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Huntress Managed EDR vs WithSecure Elements Infinite comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 6, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Huntress Managed EDR
Ranking in Managed Detection and Response (MDR)
2nd
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
35
Ranking in other categories
Endpoint Detection and Response (EDR) (7th)
WithSecure Elements Infinite
Ranking in Managed Detection and Response (MDR)
27th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of September 2025, in the Managed Detection and Response (MDR) category, the mindshare of Huntress Managed EDR is 9.9%, up from 9.1% compared to the previous year. The mindshare of WithSecure Elements Infinite is 0.3%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Huntress Managed EDR9.9%
WithSecure Elements Infinite0.3%
Other89.8%
Managed Detection and Response (MDR)
 

Featured Reviews

Anto Baharian - PeerSpot reviewer
Never misses anything and has an attractive price point and a simple interface
One thing they could improve is evolving from an EDR to an MDR, like Blackpoint. This transition would enable automatic remediation of anything that looks dangerous, including within Microsoft 365. For instance, when one of my clients' Microsoft 365 account was breached, Blackpoint identified suspicious activity and disabled the account. It was in Dallas, and we are in California. Blackpoint knew something was wrong there, and they went in and disabled the account. Developing more automated remediation features would elevate them to an MDR level, but I understand that it might affect pricing. They are trying to keep it at a good price point because once they go to MDR, it is probably going to double the price. For now, I find the current features satisfactory, as they continue to add improvements. They have added security awareness training and then log collectors. They are adding pillars as they move along, and I assume they are going to have an option for MDR.
reviewer2508555 - PeerSpot reviewer
We now benefit from regular account reviews and proactive event monitoring
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have robust threat-hunting capabilities in the backend, which is crucial for me as a one-man band in the IT department. The managed service wraparound is essential, especially with pre-authorization for incident response

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Foothold detection is a valuable feature, acting as a valuable second set of eyes for both us and our clients."
"Their SOC is super responsive and does a great job of catching incidences and being on top of any issues that arise."
"It is incredibly efficient for our engineering team because Huntress provides all the information needed to fix issues, not just flag them."
"It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry."
"The stability is perfect."
"It is clear, simple, and easy to use. There are things that I can automate in terms of escalation, but if I want to go into the settings and play with it, I can. They provide detailed remediation steps, explaining why an issue is a problem and what steps to take."
"Huntress is easy to use. It immediately improved visibility and understanding of our security posture."
"For us, Huntress Managed EDR has been a game changer for the SMB market."
"Our security posture has improved. We previously lacked intrusion detection and response capabilities, but now we benefit from regular account reviews and proactive event monitoring. Their portal provides a straightforward way to report suspicious activity, keeping us well-informed about potential threats."
 

Cons

"I'd like Huntress to implement a component that can analyze network traffic for specific sites."
"In the next release, I'd like to see more intuitive dashboards."
"The integration with our RMM could be better."
"Huntress' Process Insights feature could benefit from more robust search and filtering capabilities."
"The solution's UI is an area with certain shortcomings that need improvement."
"The alert emails that they send out with the different portions of their product sometimes are not similarly formatted, which makes automatically processing those alerts a bit more difficult in our PSA."
"It would be ideal if they could create some incentives to help more partners get clients to onboard it."
"There should be more engagement with the MSP group or their largest clients. They should have focus group discussions on what they can do to improve the product."
"It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation."
 

Pricing and Cost Advice

"Huntress is an easy sell to clients because it does all the heavy lifting. Sometimes, they will buck a little at the price because they want a free antivirus or EDR. We tell them that we use Huntress on all our machines. That is our standard process for all the machines we roll out. When we give that advice, people are pretty willing to say okay."
"I rate the product pricing six out of ten for the Malaysian market. However, I would rate it a three out of ten for the Australian, New Zealand, or Singapore markets."
"It is very fair. I started at $2.50 and now I am at $3.50. When I signed up, I thought it was too cheap. It now reflects the price. It is very fair. I do not think you can find anything better."
"It works well for an MSP."
"The tool’s price is very good. You just need to pay for the standard license. However, you need to pay the additional cost for Microsoft Defender."
"It is simple. It is reasonable. They raised my prices this year. We never like price increases, but they continue to add value, so we just keep adding agents as we grow and as our clients grow."
"While other options have emerged since Huntress' arrival, I believe it still offers the best value for the features and services it provides."
"Huntress has a favourable pricing structure, and I appreciate the cost-effectiveness compared to previous solutions."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
9%
Insurance Company
7%
Retailer
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business34
Midsize Enterprise1
No data available
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
There are some drawbacks in Huntress Managed EDR, particularly with the security awareness training aspect which is more manual than expected compared to something like KnowBe4. It could be improve...
What is your primary use case for Huntress?
We use Huntress Managed EDR as part of our tech offering for enhanced security, especially for small and medium businesses.
What needs improvement with WithSecure Countercept Managed Detection and Response?
It could improve the customer portal and possibly reduce prices slightly. It's very good because it includes user behavior analytics, detection rules, and thorough log investigation. They also have...
What advice do you have for others considering WithSecure Countercept Managed Detection and Response?
It's lighter than CrowdStrike, and it has met our security needs without any intrusions so far. Once our pen testers detected someone attempting to breach our security, their SOC promptly alerted m...
 

Also Known As

No data available
Countercept Managed Detection and Response, F-Secure Countercept
 

Overview

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: September 2025.
868,570 professionals have used our research since 2012.