Horizon Cloud Service vs Parallels Remote Application Server (RAS) comparison

Horizon Cloud Service vs. Parallels Remote Application Server (RAS)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Horizon Cloud Service

Ranking in Virtual Desktop Infrastructure (VDI)

10th

Average Rating

8.4

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Desktop as a Service (DaaS) (3rd)

Parallels Remote Applicatio...

Ranking in Virtual Desktop Infrastructure (VDI)

14th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Application Virtualization (4th)

Mindshare comparison

As of September 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 4.7%, up from 2.0% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 3.5%, up from 2.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Desktop Infrastructure (VDI) Mindshare Distribution
Product	Mindshare (%)
Horizon Cloud Service	4.7%
Parallels Remote Application Server (RAS)	3.5%
Other	91.8%

Virtual Desktop Infrastructure (VDI)

Featured Reviews

SivaKuppala

Enterprise Architect at Wipro Limited

Centralized management enhances multi-cloud flexibility with cost efficiency improvements

The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Read full review

JohanSkibdahl

CEO at Etcetera Networks

Secure access across devices with cost-effective seamless integration

One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."

"VMware Horizon Cloud is easy to use and the full development cloud is very good."

"The tool remains pretty stable."

"From the scalability perspective, that's one of the great things, because even with the basic setup, which has essentially very few components, you can run 10,000 desktops straight off the bat."

"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."

"The product’s on-premise version has the ability to create an image of any updates or changes in the system."

"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."

"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."

More Horizon Cloud Service pros

"Parallels allows us to provide easy access to applications on multiple devices from any location."

"One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure."

"Thin client management (Windows 10 client) provides an easy way to lock down client connection to the remote infrastructure. Policies are very helpful for preconfiguring client behavior. Finally, client management is easy."

"It is robust. We have some 75 users using it and it doesn't lag. It's very speedy."

"Its price and ease of use are the most valuable. It is simple and has good performance."

"Comparable performance to Citrix for our use case at a significantly lower cost."

"It is a stable solution."

"Parallels Desktop allows me to run both Mac and Windows operating systems on a single machine, eliminating the need for separate Windows hardware."

More Parallels Remote Application Server (RAS) pros

Cons

"The application remoting features have some room for improvement."

"Our technical support of VMware is good, but the main problem is it takes a lot of time."

"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."

"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."

"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."

"It is too expensive as compared to other solutions because of which we don't use it that much."

"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."

"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."

More Horizon Cloud Service cons

"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."

"The customization of the web interface could possibly use some improvement. Little things, like being able to place a background image instead of just choosing from a palette of colors, would be nice."

"Too much Active Directory dependent"

"Since I've been here less than a year, I have had to upgrade the system three times. The first time was the major upgrade but they have upgraded twice since, and I think that's too many times in that time span."

"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."

"We would like to be able to re-label the OTP (One Time Password) popup so our users can easily recognize that they are to put in their DUO code on that line. Most users see OTP and ask what that is."

"Currently in the RD Session Hosts – Sessions section, I can see what server a user is logged into but not what app he is using. Being able to do so would be immensely helpful when a non-technical user is complaining of issues, but I can’t tell which app he is using, and he is actually logged into multiple servers since they serve multiple apps."

"The main issue we have with all of our users is printing. Randomly, a printer will disconnect or someone won't connect to it and I will have to reset the print service and then nobody can print. That's the big headache we've had over the course of the five years."

More Parallels Remote Application Server (RAS) cons

Pricing and Cost Advice

"Initially, the product is cheap, but it starts to get expensive when users try to scale out."

"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."

"There is a license required for the use of this solution and there are different tier levels available."

"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."

"I rate VMware Horizon Cloud pricing a ten out of ten."

"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."

"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."

"It is not that high. It is in the medium range. Of course, it could be lower, but the price is not the issue."

"It justifies the price. In terms of licensing, initially when we got the product it was an unlimited licensing strategy. We knew would grow in the coming years. So initially, we took a plan which had no limit. After a year or so the strategy changed and we were being limited to 105 licenses, that was the minimum... If there was flexibility for increasing the number of licenses that would be great because you never know how much you are going to grow in the next year."

"I recommend testing Parallels and comparing it to your needs. Compare the prices against what you are able to do with the product and its alternatives. Parallels is not a cheap product."

"I don't like the subscription model because it feels like I have to pay every month. If Parallels could go back to the professional license, it would be much better."

"Just compare it to Citrix and you will see the value in it."

"I think the new pricing is a little bit high. If the price was lower, we could use it for many more customers. If there was one improvement to be made to this product, it would be a small-business version, at a much lower price point."

"Work with the vendor, as this is a fairly new product and they want use cases. Deals can be made."

"The product is not expensive. I rate its pricing a three or four out of ten."

More Parallels Remote Application Server (RAS) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

14%

Manufacturing Company

10%

Performing Arts

Outsourcing Company

10%

Computer Software Company

Manufacturing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	6

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

What is your experience regarding pricing and costs for VMware Horizon Cloud?

