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Idira Identity vs Symantec Siteminder comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 2, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Idira Identity
Ranking in Access Management
7th
Average Rating
8.2
Reviews Sentiment
6.6
Number of Reviews
29
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (9th), Authorization Software (2nd), Enterprise Password Managers (9th), User Entity Behavior Analytics (UEBA) (9th), Active Directory Management (6th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (7th)
Symantec Siteminder
Ranking in Access Management
15th
Average Rating
8.0
Reviews Sentiment
7.1
Number of Reviews
75
Ranking in other categories
Single Sign-On (SSO) (13th), Web Access Management (1st)
 

Mindshare comparison

As of September 2026, in the Access Management category, the mindshare of Idira Identity is 3.7%, up from 3.1% compared to the previous year. The mindshare of Symantec Siteminder is 3.5%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Access Management Mindshare Distribution
ProductMindshare (%)
Idira Identity3.7%
Symantec Siteminder3.5%
Other92.8%
Access Management
 

Featured Reviews

Hariharan Thangasamy - PeerSpot reviewer
Cybersecurity Delivery Analyst at Accenture
Has strengthened privileged access control and improved audit visibility through session monitoring and password rotation
On the identity product side, it is awesome. However, they can improve in the documentation parts. For example, if there is a migration process, I can see the maximum customers are moving from self-hosted to on-premises or from on-premises to the cloud. It would be helpful if they released a generalized document for processes such as migration. A clear overview document would assist us in understanding more about the tool, configurations, and automations to enhance our security. Regarding the initial setup of CyberArk Identity, I faced some challenges. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components. I could not find the proper documentation in the community portal.
Muzi Lubisi - PeerSpot reviewer
Senior technical Consultant at CA Africa
Improved user experience with seamless integration and easy installation
The feature that I mostly valued is the ease of installation on different systems, especially on Windows. Additionally, it is very beneficial for deploying single sign-on sessions between different windows on a web browser, provided I am connected to the right identity provider. That seamless integration significantly improves user experience and efficiency.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk Identity's ability to safeguard financial services infrastructure is good."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The features are really powerful, providing really good SSO and MFA features and implementation capability, plus an MDM solution, and the cloud-based setup is simple and scalable."
"What I like most about CyberArk Identity is the model that is in place."
"The best features in CyberArk Identity that I appreciate most are the recent updates that have added features in the cloud privilege environment, including Secure Infrastructure Access, Secure Cloud Access, and Secure Web Sessions."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The solution is easy to use for our managers."
"They really made life simple for the user and the user experience has improved."
"The valuable features are security in general and ease of use, more specifically ease of use for the developers, and security where the developer doesn't have to know about authentication or security."
"The authentication and single sign-on features of Symantec Siteminder are valuable."
"Siteminder allows us to manage identity and portability control efficiently."
"It is pretty easy to learn."
"CA Single Sign-on has helped us a lot; the user only needs to use credentials once and then they can single sign-on into other websites which are already integrated into the CA Single Sign-on product."
"The most valuable feature is the flexibility of this product to integrate with any third-party components and platforms."
 

Cons

"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"They can include the Mobile Device Management (MDM) feature."
"The reporting functionality is somewhat complicated. While I would rate CyberArk Identity and Okta on the same level, Okta's reporting is crisper and clearer."
"We would like to see an improvement in the ability to manage mobile devices."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The user interface could be improved."
"I faced some challenges during the initial setup of CyberArk Identity. At some points, I could not find proper documentation for deploying, enhancing, or integrating with other components."
"It was pretty complex to implement CyberArk Identity. We had some help from a partner, and that helped a lot. But even for the partner, it was really difficult to streamline the process of implementing."
"Identity Manager and GovernanceMinder should integrate better."
"The main thing is we do not have the traceability and good monitoring that CA can provide us to capture problems when they occur."
"I'd like to see the federation piece made a little simpler."
"The performance could be better. The support could be faster."
"The technical support could be better."
"Once you get past the first level, it’s good support. Typically once you’ve supported the CA product for a couple of years, you probably know more than first-level support, so it’s frustrating to explain to them the issue."
"Symantec SiteMinder is not easy to set up and maintain at an infrastructure level."
"Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features."
 

Pricing and Cost Advice

"There could be some additional costs apart from the licensing costs of the solution when you want to develop connectors in CyberArk Identity."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing of CyberArk Identity is competitive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"The solution is cheap and I rate its pricing an eight out of ten."
"CyberArk Identity is an expensive solution."
"There is an initial license and then there is a subscription needed."
"I recommend conducting a PoC on every available product before choose one."
"Siteminder is a little costly. You pay for licensing, and they offer packages, so if you have less users, then you have to buy different products at different prices. If you have more of a user base, then the package is different. They also include other features—for example, if you have a database and you're using Siteminder, then it's good to use a Semantic-specific database, but if you are using less, then you have to purchase the database separately. Whereas if you are going for a bigger license, then it comes within the package. It depends on which plan you are using."
"The solution's pricing is competitive."
"The pricing is reasonable."
"The price is quite comparable to the other enterprise-level solutions in that market."
"CA solutions are generally expensive but for the customer the ROI is big."
"Symantec Siteminder is expensive; they could definitely do better on the price."
"The licensing is fair for this solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Outsourcing Company
12%
Construction Company
11%
Manufacturing Company
8%
Financial Services Firm
18%
Construction Company
13%
Outsourcing Company
12%
Marketing Services Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business20
Midsize Enterprise4
Large Enterprise10
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise69
 

Questions from the Community

What is your experience regarding pricing and costs for CyberArk Identity?
I am not certain about CyberArk Identity's exact pricing model. For comparison, Okta was around five dollars per user. CyberArk Identity offers good discounts to some clients, which influences thei...
What needs improvement with CyberArk Identity?
The area that is missing much is about the reporting part. I would rate Idira Identity in general about eight. It has a good set of features compared to other identity security platforms. It's well...
What is your primary use case for CyberArk Identity?
I'm working with on-premises solutions. Back in the time there were no other options. I use multi-factor authentication with Idira Identity. I sell it, I deploy it, so it's something that is really...
What needs improvement with Symantec Siteminder?
Symantec Siteminder needs to have adaptive authentication and multi-factor authentication as integrated features. Currently, multi-factor authentication is available as a separate solution, and it ...
What is your primary use case for Symantec Siteminder?
I deploy and support Symantec Siteminder ( /products/symantec-siteminder-reviews ). I have been a partner and reseller.
 

Also Known As

Idaptive
SiteMinder, CA SSO, Layer7 SiteMinder
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
British Telecom, CoreBlox, DBS, HMS, Itera ASA and Simeo
Find out what your peers are saying about Idira Identity vs. Symantec Siteminder and other solutions. Updated: August 2026.
911,549 professionals have used our research since 2012.