Hyland OnBase vs QualiWare X comparison

Hyland and QualiWare are both solutions in the Business Process Management (BPM) category. Hyland is ranked #15 with an average rating of 7.6, while QualiWare is ranked #46. Hyland holds a 1.4% mindshare in BPM, compared to QualiWare’s 0.7% mindshare. Additionally, 100% of Hyland users are willing to recommend the solution, compared to 75% of QualiWare users who would recommend it.

Hyland OnBase

Read 13 Hyland OnBase reviews

4,371 Views
1,005 Comparison Views

100% willing to recommend

QualiWare X

Read 3 QualiWare X reviews

827 Views
438 Comparison Views

75% willing to recommend

Hyland OnBase

QualiWare X

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 18, 2024

QualiWare X and Hyland OnBase compete in the enterprise management and content services category. Hyland OnBase appears to have an upper hand with its comprehensive feature set that justifies its investment for many users.

Features: QualiWare X delivers distinct modeling and integration capabilities, facilitating robust process optimization and strategic alignment. Hyland OnBase is recognized for its extensive document management and automation features, along with its standout advanced workflow automation capability, which is crucial for organizations aiming to streamline operations effectively.

Ease of Deployment and Customer Service: QualiWare X offers a flexible deployment model and tailored service approach appreciated by efficiency-focused organizations. Hyland OnBase provides a structured deployment process complemented by comprehensive support services. Its extensive documentation and support network ensure a smoother transition for new users.

Pricing and ROI: QualiWare X is a cost-effective solution with a transparent pricing structure promising quicker ROI through strategic alignment. Hyland OnBase requires a larger initial investment but offers long-term value through broad functionality and robust automation, outweighing its higher cost over time for many users.

To learn more, read our detailed Hyland OnBase vs. QualiWare X Report (Updated: December 2025).

Buyer's Guide

Hyland OnBase vs. QualiWare X

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Hyland OnBase

Ranking in Business Process Management (BPM)

15th

Average Rating

7.8

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Enterprise Content Management (6th), Low-Code Development Platforms (12th)

QualiWare X

Ranking in Business Process Management (BPM)

46th

Average Rating

7.6

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Enterprise Architecture Management (21st)

Mindshare comparison

As of January 2026, in the Business Process Management (BPM) category, the mindshare of Hyland OnBase is 1.4%, up from 0.3% compared to the previous year. The mindshare of QualiWare X is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM) Market Share Distribution
Product	Market Share (%)
Hyland OnBase	1.4%
QualiWare X	0.7%
Other	97.9%

Business Process Management (BPM)

Featured Reviews

reviewer1981395

Product owner at a computer software company with 10,001+ employees

Seamless data management enhances security while monolithic architecture and reporting need improvements

I believe the reporting features need improvement, as other competitors in the market provide better analytics. Hyland is working on a new platform (HXP) to integrate features from all products, addressing some concerns. Additionally, there could be more integration points with products Hyland has acquired, such as Alfresco and Nuxeo. Offering a trial version with basic features would allow users to experience the product before purchasing. I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial.

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Gavin Bérubé

Enterprise Architect at a comms service provider with 5,001-10,000 employees

Works as a reference for architecture but not very intuitive

We use the solution as a reference for architecture so that we can connect business data applications. The tool helps us to know how these applications should be built. We use it mainly as reference material. I like the solution's traceability. The solution is not easy and intuitive to use. I…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Integrating Hyland OnBase with our systems enabled us to automate document designs and templates, which was extremely helpful in the finance and banking industry."

"It provided data security features, allowing restrictions on sensitive documents, such as who could view or modify them."

"The most valuable features are that it's very secure and provides audit trails for our documents."

"Its most valuable aspect is its flexibility"

"The solution is very developed and we are not taking full advantage of its functionalities."

"The solution's most valuable features are integration and flexibility."

"Hyland OnBase is valued for its security, especially for those in the finance domain who require data confidentiality."

"We found the setup process to be okay since they do offer a troubleshooting guide."

More Hyland OnBase pros

"I like the solution's traceability."

