IBM FileNet vs OpenText Documentum Content Management vs Oracle Content Management comparison

IBM and OpenText are both solutions in the Enterprise Content Management category. IBM is ranked #4 with an average rating of 8.0, while OpenText is ranked #2 with an average rating of 7.6. IBM holds a 9.1% mindshare in ECM, compared to OpenText’s 11.4% mindshare. Additionally, 91% of IBM users are willing to recommend the solution, compared to 83% of OpenText users who would recommend it.

IBM FileNet

Read 102 IBM FileNet reviews

3,604 Views
3,316 Comparison Views

91% willing to recommend

OpenText Documentum Content...

Read 32 OpenText Documentum Content Management reviews

3,809 Views
3,314 Comparison Views

83% willing to recommend

Oracle Content Management

Read 4 Oracle Content Management reviews

882 Views
750 Comparison Views

100% willing to recommend

IBM FileNet

OpenText Documentum Content...

Oracle Content Management

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Executive Summary

We performed a comparison between IBM FileNet, OpenText Documentum Content Management, and Oracle Content Management based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management.

To learn more, read our detailed Enterprise Content Management Report (Updated: August 2025).

Buyer's Guide

Enterprise Content Management

August 2025

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Helped 865,164 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of August 2025, in the Enterprise Content Management category, the mindshare of IBM FileNet is 9.1%, down from 10.2% compared to the previous year. The mindshare of OpenText Documentum Content Management is 11.4%, up from 10.8% compared to the previous year. The mindshare of Oracle Content Management is 2.5%, down from 2.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Enterprise Content Management

Featured Reviews

Emad Rizki

System integrator at Indépendant

Facilitates seamless integration for large enterprises with strong deployment capabilities

FileNet was scalable and could be implemented into big multinational organizations. However, it has become very expensive recently. Compared to low-code solutions such as Appian and outsystems, FileNet has gaps, mainly because it requires coding, which is not preferred by clients due to pricing concerns in Pakistan. We transitioned clients to cloud solutions, although FileNet has been strongly integrated with on-prem deployments.

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Salih çakır

Team Lead at a financial services firm with 10,001+ employees

User-friendly content management but needs more customizations

We use OpenText Documentum for managing the command life cycle and for content management Documentum helps by saving time during daily operations. The product is user-friendly. The BPM side should be improved. It would be beneficial to have more ability to customize features for specific use…

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Erick Kathurima

CIO at Clarinox Technologies

Improves efficiency and offers reliability along with good flexibility

I have used Oracle in different places, especially in the IT industry, for several years since 2009. I have been in the IT industry for a long period of time. I have had a chance to interact with many systems, and I have been in touch with several programming languages, including the ones in Oracle. As a developer, I use Oracle Content Management as an enterprise tool to enable development. The solution's integration capabilities are doing very well because I work with many of them, and its APIs are flexible, good, and secure. I rate the tool an eight out of ten.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I would say the workflow is pretty good. Also, the flexibility of being able to create custom objects with a lot of domain-specific attributes that we follow."

"[The most valuable features are] scalability and ease of use. These features are important because the customer where we have deployed it has millions of documents... And over the last five years, the volume of the documents has been increasing. It's handling all of them and without any errors."

"We probably would not have seen adoption so strongly without it."

"The standout feature for us is undoubtedly the Google-like search functionality, which allows us to search for documents within the system effortlessly. Instead of just querying the document database, this feature retrieves all relevant documents, akin to searching on the internet. It is very easy to use."

"We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."

"The key way that this product has improved the way that that our business functions is by its stability. Its ability to remain up despite other pressures, its consistency, and lack of downtime are really the greatest things that it brings."

"IBM FileNet supports our document management and compliance processes."

"The product is robust and can process a lot of documents for enterprise content management."

More IBM FileNet pros

"The product is tamper-proof and enables us to return to the document source, which is helpful in legal issues."

"Documentum is a highly scalable document management solution because it's built on a solid platform."

"The most valuable feature is the management."

"The most impactful thing is the size, which is almost 25 TB."

"The most valuable features of this solution are the security, storage, and document search capability."

"The most valuable feature of OpenText Documentum is the versioning."

"OpenText Documentum is a robust choice for enterprise-level document management."

"It provides possibilities for us to save documents and supporting the business process while doing so."

More OpenText Documentum Content Management pros

"The product's initial setup phase was easy."

"It's a comprehensive solution for managing documents within our organization's management framework."

"The reliability of the system is significant, creating a lot of trust among our customers."

Cons

"It is stable as long as you create the right environment. We have had issues at times, but just because of configuration issues."

