IBM SevOne Network Performance Management (NPM) vs WhatsUp Gold comparison

IBM and Progress Software are both solutions in the Network Monitoring Software category. IBM is ranked #44 with an average rating of 7.5, while Progress Software is ranked #27 with an average rating of 9.5. IBM holds a 1.0% mindshare in NMS, compared to Progress Software’s 1.2% mindshare. Additionally, 96% of IBM users are willing to recommend the solution, compared to 85% of Progress Software users who would recommend it.

IBM SevOne Network Performa...

Read 54 IBM SevOne Network Performance Management (NPM) reviews

1,814 Views
678 Comparison Views

96% willing to recommend

WhatsUp Gold

Read 24 WhatsUp Gold reviews

1,740 Views
910 Comparison Views

85% willing to recommend

IBM SevOne Network Performa...

WhatsUp Gold

Comparison Buyer's Guide

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Executive SummaryUpdated on Aug 6, 2024

WhatsUp Gold and IBM SevOne Network Performance Management (NPM) compete in the network monitoring solutions category. IBM SevOne NPM appears to have the upper hand with its advanced feature set, justifying its higher price for many users.

Features: WhatsUp Gold offers intuitive network monitoring, application monitoring capabilities, and user-friendly interfaces. IBM SevOne NPM provides comprehensive data collection, powerful analytics, and advanced monitoring features.

Room for Improvement: WhatsUp Gold could improve scaling, expand integration options, and enhance reporting features. IBM SevOne NPM users note the complexity, a steep learning curve, and the need for a more user-friendly interface.

Ease of Deployment and Customer Service: WhatsUp Gold users find deployment straightforward and customer service responsive. IBM SevOne NPM users experience a more involved deployment but acknowledge robust support once operational.

Pricing and ROI: WhatsUp Gold is known for competitive pricing and good ROI. IBM SevOne NPM, though more expensive, is seen as worth the investment due to its advanced features.

To learn more, read our detailed IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold Report (Updated: May 2025).

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

May 2025

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Helped 857,162 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM SevOne Network Performa...

Ranking in Network Monitoring Software

44th

Ranking in Server Monitoring

19th

Ranking in IT Infrastructure Monitoring

44th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Log Management (48th), Cloud Monitoring Software (30th)

WhatsUp Gold

Ranking in Network Monitoring Software

27th

Ranking in Server Monitoring

15th

Ranking in IT Infrastructure Monitoring

29th

Average Rating

7.8

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Application Performance Monitoring (APM) and Observability (25th)

Mindshare comparison

As of June 2025, in the Network Monitoring Software category, the mindshare of IBM SevOne Network Performance Management (NPM) is 1.0%, down from 1.0% compared to the previous year. The mindshare of WhatsUp Gold is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Grzegorz Nowak

Solution Architect at Wingu

Improves infrastructure planning by helping us analyze network traffic

We use SevOne to collect and report on network flows SevOne improves infrastructure planning by helping us analyze network traffic. We can look at bandwidth for specific endpoints on the customer's network and analyze traffic to identify issues. For example, maybe some connectors are unavailable.…

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Tom Condo

Supervisor Information Services Operations at Seminole County Public Schools

If CPU, memory, or disk space is over-utilized, it alerts us immediately via text or email if there is an issue

When it comes to the intuitiveness of the topology mapping feature, our network architect created a vision diagram of our entire network and then created the links tied into the WhatsUp active monitoring to different spots on our topology map. It's one of the more critical functions we do here. We have the map displayed in different places in our room and help desk. We get alerted via emails but we can also see it visually. It does what it says it's going to do. We find this feature very helpful. The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one link. You can go into a particular part of the topology map, scroll in, and see exactly which module it is. All the information is provided. This feature really helps. You can see the correlation between that link and what failed. This feature is very helpful. The interface is fairly intuitive. Some of our users used SolarWinds and Nagios, and WhatsUp is easy in comparison. Once you get set up, the look, feel, and configuration are good. Our network architect had never used it before but he was able to create the Visio and map. It was very simple. He has no problems with it.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The out of the box reports and workflows are pretty good and they meet our requirements well."

"We've had great feedback from our customers about SevOne support. They're willing to set up a remote session upon request. You have to go through three tiers of support with most vendors, and they ask a lot of screening questions before they will do a remote session. You need to spend a lot of time before an engineer will host a remote session to look at your problematic system."

"Scalability. I have never had to worry about how to handle really big environments."

"The most valuable feature as of late has been the API integration with ServiceNow."

