IBM FileNet vs OpenText Documentum Content Management vs Oracle Content Management comparison

IBM and OpenText are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while OpenText is ranked #2 with an average rating of 7.6. IBM holds a 9.1% mindshare in ECM, compared to OpenText’s 11.4% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,604 Views
3,316 Comparison Views

91% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,809 Views
3,314 Comparison Views

83% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

882 Views
750 Comparison Views

100% willing to recommend

IBM FileNet

OpenText Documentum Content...

Oracle Content Management

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between IBM FileNet, OpenText Documentum Content Management, and Oracle Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: August 2025).

Buyer's Guide

Enterprise Content Management

August 2025

Download the complete report

Helped 865,140 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.1%, down from 10.2% compared to the previous year. The mindshare of OpenText Documentum Content Management is 11.4%, up from 10.8% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

Read full review

Salih çakır

Team Lead at a financial services firm with 10,001+ employees

User-friendly content management but needs more customizations

We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

Read full review

Erick Kathurima

CIO at Clarinox Technologies

Improves efficiency and offers reliability along with good flexibility

I have used Oracle in different places, especially in the IT industry, for several years since 2009. I have been in the IT industry for a long period of time. I have had a chance to interact with many systems, and I have been in touch with several programming languages, including the ones in Oracle. As a developer, I use Oracle Content Management as an enterprise tool to enable development. The solution's integration capabilities are doing very well because I work with many of them, and its APIs are flexible, good, and secure. I rate the tool an eight out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I have found that it scales well."

"The most useful feature is its persistent storage. Also, the full-text search and attribute searching are valuable."

"I would highly recommend it to those seeking a robust enterprise content management solution."

"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."

"One of the most valuable features is FileNet's ability to capture things from the stack, from e-mail, to scanning of Excel and Word. FileNet can also convert many types of files to PDFs very easily."

"The key feature for us is that it keeps our content store small. That helps our DBAs when they have to do the backups of our audit system, or of the content store."

"It provides good stability and scalability for huge enterprises as well."

"The main features we find impactful are the workflow and document management along with FileNet file stores."

More IBM FileNet pros

"The tool's most valuable feature is ACL, which helps to control the user groups that access the documents."

"It has the ability to categorize and search."

"OpenText Documentum is a robust choice for enterprise-level document management."

"We like Documentum for its capacity and reliability."

"I am satisfied with OpenText Documentum so far; it has great integration capabilities."

"It stands out for its impressive records management capabilities and the ability to handle an extensive volume of documents, even reaching into the billions."

"The most valuable feature is that it's a central repository for everything, whether it's videos, documents, Excel sheets, etc."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

More OpenText Documentum Content Management pros

"The product's initial setup phase was easy."

"The reliability of the system is significant, creating a lot of trust among our customers."

"It's a comprehensive solution for managing documents within our organization's management framework."

Cons

"I would like to see expanded search features, like content search."

"The FileNet API seems like it is very difficult and not transparent."

"It would be nice if they could make it like containers are working in Kubernetes to auto-scale based on demand."

"We would like to see, in FileNet, the ability to manage video and audio."

"Developers like us have an upgraded interface. That interface does not work in the process that we have today. It hangs and is not user-friendly."

"To start with there are too many add-ons, which makes it hard for us. If they simplified the add-ons and plugins to be added to our existing systems, it would definitely help us in the future."

"I think it's to the point where there are probably too many features. Every software, as it matures and graduates, grows the list of features. What many of our customers express is that it's just too complicated. They're using maybe five or ten percent of the features but they're having to pay for 100 percent. There is room for improvement in terms of simplifying it."

"The basic and fundamental point about FileNet is that the interface is very bad. It's just not appealing so people are reluctant to use it."

More IBM FileNet cons

"It's difficult to manage and customize Documentum."

"In BPM could be better. Its GUI needs the ability to build more rules. This is a crucial feature. For example, OpenText has some products that allow you to control your checks, invoices, and so on. They have exciting approaches to converting pictures to text, but the tool for business process management isn't easy to use. The GIU is not so good."

"The licensing model should be changed."

"The BPM side should be improved."

"It needs a better UI and it should also be cloud-ready. The UI has not changed in years."

"The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is located."

"I would like to see performance improvements, especially regarding slow response times."

"OpenText Documentum needs to improve its support."

More OpenText Documentum Content Management cons

"The only issue my company has with the tool is the licensing part, which is expensive."

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."

"Oracle Content Management poses complexities in initial implementation and configuration."

Pricing and Cost Advice

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"The licensing cost of FileNet is comparable."

"FileNet is quite expensive, although Documentum is expensive too."

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"The cost is about $40,000, plus yearly maintenance."

"Licensing costs depend on the size of the storage."

More IBM FileNet pricing and cost advice

"OpenText Documentum's pricing is good."

"The product is expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It is quite an expensive product."

"The price is considered affordable now."

"The tool's licensing part is expensive."

See which vendors are best for you

Use our free recommendation engine to learn which Enterprise Content Management solutions are best for your needs.

See recommendations

865,140 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

10%

Government

10%

Insurance Company

Financial Services Firm

18%

Government

13%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

13%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

See all answers

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...

See all answers

What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environ...

See all answers

What is your primary use case for Oracle Content Management?

I use Oracle Content Management for multiple projects, applications, and vendors.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 14% of the time

Alfresco vs IBM FileNet

Compared 9% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

OpenText Content Manager vs IBM FileNet

Compared 6% of the time

More IBM FileNet Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

Alfresco vs OpenText Documentum Content Management

Compared 13% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 13% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

OpenText Content Manager vs OpenText Documentum Content Management

Compared 6% of the time

More OpenText Documentum Content Management Competitors

SharePoint vs Oracle Content Management

Compared 25% of the time

Oracle WebCenter vs Oracle Content Management

Compared 17% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 17% of the time

Alfresco vs Oracle Content Management

Compared 10% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

IBM FileNet

August 2025

Download IBM FileNet product report

Buyer's Guide

OpenText Documentum Content Management

August 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Buyer's Guide

Enterprise Content Management

August 2025

Download Oracle Content Management product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Enterprise Content Management

August 2025

Download Free Report

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: August 2025.

DOWNLOAD NOW

865,140 professionals have used our research since 2012.