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IceWarp vs Proofpoint Email Protection comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IceWarp
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
17
Ranking in other categories
Email Applications (11th)
Proofpoint Email Protection
Average Rating
8.4
Reviews Sentiment
6.7
Number of Reviews
110
Ranking in other categories
Email Security (1st), Advanced Threat Protection (ATP) (5th), Digital Risk Protection (5th), Office 365 Protection (1st), Secure Email Gateway (SEG) (1st)
 

Mindshare comparison

While both are Messaging and Collaboration solutions, they serve different purposes. IceWarp is designed for Email Applications and holds a mindshare of 4.7%, down 5.2% compared to last year.
Proofpoint Email Protection, on the other hand, focuses on Secure Email Gateway (SEG), holds 16.7% mindshare, down 20.5% since last year.
Email Applications Mindshare Distribution
ProductMindshare (%)
IceWarp4.7%
Google Workspace17.7%
Amazon WorkMail11.1%
Other66.5%
Email Applications
Secure Email Gateway (SEG) Mindshare Distribution
ProductMindshare (%)
Proofpoint Email Protection16.7%
Mimecast Advanced Email Security14.5%
Microsoft Defender for Office 36512.4%
Other56.4%
Secure Email Gateway (SEG)
 

Featured Reviews

AvinashLotke - PeerSpot reviewer
Delivery Head at Team Computers
Useful for collaboration and storage but improvement is needed in API integration
The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory. I think IceWarp needs to improve in a few areas. They have two types of admin consoles - a web-based one and a remote one. I'd like to see these combined into a single web-based admin console. The log reading and information system also needs improvement. The current way of showing incoming and outgoing logs isn't very clear. For new users, it's hard to understand these logs, especially compared to Office 365 and other systems with easier-to-read logs. They should also add an export option to get all logs with a single click whenever we need them.
Siva_Prasad - PeerSpot reviewer
Senior Consultant at a tech vendor with 10,001+ employees
Email defenses have reduced phishing incidents and protect sensitive data across our enterprise
As things are evolving and threats develop in unpredictable ways, Proofpoint must adopt AI solutions and agentic solutions more aggressively and provide them to customers as part of service offerings. Inbuilt AI solutions would add more value and make Proofpoint a more premium choice for customers. With the help of AI solutions, agentic AI, and generative AI capabilities, the product would be more efficient than it currently is. Filtering false positives is highly challenging because it is impossible for humans to identify which emails are genuine and which are spam. Proofpoint should focus more on this area with back-end agents or other tools. Proofpoint should decide which emails are genuine and which are spam so it is not a challenge for end users. When receiving an email, end users should not have to determine whether to respond or not. Proofpoint should not release such spam emails and should strictly block such spam and spoof emails based on connection IPs. Currently, false positives occur in the product, and while this occurs in every product, it is an area where Proofpoint can focus on improving and reducing false positives. One email is enough for an end user to be deceived and lose money, so addressing this area is critical.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The groupware module is the most valuable feature."
"If you have a small to medium business and you require a professional collaboration server that focuses on the main services of emails and calendar scheduling, I recommend IceWarp."
"It's scalable and stable."
"An effective, functional, very good tool for controlling resources at a low cost."
"The solution is inexpensive which is its main benefit."
"The solution has a very good log-in to the UI when compared to other solutions."
"IceWarp offers very extended cross-platform communication solutions."
"The most valuable feature of IceWarp is the chat rooms and file-sharing, they are useful. It is convenient that everything is in one place. You can easily share and collaborate documents, making the program's unity a significant advantage."
"We have noticed a huge improvement in productivity of the users by clearing up their inbox of malicious emails and spam, and it has also prevented and secured our environment on a daily basis, making the security team's job much easier."
"We have a lot fewer malicious emails coming in since implementing this product."
"Proofpoint Email Protection has positively impacted my organization by definitely reducing the load on administrators for releasing emails and other spam operations that used to be handled by administrators."
"The stability is good; there are no bugs or glitches, it doesn't crash or freeze, and it's reliable."
"Its main defense is to stop malicious emails from coming through. There is a sandbox environment where you can open malicious or suspicious emails to make sure that they're not malicious, instead of taking the risk of having your employees do it. This is definitely something that everybody needs nowadays, especially with the rise in cyber attacks."
"A lot of automation is present, and the quarantining of malicious emails and these processes are good and really help us in the investigation as well as the remediation part."
"Proofpoint Email Protection has positively impacted my organization by simplifying the analysis of emails since it provides segregated statements that highlight the important parameters we need to check, allowing us to efficiently conclude if the alerts are false positives or true positives."
"Proofpoint is much more advanced and capable of safeguarding the infrastructure and protecting the customer landscape, specifically from an email and attachment point of view, in day-to-day operations compared to these solutions."
 