"We have benefited mainly from the use of the dashboard interface. It makes the network visually interesting for other people who are not in the network. A lot of people are not network techies who understand streams in the network. Based on location, we have streams coming in and out. They can see visually when there is some problem. They don't need to understand all the network technology behind it to be able to understand if everything is working well or if there is a problem."

"SevOne’s data collection functionality is very good. From a collection point of view, we pull SNMP data, which is simple. It is easy to manipulate the pull in the estate. It is really simple compared to some of the other products that we have used. However, for deferred data, i.e., things that we import or don't pull directly, we tend to have a preplanned integration. So, its Universal Collector is really useful."

"I like SevOne's network flow reporting."

"We find that the reporting is particularly valuable in terms of not only communicating with our peer teams but also with the executives."

More IBM SevOne Network Performance Management (NPM) pros

"The interface in the last few years it has been a lot greater, they are much more user-friendly. I like the interface."

"The user interface is good enough."

"The tool's most valuable feature is the visibility it offers of everything in the network and infrastructure."

"I use it on premises to monitor my network database. We monitor the link up/down and use the SNMP traps as well."

"The most important features of WhatsUp Gold are the server health and uptime it provides. Additionally, WhatsUp Gold is a Windows-based solution which is a benefit."

"The product is reasonably priced."

"We no longer have to manually search for problems because we are alerted when something in the network goes down."

"The most valuable features are network bandwidth monitoring and monitoring device health."

More WhatsUp Gold pros

Cons

"I would like to see live maps as an added feature. Also, build modules on AI and EML to provide better data insights that would proactively tell us what we should be looking after."

"Would benefit with the addition of AI modules for proactive data insights."

"We need to be thinking about streaming telemetry protocols. They already have the port for enhanced visualization, which they already have through Data Insight."

"The GUI: both the dashboard/user view and the admin tool."

"Their virtualization solution is not compatible with our Kubernetes environment, which is one of the reasons we are ending our relationship with them."

"Some similar solutions offer end-to-end visibility."

"There are some tweaks and enhancements that I've already requested. One is to be able to make changes per device rather than as a global setting. That has to do with naming. It's minor."

"We previously have had discussions on some reporting enhancements. So, we raised a feature request, which was delivered from SevOne."

More IBM SevOne Network Performance Management (NPM) cons

"I might like to see a better interface in the future."

"I would like to see them do an enhancement to the application monitoring. A lot of other products do better application monitoring so they should do some improvements to the application monitoring."

"Improvements are needed in integration, especially for WhatsApp call and messages."

"The pricing for this solution has gone up quite recently, which has led some of our customers to buy an alternative product."

"Users want SMS available via Whatsapp Gold. They don't want to go through third party SMS servers. The solution should work to make this possible."

"The new release cadence needs to be improved. It takes a while for them to add new features and functionality. There should be a quicker turnaround with new versions."

"The technical support does not bother to respond."

"We can never achieve or get a good picture of the network topology."

More WhatsUp Gold cons

Pricing and Cost Advice

"Although I don't have exact details in terms of cost, my experience has been that SevOne is willing to make a deal with the customer."

"Prices per license are not huge, but they exist."

"Many tools price things based on the number of KPIs that you're collecting around a device. In many cases, there could be hundreds of metrics that you need to collect. SevOne provides device-level pricing. That gives us the flexibility to turn on, and expand on, the metrics that we're collecting around those devices, without taking a financial hit."

"Have a bank of licenses, because it is about the number of objects (RAM, ports, CPU, etc.)."

"The pricing has not evolved with the market, which is one of the reasons we are moving to a new product."

"A blocking point is the high upfront cost because it is challenging to get it accepted and the purchase approved."

"Choose a SevOne partner who can provide SevOne as a service and can deliver professional services and maintenance."

"There are cheaper solutions available."

More IBM SevOne Network Performance Management (NPM) pricing and cost advice

"Pricing is reasonable compared to other products."

"The choice of version depends on the number of points, or devices, that you want to monitor, and this makes the product expensive."

"There are some subscription charges that are quite heavy. I need to pay for support every year and these charges can be quite expensive. Aside from the initial cost for the tool, you need to pay additionally for support."

"The pricing can be on the expensive side when considering competing products."

"There is a license needed to use WhatsUp Gold."

"The most valuable feature is the cost compared to other solutions."

"This is a well priced solution."

"The tool's price is reasonable. WhatsUp Gold is cheaper than SolarWinds."

More WhatsUp Gold pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

16%

Manufacturing Company

15%

Computer Software Company

14%

Legal Firm

Computer Software Company

12%

Financial Services Firm

11%

Government

10%

Manufacturing Company

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What needs improvement with SevOne Network Data Platform?

