IBM Security QRadar and Trellix ESM both operate in the security monitoring and threat detection category. IBM Security QRadar seems to have the upper hand due to its comprehensive feature set, despite its higher pricing compared to Trellix ESM.
Features: IBM Security QRadar is known for its rich feature set, aiding in extracting information from raw logs and offering scalability with minimal need for specialized skills. Its security monitoring platform supports threat detection and compliance monitoring. Trellix ESM is recognized for its intuitive log monitoring and robust dashboard views, providing network visibility, although lacking some advanced app-based flexibility.
Room for Improvement: IBM Security QRadar needs improvements in incident management, including more alert restrictions and enhanced analytics. It also faces challenges with multiple Java versions and virtual environment complexities. Trellix ESM requires enhanced parser support and AI features to decrease false positives. Both solutions have integration challenges and difficulties in log management and alert customization.
Ease of Deployment and Customer Service: IBM Security QRadar offers multiple deployment models, including on-premises and hybrid cloud. It generally gets positive reviews for customer service, despite sometimes delayed technical support. Trellix ESM also offers various deployment models and is easier to set up with user-friendly interfaces, though support responsiveness and resolution speed can be improved.
Pricing and ROI: IBM Security QRadar is priced higher, with complex licensing based on events per second and specific hardware needs. Despite this, it is often seen as offering good ROI. Trellix ESM is considered less expensive, providing value particularly for enterprises without the need for extensive customizability beyond basic security functionalities.
With SOAR, the workflow takes one minute or less to complete the analysis.
Investing this amount was very much worth it for my organization.
Support needs to understand the issue first, then escalate it to the engineering team.
The support is really good; for instance, if a critical ticket is submitted, you will get paged right away as it gets logged, and their analyst will look into it, letting you know as soon as possible so you can work on it.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
It's rare for me to need them unless it's an issue with licensing, and they are the best in that regard.
I would rate support for Trellix ESM 10 out of 10 because if we connect with the support in the UK, we get excellent support.
For EPS license, if you increase or exceed the EPS license, you cannot receive events.
Scalability is quite easier with Trellix ESM, because all we need to do is add more receivers to it, so it can go to any point.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
IBM Security QRadar does not support Canvas, so we had to create custom scripts and workarounds to pull logs from Canvas.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
This would help identify critical or high-priority alarms in QRadar.
If there is any device which is not covered, there should not be any additional charges for writing the custom parsers on that.
Splunk is more expensive than IBM Security QRadar.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
I would assess IBM Security QRadar's AI and machine learning capabilities as very helpful for threat detection and response.
We have FortiSOAR and IBM Resilient for IBM Security QRadar orchestration.
The weakest point is it doesn't cover almost all the devices, so the customer has to be more dependent on the parsers to be written by the Professional Services team.
| Product | Market Share (%) |
|---|---|
| IBM Security QRadar | 7.2% |
| Trellix ESM | 1.1% |
| Other | 91.7% |
| Company Size | Count |
|---|---|
| Small Business | 88 |
| Midsize Enterprise | 36 |
| Large Enterprise | 102 |
| Company Size | Count |
|---|---|
| Small Business | 15 |
| Midsize Enterprise | 6 |
| Large Enterprise | 24 |
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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