Cons

"It is difficult to disable user rights on the console so some users accidentally delete their documents or user details."
"Support should be improved. Most of the time, the queries are not resolved within the SLA."
"The solution has traditional SSL integration, SAML, and Federation Services. In its latest version, it added SAML integration. However, it needs to work on API integration, especially for dashboards or integration with SAP for log and data system management. It doesn't yet have the kind of API that Google and Microsoft provide for synchronizing users with Active Directory."
"We attempted to obtain support for deleted documents through the representatives in Mumbai, but they did not have an answer for us."
"Although it is not a tool, video conferencing should be scalable and operate in a professional and efficient way."
"The database query for creating new database and querying about activities are too simplistic."
"I would like to have a trial for mobile applications and more documentation similar to Google Drive with mobile applications."
"With multiple databases for VOIP, chat and web IMAP, maintenance is cumbersome."
"Their technical support is mediocre. It could be better."
"I think Proofpoint Email Protection could be improved if the user interface portals could be consolidated into a single portal, as there are currently four, five, or six separate ones."
"For Proofpoint Email Protection, when it comes to support, there are times when they do not meet the SLAs for support, mostly on Fridays."
"The false positives are an issue. There are many false positives that come in, which you report to Proofpoint."
"The largest complaint that we hear from our customers is that there is no local support."
"The email DLP portion could be a bit easier."
"I chose 9 out of 10 because it is based on the customization of exporting logs, and the user experience of the rule-based alerting and the portal is slightly lacking, which is why I deducted that one point."
"Proofpoint Email Protection has a limitation regarding third-party tool integration and SIEM integration."
 

Pricing and Cost Advice

"Costs far less than other solutions."
"The solution is priced well."
"The solution is inexpensive which is its main benefit."
"I would rate the pricing and eight out of ten."
"Pricing and licensing is very competitive and in some cases, cheap."
"I don't see any challenges for the Indian market. For example, 1 GB is available for around 399 INR, and 2 GB for 499 INR. They offer a range of plans, from basic to professional and enterprise, with multiple features. IceWarp's aggressive pricing is competitive compared to other market solutions like Zoho and Microsoft. One significant advantage is that IceWarp does not impose user capping like Google and Microsoft, which allows for substantial cost savings and flexibility in user conversion."
"The license is based on the number of users."
"Our licensing is on a yearly basis. There were no additional costs."
"It is expensive."
"The price is reasonable."
"The licensing cost of Proofpoint Email Protection is a lot higher than other solutions, such as Barracuda."
"Annually, it costs us about $92,000. This is pretty much what it costs us. There is no additional cost."
"Clients pay for an annual subscription of Proofpoint Email Protection. Every client always finds it expensive."
"Customers pay around $90,000 yearly for a 1,000-user organization, with the subscription license being the main expense, apart from implementation fees."
"The licensing is basically $8/user."
"The tool's pricing depends on the customer's preference, offering options for an annual license or a monthly subscription. The cost varies based on factors such as the number of users and specific requirements. Overall, the pricing is competitive."
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Top Industries

By visitors reading reviews
Manufacturing Company
14%
Comms Service Provider
14%
Outsourcing Company
11%
Financial Services Firm
9%
Financial Services Firm
13%
Outsourcing Company
10%
Manufacturing Company
10%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business12
Midsize Enterprise4
Large Enterprise5
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise23
Large Enterprise62
 

Questions from the Community

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Earn 20 points
What needs improvement with Proofpoint Email Protection?
To improve Proofpoint Email Protection, I suggest breaking down the URL into one versus three different GUIs. Regarding Proofpoint Email Protection's AI capabilities, I think its governance and sec...
What is your primary use case for Proofpoint Email Protection?
My main use case for Proofpoint Email Protection includes phishing emails, spam, URL isolation, and training. I utilize the email protect portal to ensure that none of our employees in any of the b...
 

Also Known As

No data available
Proofpoint Enterprise Protection, Proofpoint Digital Protection
 

Overview

 

Sample Customers

Marriott, Toyota, Sony, Wendy's, Canon
Blocket, University of Waterloo, Lincoln Memorial University, WellSpan Health, U-Haul, Carestream Health, Westinghouse
Find out what your peers are saying about Google, Microsoft, Amazon Web Services (AWS) and others in Email Applications. Updated: October 2026.
920,929 professionals have used our research since 2012.