There is room for improvement in the integration with different vendors and the reporting capabilities. It would be beneficial to have out-of-the-box integration with third-party vendors and improv...

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What is your primary use case for SevOne Network Data Platform?

The primary use case of IBM SevOne Network Performance Management (NPM) ( /products/ibm-sevone-network-performance-management-npm-reviews ) is network monitoring. It helps to maintain the infrastru...

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What advice do you have for others considering SevOne Network Data Platform?

To compete with custom-built tools, IBM SevOne Network Performance Management (NPM) should accommodate the desired features and be timely in the delivery of feature updates. I would rate the overal...

See all answers

What do you like most about WhatsUp Gold?

The interactive mapping interface for scrolling, zooming, and drilling down on an element to learn about a network issue is good. When we see a network there will sometimes be a spot that has one l...

See all answers

What is your experience regarding pricing and costs for WhatsUp Gold?

Clients find the licensing calculator confusing, but we simplify this for them by collecting relevant information first. The licensing is based on devices, providing better cost-effectiveness than ...

See all answers

What needs improvement with WhatsUp Gold?

Improvements are needed in integration, especially for WhatsApp call and messages. Our region heavily uses WhatsApp Messenger for communication, and integration with this platform would be benefici...

See all answers

Comparisons

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SolarWinds Network Device Monitor vs IBM SevOne Network Performance Management (NPM)

Compared 8% of the time

Splunk Enterprise Security vs IBM SevOne Network Performance Management (NPM)

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Grafana vs WhatsUp Gold

Compared 13% of the time

PRTG Network Monitor vs WhatsUp Gold

Compared 10% of the time

SolarWinds NPM vs WhatsUp Gold

Compared 9% of the time

Zabbix vs WhatsUp Gold

Compared 8% of the time

ManageEngine OpManager vs WhatsUp Gold

Compared 6% of the time

More WhatsUp Gold Competitors

Product Reports

Buyer's Guide

IBM SevOne Network Performance Management (NPM)

June 2025

IBM SevOne Network Performance Management (NPM) report

Download IBM SevOne Network Performance Management (NPM) product report

Buyer's Guide

WhatsUp Gold

May 2025

Download WhatsUp Gold product report

Also Known As

SevOne

No data available

Overview

The IBM® SevOne Network Performance Management (IBM SevOne NPM) solution helps you spot, address, and prevent network performance issues early with machine learning-powered analytics from a single source. Boost network performance and improve your user application experience by proactively monitoring your multivendor end-to-end network across enterprise, communication, and managed service provider networks.

Transform raw network performance data into intelligent and actionable insights. The IBM SevOne NPM solution goes beyond detection, combining industry-leading expertise and advanced technology to help your IT team plan and optimize your network and act on what matters: improving network performance to provide an exceptional customer experience.

For further information, please visit www.ibm.com/cloud/sevo...

IBM

Explore and manage your entire network infrastructure effortlessly with WhatsUp Gold's robust layer 2/3 discovery, creating a detailed interactive map from the edge to the cloud. Monitor devices, wireless controllers, servers, virtual machines, applications, and traffic flows across various environments. Real-time alerts ensure optimal performance, allowing you to meet or exceed SLAs. The platform offers customizable maps, dashboards, and alerts for easy network management. Quickly resolve issues with intuitive workflows, reducing Mean Time to Resolution (MTTR). WhatsUp Gold's integrated log management provides easy visibility and control of device log data, allowing monitoring, filtering, searching, and alerting on syslogs or Windows logs. Archive logs to comply with regulatory requirements and preserve historical data, all through a user-friendly interface. Streamline network monitoring and issue resolution with WhatsUp Gold, making network management efficient and hassle-free.

Progress Software

Sample Customers

ATOS, Devereux, Spark New Zealand, Access4, Rogers Communication, Lumen (formerly known as CenturyLink)

Artoni Trasporti, Austin Independent School District, Banca Marche, Burke County North Carolina, Cambridge University School of Clinical Medicine, Clayco, Community Integrated Care, Desca, Deutsche Bergbau, Flexi-Van, Gropper, Hamleys, Hammonds Furniture, Knowledge IT, Idras S.P.A., Sibeg, Swann Engineering, Trivium Lindenhof

Buyer's Guide

IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

May 2025

Free Report: IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold

Find out what your peers are saying about IBM SevOne Network Performance Management (NPM) vs. WhatsUp Gold and other solutions. Updated: May 2025.

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