Horizon Cloud Service vs Parallels Remote Application Server (RAS) comparison

Horizon Cloud Service vs. Parallels Remote Application Server (RAS)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Horizon Cloud Service

Ranking in Virtual Desktop Infrastructure (VDI)

11th

Average Rating

8.2

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

Desktop as a Service (DaaS) (4th)

Parallels Remote Applicatio...

Ranking in Virtual Desktop Infrastructure (VDI)

10th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Application Virtualization (4th)

Mindshare comparison

As of August 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon Cloud Service is 1.5%, down from 2.3% compared to the previous year. The mindshare of Parallels Remote Application Server (RAS) is 2.6%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Virtual Desktop Infrastructure (VDI)

Featured Reviews

SivaKuppala

Enterprise Architect at Wipro Limited

Centralized management enhances multi-cloud flexibility with cost efficiency improvements

The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Read full review

JohanSkibdahl

CEO at Etcetera Networks

Secure access across devices with cost-effective seamless integration

One valuable feature is the ability to securely use a wide range of devices to access the company's infrastructure. The inclusion of all necessary components, such as load balancer and gateways, in a monthly fee is also beneficial. In terms of Parallels Desktop, the coherence mode that allows Mac and Windows applications to run seamlessly side by side is highly regarded.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The tool remains pretty stable."

"The interface is much easier to use compared to Microsoft and other VDI vendors that are well known on the market. I like VMware so much more than the others. With Horizon Cloud, you don't need to spend a lot of money upfront to buy the infrastructure. You can use it the on the cloud, so it lowers the barriers to entry. It's easier to test it and get started. Some clients stay in the cloud, but others prefer to go on-premise. It depends on the nature of the client."

"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."

"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."

"The product allows a VPN connection, adding extra value to its features."

"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."

"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."

More Horizon Cloud Service pros

"It is a stable solution."

"We use Cloudpaging to package and deploy the vast majority of our applications to our standard Windows 10 desktops. With the use of Parallels integration into Software2 AppsAnywhere hub, this means we can use the same packages to deliver Windows applications to almost any device - Windows, mac OS, iOS, Android, Linux, Xbox One, PS4 - just by ticking a box."

"Its price and ease of use are the most valuable. It is simple and has good performance."

"Valuable features include the ability to set up security groups for accessing certain apps, and the ability to add apps easily and centrally without touching the servers they’re hosted on."

"Parallels Desktop allows me to run both Mac and Windows operating systems on a single machine, eliminating the need for separate Windows hardware."

"You have the opportunity to virtualize applications in different locations. Everything is in one pane or one window, which is quite good."

"Client compatibility with many systems makes it very versatile. The reporting that is included is awesome."

"Simplicity of the interface is a valuable feature."

More Parallels Remote Application Server (RAS) pros

Cons

"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."

"The product has a lot of bugs."

"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."

"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."

"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."

"The application remoting features have some room for improvement."

"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."

"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."

More Horizon Cloud Service cons

"From a seller's point of view, there are a lot of things that they could do better in the sales cycle."

"A web-based management interface for administration and reporting would be nice, instead of needing to log into a remote server."

"HALB is not stable in our environment. When running two HALBs we have stability problems, so we use an active one and a passive for backup. Also, it would be nice to implement an upgrade of the environment without having to stop the servers. As it is, this must be done during off-hours."

"The product does not utilize SQL for reporting purposes. Also, it does not support some hypervisors similar to Citrix. These particular areas need improvement."

"It needs Windows scaling on Android/iOS devices. At present, the concept of delivering apps to Android and iOS devices is appealing, but the reality is the screen size on these devices is so small that, unless there is some scaling option, it is not really usable."

"Opening a ticket should be available from the actual RAS console. It is cumbersome to go to a portal, hunt around for five minutes for a link to open a ticket, answer questions meant to direct you towards FAQs instead of live support, then fill out information (license #, version #, etc.) which could more easily be supplied by sending a ticket straight from the console with all of that information automatically specified."

"Parallels Remote Application Server (RAS) is an expensive solution, and its pricing could be improved."

