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Azure Virtual Desktop vs Horizon Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Azure Virtual Desktop
Ranking in Virtual Desktop Infrastructure (VDI)
6th
Average Rating
8.2
Reviews Sentiment
6.3
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Horizon Cloud Service
Ranking in Virtual Desktop Infrastructure (VDI)
11th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
11
Ranking in other categories
Desktop as a Service (DaaS) (4th)
 

Mindshare comparison

As of March 2026, in the Virtual Desktop Infrastructure (VDI) category, the mindshare of Azure Virtual Desktop is 10.8%, up from 2.7% compared to the previous year. The mindshare of Horizon Cloud Service is 3.1%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Virtual Desktop Infrastructure (VDI) Mindshare Distribution
ProductMindshare (%)
Azure Virtual Desktop10.8%
Horizon Cloud Service3.1%
Other86.1%
Virtual Desktop Infrastructure (VDI)
 

Featured Reviews

RC
Senior Advisor at a financial services firm with 1,001-5,000 employees
Enhanced collaboration and security with seamless remote access has transformed work efficiency
We can integrate anything with Azure Virtual Desktop from an application perspective. The App-V has evolved into MSIX. To deliver an application to Azure Virtual Desktop, MSIX can be used by expanding it as a virtual hard disk and attaching it to the virtual machine. When this is done, users who need the application will have immediate access through Active Directory group assignment. One challenge with Virtual Desktop infrastructure is application delivery. From an infrastructure perspective, it's beneficial as we can have a fallback point - if one machine is down, we can have a disaster recovery site for redirection. The delivery of applications is a tedious process. Microsoft is working on building new products for efficient application installation. This feature might be included in upcoming releases. Currently, it's burdensome for IT administrators to create applications compatible with Virtual Desktop infrastructure, unlike traditional machines where direct installation is possible.
reviewer1970973 - PeerSpot reviewer
Virtual Desktop and Applications Offerings Global Offering Manager at a comms service provider with 11-50 employees
Cloud-based platform offers flexibility with robust protocol and exceptional user management
The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly. This offers significant flexibility and efficiency. Additionally, Horizon Cloud Service has a robust protocol, making app management straightforward. The scalability of Horizon Cloud Service is also excellent, and its stability is strong for our use cases.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The scalability is probably the most valuable feature since I can quickly add or remove machines or increase or decrease the size depending on resources to manage the cost better."
"Azure pricing is quite cheap due to licensing benefits with Microsoft."
"This integration enhances productivity 100%, as it makes it much easier for us to give access to external third parties to work with us for collaboration."
"The ability to spin up virtual machines quickly and speedily in Azure has been really valuable."
"Azure Virtual Desktop is stable and provides a 100% stable experience."
"The cost-effectiveness of Azure Virtual Machines is one of the most valuable features."
"Scalability is very straightforward with Azure Virtual Desktop."
"The biggest advantages are the price and flexibility."
"The product allows a VPN connection, adding extra value to its features."
"The main benefit of Horizon Cloud Service is that it is cloud-based, allowing our organization to leverage the service without having to manage all infrastructure directly."
"The most valuable feature of VMware Horizon Cloud is the ability to manage a great number of desktops at once and the remote access for users that are working from outside of the office or from different offices in the country."
"The tool remains pretty stable."
"Its advanced management features are the most valuable, especially power management. One of the really important things was to be able to have power management in a consumption world. This means that unlike a Microsoft environment, you could actually turn off virtual desktops or have them start up and shut down. If you're consuming resources in the public cloud, you want to be able to do that because when you're not using those, such as at the weekend, you want to be able to turn them off. So, the advanced options for managing the BDIs are very important."
"I honestly liked the application itself because it was just like using a desktop. You could copy and paste, inside and outside, and you could use multiple monitors. You could access it anytime, anywhere, no matter whether you were in the office or out of the office. I could leave the office, go somewhere, go back in, and everything would be there. I could just leave it up and running. I absolutely love this feature in VMware Horizon Cloud."
"The product’s on-premise version has the ability to create an image of any updates or changes in the system."
"Horizon Cloud Service provides deployment flexibility across multiple clouds with a scalable architecture that easily scales virtual desktops and applications up or down based on demand."
 

