared 26% of the time
SAP CRM vs Salesforce Sales Cloud Logo
SAP CRM vs Salesforce Sales Cloud
Compared 25% of the time
Oracle CX Sales vs Salesforce Sales Cloud Logo
Oracle CX Sales vs Salesforce Sales Cloud
Compared 6% of the time
Siebel CRM vs Salesforce Sales Cloud Logo
Siebel CRM vs Salesforce Sales Cloud
Compared 4% of the time
Camunda vs Salesforce Sales Cloud Logo
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Compared 4% of the time
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Product Reports

Buyer's Guide
IFS Cloud Platform
June 2025
IFS Cloud Platform reportDownload IFS Cloud Platform product report
Buyer's Guide
Salesforce Sales Cloud
May 2025
Salesforce Sales Cloud reportDownload Salesforce Sales Cloud product report
 

Also Known As

IFS Applications, Assyst, IFS Cloud
Sales Cloud, SFDC, Salesforce
 

Overview

IFS is the world’s leading provider of Industrial AI and enterprise software for hardcore businesses that make, service, and power our planet. Our technology enables businesses which manufacture goods, maintain complex assets, and manage service-focused operations to unlock the transformative power of Industrial AI™ to enhance productivity, efficiency, and sustainability. Industrial AI is IFS.ai.

IFS Cloud is a fully composable AI-powered platform, designed for ultimate flexibility and adaptability to our customers’ specific requirements and business evolution. It spans the needs of Enterprise Resource Planning (ERP), Enterprise Asset Management (EAM), Supply Chain Management (SCM), Information Technology Service Management (ITSM), and Field Service Management (FSM). IFS technology leverages AI, machine learning, real-time data and analytics to empower our customers to make informed strategic decisions and excel at their Moment of Service™.

IFS

Salesforce Sales Cloud is a comprehensive CRM platform designed for efficient lead management, sales forecasting, and customer engagement, offering extensive customization and cloud-based accessibility.

Aimed at enhancing business efficiency, Salesforce Sales Cloud supports core business processes like CRM, lead and opportunity management, sales forecasting, and customer engagement. Its robust integration capabilities allow seamless connectivity with ERP systems and various applications. The platform offers pipeline tracking, process automation, and advanced sales cycle management. Users appreciate its cloud-based accessibility, allowing teams to operate remotely and manage sales operations effectively. However, users highlight concerns about its complexity, cost, and the need for a more intuitive interface.

What features does Salesforce Sales Cloud offer?
  • Customization: Tailor the CRM to meet specific business requirements.
  • Robust Reporting: Comprehensive analytics and data insights.
  • Lead Management: Efficiently manage and convert leads.
  • API Integration: Seamless connectivity with multiple applications.
  • Cloud Accessibility: Work from anywhere with cloud-based access.
What benefits should be evaluated in Salesforce Sales Cloud reviews?
  • Enhanced Productivity: Streamline sales processes with automation.
  • Improved Collaboration: Facilitate team coordination and client engagement.
  • Accurate Forecasting: Make informed decisions with reliable sales forecasts.
  • Flexibility: Accommodate diverse industry needs with ease.
  • Legacy System Integration: Efficiently update and integrate with existing systems.

Salesforce Sales Cloud is widely implemented across industries such as finance, healthcare, and retail, supporting sales teams in tracking and managing sales operations. Its use extends to reporting, collaboration, and enhancing client interactions, allowing companies to tailor Salesforce to meet industry-specific requirements efficiently.

Salesforce
 

Sample Customers

China Airlines, Electrolux Group, Babcock, Cimcorp, Sky, Multiplex, Veolia. 
Coca-Cola Enterprises, Kuoni Global Travel Services, Financial Times, Just Eat, Jobsite, H.R. Owen, PlayerLayer, O2, DMGT, Philips, Xtreme.ie, Business Stream, Remote Asset Management, Dialogue Group
Buyer's Guide
IFS Cloud Platform vs. Salesforce Sales Cloud
June 2025
Free Report: IFS Cloud Platform vs. Salesforce Sales Cloud
Find out what your peers are saying about IFS Cloud Platform vs. Salesforce Sales Cloud and other solutions. Updated: June 2025.
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