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LiveChat vs Slaask vs iAdvize comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Mindshare comparison

As of April 2026, in the Live Chat category, the mindshare of iAdvize is 3.7%, down from 4.4% compared to the previous year. The mindshare of LiveChat is 13.1%, down from 18.4% compared to the previous year. The mindshare of Slaask is 2.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Live Chat Mindshare Distribution
ProductMindshare (%)
LiveChat13.1%
iAdvize3.7%
Slaask2.9%
Other80.3%
Live Chat
 

Featured Reviews

Use iAdvize?
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CM
CEO at a logistics company with 1-10 employees
Allows us to save automated answers to the most popular customer queries
In the past, we used help desk programs which did not do much to increase our sales funnel. All that changed with LiveChat. We are able to create a knowledge base, create tickets, and allow agents to collaborate on creating tickets, thereby improving the correspondence time and the quality of feedback that we provide to customers.
Use Slaask?
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886,906 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Construction Company
16%
Manufacturing Company
14%
Media Company
8%
Performing Arts
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise1
No data available
 

Also Known As

No data available
chat.io
No data available
 

Overview

 

Sample Customers

Disney, Air France, Vente-Privée, TUI, New Look, House of Fraser, Toshiba, Decathlon, Total, BMW, Maty, The Kooples
Our product is used by over 29,000 companies in 140 countries worldwide. List of our customers includes brands such as: ASUS, Samsung, ING, Roku, LG Electronics, Better Business Bureau, Kaspersky Lab, Daimler, Air Asia, Tele2, Adobe, Orange, Zalora, HarveyNorman, Bombardier and many more.
Harvard Medical School. Ecole Polytechnique, Sigfox, UN
Find out what your peers are saying about NICE, Text, 3CX and others in Live Chat. Updated: April 2026.
886,906 professionals have used our research since 2012.