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Hillstone E-Series vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
28th
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (36th), SSL VPN (10th)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
63
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (2nd)
 

Mindshare comparison

As of June 2025, in the Enterprise Infrastructure VPN category, the mindshare of Hillstone E-Series is 0.5%, up from 0.3% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.6%, up from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN
 

Featured Reviews

TahirMahmood - PeerSpot reviewer
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.
Amar-Patil - PeerSpot reviewer
Enables seamless policy management and supports secure remote work
Our primary use case for Prisma Access by Palo Alto Networks is to control the internet and serve as an internet proxy. Additionally, we use it for secure remote work One of the most valuable features of Prisma Access by Palo Alto Networks is the ability to manage on-premise firewalls. We can…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am impressed with the application filtering feature."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"The initial setup was straightforward. It only took a few hours to deploy."
"Very reliable solution with good scalability and straightforward implementation."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
"Stability-wise, I rate the solution a ten out of ten."
"Five out of five ROI."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"We have an application called ADEM that helps us troubleshoot network-related issues. It helps us to isolate an issue whether it is on the ISP level, endpoint level, or system access level."
"The most valuable features are ZTNA 2.0, CASB, Threat Prevention, and Autonomous Digital Experience Management (ADAM)."
"It has predefined or preconfigured rules, which are getting periodically updated. They are providing continuous improvements and periodically updating all search queries that they are looking for. That is one thing that helps us to stay vigilant and focused. If we query our AWS account for any breaches or vulnerabilities with any of the cloud tests, and it alerts us based on these predefined rules. It also provides an option to configure our own rules, and based on these rules, it can query the cloud trail logs, pull the information, and trigger alerts in real-time. I haven't explored this feature much because there are multiple accounts, and we don't have enough time to explore this feature. It also provides multiple integrations. When vulnerabilities or breaches are happening, you should be aware of them immediately. It provides integration with tools such as Slack, PagerDuty so that you can get alerted as soon as the high severity stuff comes up. For example, you have a security group that has allowed public traffic on port 22. As TechOps, you should be aware of this immediately. You cannot scan each machine or look into all security groups to identify it. So, Prisma helps us and alerts us when this kind of high-priority stuff comes up. It has different statistics, analytics, and graphs for data. The description of alerts is also pretty good. They describe what are the possible causes for this and what are the solutions. From Prisma Cloud, you can directly go to the AWS account. When you click on an alert, a resource, or a resource ID, it takes you to the AWS console where you need to log in. If you are already logged in, it will take you to that instance directly, and you can fix the issue there. I have found this feature very useful."
"The most valuable features of the solution stem from the fact that it offers stability and scalability while being a very secure product."
"The solution also provides traffic analysis, threat prevention, URL filtering, and segmentation. That combination is important because it enhances the protection and makes the traffic more secure. It also keeps things more up-to-date, enabling us to deal with more of the current threats."
"The solution improved the consistency of our security controls and the BCP. There has been a 20 percent reduction in TCO. Prisma Access also enabled us to deliver better applications by centralizing security management."
"To quarantine and clean a malware file provides a lot of security."
 

Cons

"The tool only had some memory-related problems."
"SSL VPN license cost is not cheap."
"Having frequent live webinars on a monthly basis would really help."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool needs to improve its price."
"GlobalProtect can face challenges with latency, especially when remote workers connect to centralized locations."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"Their next release should provide solutions for the mobile environment."
"We would like to see improvements in the licensing; currently, Palo Alto provides 500 to 1000 licenses for users, and we want to see 1500 to 2000 licenses for one version."
"Sometimes, we encountered a portal crash. When we told Palo Alto they said it might be the browser or cache, but I think they need to improve it on their side."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"I would like to see better pricing and an easier logging process. Also, if there was a way to log a global log, everything could go onto the system. It would be better if there was a third log, otherwise one would have to do everything manually."
 

Pricing and Cost Advice

"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"The initial prices of Prisma Access were okay. But as soon as you start deploying Palo Alto gear, the support prices and the recurring prices, which are the major operational costs, tend to increase over time."
"We have to pay additional costs for maintenance and support services."
"I'm still comparing, but the solution is quite expensive."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"It's pricey, it's not cheap. But you get what you pay for."
"Prisma Access is one of the best compared to other products on the market. The cost is favorable, and Palo Alto provides a simple architecture, so I recommend the solution to anyone using a different product. There are no hidden costs besides the license; what you see is what you get."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
15%
Comms Service Provider
11%
Real Estate/Law Firm
8%
Computer Software Company
14%
Manufacturing Company
13%
Financial Services Firm
12%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Hillstone E-Series?
The most valuable feature of the Hillstone E-Series is its user-friendliness.
What is your experience regarding pricing and costs for Hillstone E-Series?
Hillstone's pricing is economical and neither very high nor very low.
What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Hillstone E-Series vs. Prisma Access by Palo Alto Networks and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.