"The product is expensive."

"In terms of functionality, what customers might be looking for is a little more in terms of native-records retention. Records Management is an add-on product. If there were just a little more of that built into the core functionality, that would be helpful."

"It needs better collaboration between the IBM teams on the FileNet and CCM sides."

"IBM does not do very good marketing for FileNet."

"We brought DocuSign into our company's solution three years before. At that time there was no direct integration. We would like to pull documents out from FileNet, push them to DocuSign and, when done, retrieve them and store them back in FileNet. We wrote our own custom solution for that. It would be nice if there was some tool we could have used to do that."

"There are only a few products large enterprises can choose from, and it doesn't really matter which one as it often depends on the consultants and the team implementing the solution."

"Currently, our primary ERP system is SAP S/4HANA. Despite this, we have encountered difficulties integrating the solution with it, which remains an unresolved challenge for our team."

More IBM FileNet cons

"It should provide more tools to help clients upgrade solutions based on Webtop."

"I would like to see performance improvements, especially regarding slow response times."

"The biggest issue for us is the price of the product."

"The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed. It could be due to our S3 bucket or something else. Nevertheless, this is a significant challenge we're facing."

"Documentum is a very robust system. Everything can be improved, but at this time, I do not have anything in particular. If anything, they can put our software in their standard."

"We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular."

"One area for improvement in OpenText Documentum is its handling of outdated documents, especially technical ones."

"OpenText Documentum is moving to the cloud, and I am concerned about the security aspect of it."

More OpenText Documentum Content Management cons

"Oracle Content Management poses complexities in initial implementation and configuration."

"On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environments."

"The only issue my company has with the tool is the licensing part, which is expensive."

Pricing and Cost Advice

"The biggest issue is the cost of the FileNet, because the license cost is very high. If a customer doesn't have good technical guides that are aware of the license calculation, they will pay too much. FileNet's license calculation depends on the processor and number of users. So my advice to a new customer is to be very careful with your calculations before purchasing FileNet."

"When it comes to pricing, IBM needs to make an effort to improve the cost. That's the main issue regarding use of FinalNet in Columbia."

"Talking about the cost is difficult because IBM has offers that combine different products, and each of these offers has different types of licensing. IBM also has a policy that the actual price for a given customer may be very different from the stated book price. It's hard to say whether it's expensive or not."

"For the medium scale or large scale, I would recommend FileNet. FileNet is free of licensing expenses, thus good for the money. It is not expensive, but worth for the money, especially for medium scale and large scale industries."

"FileNet is quite expensive, although Documentum is expensive too."

"1. It will be more expensive than estimated to setup. 2. You will need to double the staff while you are running the old system and installing the new system. 3. Depending on the number of documents to be migrated, make sure you understand the potentially massive amount of time and effort required to migrate the existing content to the new platform."

"For small scale industries, they allow different options. They can do open source. It is the complexity of the data security that they should think about before they choose."

"The solution saves time and money. It helps us to be able to accomplish the goals of our business, as opposed to being tangled in the weeds of what we could do."

More IBM FileNet pricing and cost advice

"OpenText Documentum has announced a new licensing model, which could be more expensive."

"It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."

"The price is considered affordable now."

"The product is expensive."

"It is quite an expensive product."

"OpenText Documentum's pricing is good."

"The tool's licensing part is expensive."

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Top Industries

By visitors reading reviews

Financial Services Firm

21%

Computer Software Company

10%

Government

10%

Insurance Company

Financial Services Firm

18%

Government

13%

Computer Software Company

11%

Manufacturing Company

Financial Services Firm

13%

Manufacturing Company

13%

Government

11%

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about IBM FileNet?

The product is robust and can process a lot of documents for enterprise content management.

See all answers

What is your experience regarding pricing and costs for IBM FileNet?

From the company's perspective, the licensing cost for IBM FileNet is still affordable. Though the license cost is so...

See all answers

What needs improvement with IBM FileNet?

The API provided by IBM FileNet is a very out-of-date implementation. From the beginning, we cannot use a REST API; w...

See all answers

What is your experience regarding pricing and costs for Documentum?

It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of gr...

See all answers

What do you like most about OpenText Documentum?

The most valuable feature of Documentum for our content management needs is its ability to segregate access based on ...

See all answers

What needs improvement with OpenText Documentum?

The interface of OpenText Documentum could be more intuitive; sometimes it is hard to find where the information is l...

See all answers

What do you like most about Oracle Content Management?

It's a comprehensive solution for managing documents within our organization's management framework.