"Generally, it is a very good solution. The main thing that I would improve is their presence here in Mexico. They don't have strong local support here in Mexico. They should have a worldwide presence so that we don't have to do everything through the people in the US. The initial setup was a little bit complex because we were migrating from Citrix. For customers who are migrating from another platform like VMware or Citrix, it would be great if they can provide an automated migration solution."

More Parallels Remote Application Server (RAS) cons

Pricing and Cost Advice

"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."

"I rate VMware Horizon Cloud pricing a ten out of ten."

"There is a license required for the use of this solution and there are different tier levels available."

"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."

"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."

"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."

"Initially, the product is cheap, but it starts to get expensive when users try to scale out."

"Parallels is a cost effective alternative to Citrix."

"The product is not expensive. I rate its pricing a three or four out of ten."

"I don't like the subscription model because it feels like I have to pay every month. If Parallels could go back to the professional license, it would be much better."

"Pricing is a little steep."

"The pricing has always been competitive, and the new SPLA licensing model works great for our business and clients."

"Comparable performance to Citrix for our use case at a significantly lower cost. Pricing is clear and there are relatively few options or other pricing considerations when compared to similar products. Just be sure not to forget the Microsoft licensing that goes along with a Parallels deployment."

"Just compare it to Citrix and you will see the value in it."

"It is not that high. It is in the medium range. Of course, it could be lower, but the price is not the issue."

More Parallels Remote Application Server (RAS) pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

Government

Computer Software Company

Manufacturing Company

Computer Software Company

16%

Government

10%

Manufacturing Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about VMware Horizon Cloud?

The tool remains pretty stable.

What is your experience regarding pricing and costs for VMware Horizon Cloud?

The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.

What needs improvement with VMware Horizon Cloud?

The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...

What do you like most about Parallels Remote Application Server (RAS)?

The solution is powerful, and it has good speed and performance.

What is your experience regarding pricing and costs for Parallels Remote Application Server (RAS)?

The pricing for Parallels RAS is straightforward with a monthly fee for a minimum of 15 licenses. For Parallels Desktop, it is a yearly cost of a couple of hundred euros. No additional fees for mai...

What needs improvement with Parallels Remote Application Server (RAS)?

A potential improvement could be reducing the dependency on Microsoft solutions for Parallels RAS. As for Parallels Desktop, there is nothing specific that needs improvement.

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Compared 8% of the time

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Product Reports

Horizon Cloud Service

Download Horizon Cloud Service product report

Parallels Remote Application Server (RAS)

Download Parallels Remote Application Server (RAS) product report

Parallels Remote Application Server (RAS) report

Also Known As

VMware Horizon Cloud, VMware Horizon DaaS

Parallels RAS

Overview

The VMware Horizon Cloud Service delivers feature-rich virtual desktops and applications using a purpose-built cloud platform that is scalable across multiple deployment options, including fully managed infrastructure from VMware, public cloud infrastructure from Microsoft Azure, or on-premises hyper-converged infrastructure (HCI). The service supports a cloud-scale architecture that makes it easy to deliver virtualized Windows desktops and applications to any device, anytime. And, with a flexible subscription model and turnkey solutions, organizations can easily get up and running and scale quickly.

Omnissa

ApplicationServer delivers applications, data and virtual desktops from a central location, providing continuous availability, resource-based load-balancing and complete network transparency.

Parallels

Sample Customers

Marriott, Sprint

Arsari Group _ PT Netmarks Indonesia, Izhevsk Elektromekhanicheskiy Zavod (IEMZ) _ Kupol, Abilene Diagnostic Clinic, Fylde Borough Council, YARSTROYREZE LLC, VSK Insurance House, Melenkovsky District of Vladimirskaya Oblast, Sofrigam SA, Antenna International, KingsGate Community Church, Norwegian American Hospital, Island Hotels Group, Medway Council, Medway Council, Voices of September 11th, MacDonald Training Center, Kansas Childrenês Service League, Scope,Next Generation Clubs, WTC Communications, Opera Australia, HSE Integrated, Danier, Bridgwater College, Kern County Mental Health, Tony Tiendas, Spears Manufacturing, Managed Insurance Services Inc., Intuitive Medical Software, M.J. Soffe, Mazda Motors, Israel Military Industries (IMI), Telfair, Upic Solutions, Teleflora, Fisher & Company

Horizon Cloud Service vs. Parallels Remote Application Server (RAS)