Cons

"For user experience, they would have to do more with the interface. It is not easy to work with and is a little messy. It is getting better, but it is not yet good enough. Other products are comparatively doing better in terms of the user interface. I have been hearing about Box, which is very easy to use and learn for the users. OnBase has to work on this aspect. It should have BPM capabilities. We compete with tools that provide the BPM feature and support those standards. They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I find OnBase's monolithic architecture to be expensive, and adopting microservices could be beneficial."

"The application could potentially be more open-source, allowing integration with more solutions."

"An area for improvement would be the training - getting our people up to speed on how to use it required more training than we expected due to the complexity of the solution."

"The solution’s initial setup is a little difficult."

"We need to troubleshoot why our reports didn't get downloaded in a day. There is a workflow feature which powerful but also complicated."

"We found the size of images to be a restriction, though this may have been due to the API used rather than the Hyland application."

"Software malfunctioning usually occurs when we receive documents from external sources."

More Hyland OnBase cons

"The solution is not easy and intuitive to use. I would also like the software to have a reference metamodel that can guide the modeling."

Pricing and Cost Advice

"There are a number of different types of licenses. There are concurrent licenses, individual licenses and imaging licenses."

"OnBase is reasonably priced."

"The solution costs around $6,000 per month."

"The tool's price is high."

"They can do better in terms of the pricing model. It is a really expensive tool in Latin America. They should have different prices for different regions."

"I would rate the solution's pricing an eight out of ten since it's pretty expensive."

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Top Industries

By visitors reading reviews

Government

12%

Financial Services Firm

12%

Computer Software Company

Healthcare Company

Government

30%

Computer Software Company

11%

Comms Service Provider

Media Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	3
Large Enterprise	8

No data available

Questions from the Community

What is your experience regarding pricing and costs for Hyland OnBase?

I find pricing to be on the higher side due to its monolithic architecture. I would rate it six out of ten. Transitioning to microservices, allowing users to pay for only what they use, could reduc...

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What needs improvement with Hyland OnBase?

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What is your primary use case for Hyland OnBase?

I was a vendor managing Hyland OnBase ( /products/hyland-onbase-reviews ) for Hyland, not as a direct user but as a business partner. We managed the solution and were a partner with Hyland.

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Comparisons

OpenText Content Management vs Hyland OnBase

Compared 10% of the time

Alfresco vs Hyland OnBase

Compared 8% of the time

OpenText Documentum Content Management vs Hyland OnBase

Compared 8% of the time

SharePoint vs Hyland OnBase

Compared 7% of the time

IBM FileNet vs Hyland OnBase

Compared 7% of the time

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Avolution ABACUS vs QualiWare X

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Product Reports

Buyer's Guide

Hyland OnBase

January 2026

Download Hyland OnBase product report

Buyer's Guide

Enterprise Architecture Management

January 2026

Download QualiWare X product report

Also Known As

OnBase

No data available

Overview

Hyland OnBase is acclaimed for its robust document management, automating workflows, and improving organizational efficiency across various industries. Praised for its ability to manage records compliantly, especially in regulated sectors like healthcare and finance, the tool also integrates smoothly with other enterprise systems. Users benefit significantly from streamlined processes, reduced manual tasks, and enhanced data accuracy, boosting productivity and customer satisfaction.

Hyland

QualiWare enables positive change by providing tools and methods that ensure coherency, consensus and consistency, and we support the agile and innovative company in handling complex knowledge, maintained by multiple persons with different backgrounds, in a continuous process.

QualiWare

Sample Customers

Honda France Industries, Hill County Texas, Hylant Group, ING Lease France, State of South Carolina, Syracuse University, Swindon College, Rhode Island Department of Human Services, Rochester Institute of Technology, Moen, Odense University Hospital

Emiliambiente, OLI, Galletti, Hiref, Bugatti, Argelli, Culligan Italiana, Sal, Stefal Cablaggi, BrainBee Automotive, Varvel, Campagnola, Favini, G.F., Gruppo ROLD

Buyer's Guide

Hyland OnBase vs. QualiWare X

December 2025

Free Report: Hyland OnBase vs. QualiWare X

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