See all answers

What needs improvement with Oracle Content Management?

On the ITM side, there are conflicts, particularly on the convergence side, where it does not support cluster environ...

See all answers

What is your primary use case for Oracle Content Management?

I use Oracle Content Management for multiple projects, applications, and vendors.

See all answers

Comparisons

SharePoint vs IBM FileNet

Compared 17% of the time

OpenText Content Management vs IBM FileNet

Compared 15% of the time

Alfresco vs IBM FileNet

Compared 9% of the time

Hyland OnBase vs IBM FileNet

Compared 8% of the time

OpenText Content Manager vs IBM FileNet

Compared 6% of the time

More IBM FileNet Competitors

SharePoint vs OpenText Documentum Content Management

Compared 21% of the time

Alfresco vs OpenText Documentum Content Management

Compared 13% of the time

OpenText Content Management vs OpenText Documentum Content Management

Compared 13% of the time

Hyland OnBase vs OpenText Documentum Content Management

Compared 9% of the time

OpenText Content Manager vs OpenText Documentum Content Management

Compared 6% of the time

More OpenText Documentum Content Management Competitors

SharePoint vs Oracle Content Management

Compared 25% of the time

Oracle WebCenter vs Oracle Content Management

Compared 17% of the time

Adobe Experience Manager vs Oracle Content Management

Compared 17% of the time

Alfresco vs Oracle Content Management

Compared 10% of the time

More Oracle Content Management Competitors

Product Reports

Buyer's Guide

IBM FileNet

August 2025

Download IBM FileNet product report

Buyer's Guide

OpenText Documentum Content Management

August 2025

OpenText Documentum Content Management report

Download OpenText Documentum Content Management product report

Buyer's Guide

Enterprise Content Management

August 2025

Download Oracle Content Management product report

Also Known As

No data available

Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform

Oracle Document and Process Cloud, Oracle Content and Experience Cloud

Overview

IBM FileNet is a leading IBM enterprise content management product family. IBM FileNet is one of the ECM solutions that can change the way a company does business by enabling users to capture, activate, socialize, analyze, and govern content throughout its lifecycle.

There are many IBM FileNet products available, all of which are integrated and based on the FileNet P8 Platform.

IBM

OpenText Documentum Content Management provides centralized document management with strong security, advanced metadata management, and seamless integration with systems like SAP and Salesforce, aiding businesses in overseeing content effectively.

OpenText Documentum Content Management is known for its strong integration capabilities, especially with systems such as SAP, Salesforce, and Oracle E-Business Suite, facilitating effective document management. Its strengths include advanced security features, comprehensive metadata management, and robust support for lifecycle and workflow management. The platform's scalability and business process automation capabilities support industries with large volumes of content. It is adaptable for various sectors, including healthcare, banking, insurance, and government, providing document storage, sharing, and collaboration functionalities. While the intuitive automation engine enhances workflows, users have noted that improvements are needed in UI design, performance, and integration with additional systems. Concerns about cloud transition security, high costs, outdated workflows, and complex metadata management indicate areas for development. Supports are sought for AI integrations, improved cloud functionality, and efficient documentation.

What are the key features of OpenText Documentum Content Management?

Security: Robust security features ensure content protection.
Metadata Management: Advanced handling of metadata enhances organization.
Integration: Seamless connectivity with systems like SAP and Salesforce.
Lifecycle Management: Comprehensive support for document lifecycles.
Automation Engine: Streamlined workflows through intuitive automation.

What benefits or ROI can users expect?

Improved Efficiency: Centralized management reduces redundancies.
Regulatory Compliance: Helps meet industry standards easily.
Scalability: Accommodates growing content volumes effortlessly.
Enhanced Collaboration: Facilitates document sharing and teamwork.
Secure Cloud Transition: Maintains security while adopting cloud services.

Industries such as healthcare, banking, and government use OpenText Documentum Content Management for document-centric processes, ensuring regulatory compliance and facilitating collaboration. With Captiva enhancing OCR and batch scanning, it is crucial for managing high-quality documentation and compliance efforts across sectors.

OpenText

Oracle Content and Experience Cloud is a cloud-based content hub to drive omni-channel content management and accelerate experience delivery.

Oracle

Sample Customers

Suncorp Group Limited, St. Vincent Health, Citigroup, SRCSD, and UK Dept for Work and Pensions.

Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin

TekStream Solutions LLC, NetCompany, AFG, Pride Mobility, TEAM Informatics Pty Ltd., Sutton Tools, Mythics, Inc., DVLA

Buyer's Guide

Enterprise Content Management

August 2025

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