Cons

"I would like to see built-in proxy and internet filtering."
"Access from Entra ID should be implemented to provide only tenant access to users connecting to the Azure Virtual Desktop environment, eliminating the need for on-premises requirements."
"I see areas for improvement in Azure Virtual Desktop, specifically regarding cost, as it is a little bit expensive."
"Azure is vast, and perhaps an architect-level experience could provide more insights into potential improvements."
"The costs are a bit difficult to predict upfront. When I am trying to sell it to a customer as a consultant, it is hard to give them a fixed price."
"The delivery of applications is a tedious process."
"One of the issues I had was the ability to add an internet proxy. I would like to see built-in proxy and internet filtering."
"Azure could improve its uptime and the scaling aspect, as it lacks intelligent scaling."
"The product has a lot of bugs."
"It is very expensive. Its price needs to be improved. They can do a better job with external resources such as a USB or a hard drive. When I tried to connect using these external resources, it failed a lot of times. I had to do a shared connection with a local laptop and then connect from a network standpoint, rather than through VMware Horizon point. They definitely have weaknesses with external connections. A lot of companies probably don't let people use external connections because it defeats the purpose of having a cloud solution and keeping the data in a secure area. You can copy to an external device, and you can lose the data. A lot of companies may not focus on this feature, but if you are providing it, you should make it work."
"The cost of Horizon Cloud Service is high, however, it could be optimized. The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"There should be more emphasis on the Workspace One access part of the solution. This is essentially identity management provided with Horizon. There needs to be some kind of integration because you are able to have all of these desktops on any device, but you have to have this other component to make it easier from a single sign-on perspective. That's why there should be an emphasis on Workspace One access. It actually comes free with the product, but people don't really know how powerful it can be."
"Logging into VMware Horizon Cloud could be made easier. Additionally, the VMs could be better in their performance."
"It can be very expensive to scale up because each part of scaling up requires you to have new components of the infrastructure."
"The licensing model is complex, particularly for hybrid deployments, and simplifying it could help."
"The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices."
 

Pricing and Cost Advice

Information not available
"VMware Horizon Cloud is an expensive solution. This solution is approximately 30 percent more than Microsoft Azure Cloud. There can be extra costs."
"I rate VMware Horizon Cloud pricing a ten out of ten."
"There is a license required for the use of this solution and there are different tier levels available."
"For what you get, it is very compelling. You've got to look at the total cost of ownership of this type of piece of software in terms of being able to utilize it as a cloud service. I don't have to run everything on-premises. When you look at the total cost of just being able to use it and then being able to point it to any public or private cloud, it is very compelling. You have one less thing to manage."
"It is too expensive as compared to other solutions because of which we don't use it that much. We tend to go more for Hyper-V or Azure just because VMware licensing is quite up there. We sway people away from VMware Horizon Cloud. We have some clients who already have it. They stay on it for a little while, and then most of them end up moving off when we provide them a better solution that isn't as license heavy cost-wise."
"VMware Horizon Cloud is a low-cost solution. The model that they have is consumption-based. However, some features are expensive."
"Initially, the product is cheap, but it starts to get expensive when users try to scale out."
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Top Industries

By visitors reading reviews
Computer Software Company
26%
Outsourcing Company
13%
Manufacturing Company
8%
Comms Service Provider
8%
Manufacturing Company
11%
Performing Arts
11%
Media Company
10%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise1
Large Enterprise6
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise6
 

Questions from the Community

What is your experience regarding pricing and costs for Azure Virtual Desktop?
The usual amount customers pay for this tool varies. I have seen large deployments catering to 500 or 700 users. Enterprises do use it, and they pay quite a bit for this.
What needs improvement with Azure Virtual Desktop?
I see areas for improvement in Azure Virtual Desktop, specifically regarding cost, as it is a little bit expensive. However, when you account for replacing dedicated hardware and the maintenance it...
What is your primary use case for Azure Virtual Desktop?
We use RDP with Azure and have some virtual desktops. A major use case for Azure Virtual Desktop is that we give access to external consultants so they can access our information and interact with ...
What is your experience regarding pricing and costs for VMware Horizon Cloud?
The cost is considered normal, not remarkable but not outrageous. In terms of expense, compared to other virtualization products, I would rate it as a six.
What needs improvement with VMware Horizon Cloud?
The licensing model needs to be adjusted, as a cloud license is currently required even for on-premises devices. Horizon Cloud Service should continue improving their protocol and work with other h...
What is your primary use case for VMware Horizon Cloud?
Our primary use case focuses on virtual desktop and application hosting. This is spread across different industries. We have a large number of employees, and we are one of the largest GSIs globally...
 

Also Known As

No data available
VMware Horizon Cloud, VMware Horizon DaaS
 

Overview

 

Sample Customers

Information Not Available
Marriott, Sprint
Find out what your peers are saying about Azure Virtual Desktop vs. Horizon Cloud Service and other solutions. Updated: March 2026.
884,933 professionals have used our research since 2012.