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Horizon 8 vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Horizon 8
Ranking in Virtual Desktop Infrastructure (VDI)
4th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
115
Ranking in other categories
User Virtualization (1st)
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of October 2025, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Horizon 8 is 7.4%, down from 12.1% compared to the previous year. The mindshare of Horizon Cloud Service is 2.0%, up from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Market Share Distribution
ProductMarket Share (%)
Horizon 87.4%
Horizon Cloud Service2.0%
Other90.6%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

Muhammad JunaidJawed - PeerSpot reviewer
Helps ensure data leaks do not occur from the base machine to VDI while multi-instance capabilities remain limited
I have been using Horizon for two years. It provides my DevOps team access to PAM and server through the provider The solution has helped ensure data leaks do not occur from the base machine to VDI, and it saves data through API copyright. The solution has data leak prevention features that…
SivaKuppala - PeerSpot reviewer
Centralized management enhances multi-cloud flexibility with cost efficiency improvements
The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help. Improvements in application performance, especially for resource-heavy applications like intensive 3D workloads, are needed. More built-in automation for routine tasks like patching and upgrading could reduce administrative effort.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has a lot of Visual Desktop's persistent and non-persistent desktops which publish the applications."
"From my standpoint, the desktop is the most valuable feature."
"VMware Horizon is beneficial because it reduces bandwidth consumption when accessing VDI or the virtual infrastructure. It's more secure compared to accessing a Windows desktop using RDP. It enhances security, provides better app utilization, and improves performance using graphic-intensive tools like Photoshop or 3ds Max. Using the Horizon Client makes it easy to work on those tools."
"Users can log in from anywhere and from a variety of devices."
"The most valuable features of VMware Horizon in our education organization are its Graphics Virtualization Unit (GVU) integration."
"The solution has enabled us to offer a secure desktop experience to our remote users. This ensures that our personally identifiable information and HIPAA data remain protected, eliminating the risk of being copied to a local, potentially mobile, device. Everything is contained within a centralized structure."
"My customers most likely use Horizon 8 for remote desktop, which means making sure that people can access system resources from anywhere on a secure platform, even from a non-secure, or non-company device."
"It has improved our business because now we can run applications and it's easier for our students to do their exams."
"The product allows a VPN connection, adding extra value to its features."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"The most valuable feature of VMware Horizon Cloud is all of its capabilities together."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
 

Cons

"The remote application features have some room for improvement."
"They could incorporate an application library for application learning and licensing."
"Sometimes we had to force values so the end-user could continue working, which caused some information to get lost."
"I would like to see simple load-balancing for smaller environments that lack large solutions like F5, or NSX; it should be redundant or unavailable but in a simple way. Perhaps limited to only two components; if more are required, a paid load balancing solution can be used. Load balancing for simple environments, or simple redundancy, is sorely lacking."
"What I would like to see improved is not so much about the product. It's more about how to get information about products. It's always too much sales pitching and fancy works and stuff."
"There is room for improvement in the pricing model."
"It would be beneficial to see improvements in client-side functionalities, especially for some Linux clients."
"From a performance point of view, we do have stability and reliability issues with Horizon 8. Especially with the integration of NVIDIA, we experience multiple problems including crashing applications, crashing desktops, spontaneous logoffs, black screens, and systems that no longer respond or cannot reconnect."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"In the design phase, sometimes the tools for designing Horizon solutions have issues when they're calculating the number of nodes and platforms needed to support the VDI systems."
"The application remoting features have some room for improvement."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"The product has a lot of bugs."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
 

Pricing and Cost Advice

"The license is very costly, as well as the renewal cost."
"The license could be cheaper."
"The pricing depends on the use cases. It depends on the company's needs and budget. For us, it was okay, not too expensive."
"The pricing could be improved."
"The price of VMware Horizon 7 is more than some other solutions."
"It falls on the more expensive end in terms of cost."
"The VMware Horizon 7 license is for three months. We are in the testing stage, we are still evaluating the product. We are sure now that we need to buy a license for the production environment."
"The product is extremely expensive."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
"There is a license required for the use of this solution and there are different tier levels available."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"I rate VMware Horizon Cloud pricing a ten out of ten."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Computer Software Company
11%
Government
9%
Financial Services Firm
8%
Manufacturing Company
10%
Media Company
10%
Performing Arts
10%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business61
Midsize Enterprise22
Large Enterprise44
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

How does VMware Workspace One compare with VMware Horizon 7?
VMware Workspace One has a powerful set of helpful features. The solution offers very good documentation, the initial setup is easy, and the product is very stable and reliable. I think the fact th...
What do you like most about VMware Horizon 7?
VMware offers a friendly environment, and it's easy to provide the user with the package. It is a bundled solution that is readily deployable. The advantage lies in its simplicity, it requires mini...
What is your experience regarding pricing and costs for VMware Horizon 7?
We paid a lot of money for software that is not really fully operational out of the box. We had to have patches from VMware to get it into production. Hence, we lost a lot of time implementing the ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
 

Also Known As

VMware Horizon, VMware Horizon View, Mware Dynamic Environment Manager
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

LCMC Health
Marriott, Sprint
Find out what your peers are saying about Horizon 8 vs. Horizon Cloud Service and other solutions. Updated: September 2025.
872,655 professionals have used our research since 2012.