We performed a comparison between IBM FileNet and Microsoft OneDrive based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, OpenText, Box and others in Enterprise Content Management."We use IBM Datacap's capabilities to capture data and then we use FileNet's capabilities for filing, to create an archive of documents... We [also] use FileNet's ability to expose information via APIs and interoperate with other systems."
"It improves the time when providing customer service to our constituents."
"The most valuable features are the interconnectivity and the collaboration. No longer do I have to wonder what system I need to go to for the data I need. I know it's in FileNet."
"The most valuable features of FileNet are its comprehensive ability to store content, to get insights from the content, and to use that content for making decisions routed through workflow."
"The most valuable feature is access control."
"The document collaboration is very good. There is something called Pink Note where departments can collaborate within the document. It has a built-in viewer to see any type of document."
"One of our clients, a customer of IBM, rolled out and replaced their existing ECM system with FileNet. Their productivity has increased pretty dramatically."
"Centralized our business documents."
"The backup capability is one feature I love about OneDrive. I also like how it syncs when you're working offline. Everything is updated once you connect again."
"They have support for integration with a lot of tools."
"It's pretty easy to learn. Once someone taught me, I was able to navigate it quite easily."
"It is free if you use Microsoft Office 365."
"It was extremely easy to setup."
"The feature that I have found the most valuable is that Microsoft OneDrive works with any Enterprise Cloud Solutions Office app. You can edit a document on the cloud, share documents with your colleagues, and monitor changes. You can access your work almost anywhere. You can also sync Microsoft OneDrive with your workstation so that whatever you are working on gets automatically backed up to the cloud at regular intervals. So even if your system crashes, you still have a copy of your documents in the cloud, which I found very useful."
"Scalability is good just because it is a cloud-based product."
"We use Microsoft OneDrive for file sharing without the need for additional hardware (such as flash drives or external hard drives)."
"I would say the installation process can be very complicated, and you need to to have an experience resource."
"It could be simpler to use, considering multiple use cases."
"I would rate the technical support as medium. I do not like the login process. It is not great."
"I think some of the technical pieces, when implementing it ourselves, were something of a roadblock until we discovered the Concierge. Those are some things they have to work on."
"For end-users there is a lack of administrative features. The interface of basic FileNet is not very good."
"There is room for improvement in the file management. It's very complex."
"IBM doesn't offer new technologies every year, they offer new technologies after five years, for each release of the product."
"IBM has a lot of documentation but the kind of information in a lot of the documents can be confusing to our clients. It would be easier if they used video tutorials. Right now, the information is too hard to understand, and there is a lot of it. If they used videos I think FinalNet would be easy to use for an end-user."
"An increase in the capacity of storage in the free version would be nice."
"The website could be improved. Sometimes I try to login and the website has issues, I can't retrieve my documents."
"The initial setup is not easy."
"The security is not as flexible as it is with Dropbox, which means that we can't share our OneDrive files."
"If I want to pick out certain criteria of pictures, Google enables me to do that whereas OneDrive is a bit sort of flaky."
"Support has not been the same since the beginning of COVID lockdowns."
"Recent functionality changes have actually made the product more confusing to use."
"The user interface could be a little more intuitive."
IBM FileNet is ranked 6th in Enterprise Content Management with 94 reviews while Microsoft OneDrive is ranked 4th in Content Collaboration Platforms with 19 reviews. IBM FileNet is rated 8.2, while Microsoft OneDrive is rated 8.2. The top reviewer of IBM FileNet writes "A document management system that helps in document digitalization and workflow management". On the other hand, the top reviewer of Microsoft OneDrive writes "A transparent and self-explanatory storage system for data and files". IBM FileNet is most compared with SharePoint, OpenText Documentum, OpenText Extended ECM, IBM ECM and M-Files, whereas Microsoft OneDrive is most compared with SharePoint, Dropbox, Box, Atlassian Confluence and Oracle Content Management.
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