The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.

What needs improvement with VMware Horizon Cloud?

The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...

What is your primary use case for VMware Horizon Cloud?

Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...

What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?

The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...

What needs improvement with Parallels Remote Application Server (RAS)?

A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.

What is your primary use case for Parallels Remote Application Server (RAS)?

The primary use case of Parallels is to offer it to customers as a hosted service. I help them to migrate from other solutions like VMware to Parallels RAS. I recommend it to companies that prefer ...

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Horizon Cloud Service

Comparisons

Compared 13% of the time

Microsoft Remote Desktop Services vs Horizon Cloud Service

Compared 9% of the time

Nerdio vs Horizon Cloud Service

Compared 8% of the time

Amazon WorkSpaces vs Horizon Cloud Service

Compared 7% of the time

Workspace ONE UEM vs Horizon Cloud Service

Compared 2% of the time

More Horizon Cloud Service Competitors

Microsoft Remote Desktop Services vs Parallels Remote Application Server (RAS)

Compared 14% of the time

Citrix DaaS (formerly Citrix Virtual Apps and Desktops service) vs Parallels Remote Application Server (RAS)

Compared 13% of the time

Inuvika vs Parallels Remote Application Server (RAS)

Compared 10% of the time

Parallels Desktop vs Parallels Remote Application Server (RAS)

Compared 7% of the time

Oracle VDI vs Parallels Remote Application Server (RAS)

Compared 3% of the time

More Parallels Remote Application Server (RAS) Competitors

Product Reports

Horizon Cloud Service

Download Horizon Cloud Service product report

Parallels Remote Application Server (RAS)

Download Parallels Remote Application Server (RAS) product report

Parallels Remote Application Server (RAS) report

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS

Parallels RAS

Overview

Horizon Cloud Service offers stable, flexible access to virtual desktops anytime, anywhere. Its centralized cloud management and scalable architecture support hybrid environments.

Horizon Cloud Service provides a cloud-based desktop solution ideal for businesses seeking remote access and power management. With features like centralized management and dynamic environment handling, it supports a seamless desktop experience. While offering remote accessibility and advanced management, it aids in reducing infrastructure costs through cloud-based scalability. However, improvements are needed in VM performance and external connection support, with current licensing complexities posing a challenge. Designed for VDI and application hosting across platforms such as Azure, Google Cloud, and AWS, it enables secure remote working with efficient workload management.

What are the main features of Horizon Cloud Service?

Centralized Cloud Management: Efficiently manage desktops from a unified platform.
Dynamic Environment Management: Customize environments to suit user needs dynamically.
Remote Access: Access desktops from anywhere with high reliability.
Multiple Monitor Support: Enhanced user experience with multi-screen compatibility.
VPN Connectivity: Secure connections for remote access users.

What benefits or ROI should users look for?

Infrastructure Cost Reduction: Lower costs with cloud-based scaling.
Seamless Desktop Experience: Consistent user interface across devices.
Hybrid Environment Support: Foster versatile deployment methods across clouds.
Flexible Deployment: Accommodate diverse business needs with adjustable solutions.

In industries like finance, healthcare, and education, Horizon Cloud Service facilitates secure remote operations and automates cloud-based machine generation, supporting hybrid workspaces for resource-efficient deployment.

Omnissa

Parallels Remote Application Server (RAS) offers efficient remote application and desktop delivery across diverse devices, providing businesses with easy management and robust performance, ensuring stable and secure access.

RAS simplifies remote access through its user-friendly design, encompassing app publishing, device compatibility, and management capabilities. Users benefit from its HTML 5 Client convenience and impressive speed. With features like security groups and client compatibility, RAS excels in providing a stable and flexible environment. Its scalability across platforms and affordability makes it attractive for many organizations. However, areas such as printing stability, customization, and performance monitoring could benefit from further enhancements.

What are the key features of Parallels RAS?

App Publishing: Provides simple and efficient application distribution across devices.
Device Compatibility: Supports devices including Macs, Windows, and Android.
HTML 5 Client: Enables convenient access via web browsers.
Security: Incorporates security groups and robust measures.
Integration: Compatible with platforms including Windows RDS and VMware.

What benefits do users gain from Parallels RAS?

Ease of Use: Simplifies setup and management processes.
Performance: Ensures swift and stable application delivery.
Cost-Effective: Offers an affordable solution for remote access needs.
Diverse Access: Promotes secure, seamless access from multiple devices.

Industry implementations of Parallels RAS include its use as a client gateway and an alternative to Windows RDS. With support for Macs, Windows, Linux, and Android devices, it facilitates application publishing and migration from platforms like VMware. Organizations employ RAS for remote control, VDI, and ERP solutions, improving remote workforce operations and geographic application distribution.

Parallels

Sample Customers

Marriott, Sprint

Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company

Horizon Cloud Service vs. Parallels Remote Application Server (RAS)