We performed a comparison between Hillstone E-Series and Prisma Access by Palo Alto Networks based on real PeerSpot user reviews.
Find out in this report how the two Enterprise Infrastructure VPN solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."It's an ideal gateway solution for small and medium businesses, i.e., around 300 devices can be easily handled."
"The solution has good performance."
"The installation is easy, we have not had any complaints from our customers."
"The most valuable features of the Hillstone E-Series are its hardware capacity, innovation, and the throughput that the hardware can take."
"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"The initial setup was straightforward. It only took a few hours to deploy."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"Very reliable solution with good scalability and straightforward implementation."
"Stability-wise, I rate the solution a ten out of ten."
"The visibility perspective is pretty cool. If I want to know how much data is being used for a specific project, I can look at how much data has been used, from which region, and which users have been connected. That visibility is very good so that I can see how many licenses we have and how many are used."
"To quarantine and clean a malware file provides a lot of security."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"Prisma helped us build a moat around our production systems. It's now impossible to log into our production from a non-MDM laptop. Prisma Access provides decent security overall."
"It is easy to use, easy to integrate, and is stable. It's scalable as well."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"It's very stable. Sometimes after installing the boxes, we leave them for one or two years. We would just touch the box in the case of the customer needing new requirements or changes to the setup."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"There must be a more easy-to-use GUI."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"The tool needs to improve its price."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"The current usage reporting is very basic."
"Having frequent live webinars on a monthly basis would really help."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"SSL VPN license cost is not cheap."
"Dependencies of applications sometimes is a bit confusing."
"It is a managed firewall. When you run into issues and have to troubleshoot, there is a fair amount of restriction. You run into a couple of restrictions where you don't have any visibility on what is happening on the Palo Alto managed infrastructure, and you need to get on a call to get technical assistance from Palo Alto's technical support. You have to get them to work with you to fix the problem. I would definitely like them to work on the visibility into what happens inside Palo Alto's infrastructure. It is not about getting our hands onto their infrastructure to do troubleshooting or fixing problems; it is just about getting more visibility. This will help us in guiding technical support folks to the area where they need to work."
"We've run into some challenges, having hit a lot of bugs over the past year in the deployment of GlobalProtect. We've had our fair share of issues that I haven't been happy with. We're working with the support organization to remediate them and waiting for updated releases. The response on getting the bugs fixed has not been what I would consider adequate for a product like this."
"I haven't seen any SD-WAN configuration capability. If Prisma Access would support SD-WAN, that would help... SD-WAN devices should be able to reach Prisma Access, and Palo Alto should support different, vendor-specific devices, not just Palo Alto devices, for SD-WAN configuration."
"It applies commits to the firewalls slowly. There isn't an API you can use for anything. We've previously had trouble with the egress IP addresses though we expressed to engineering that those mustn't change. They changed several times without warning, causing a lot of headaches."
"The Cloud Management application has room for improvement. There are a lot of things on the roadmap for that application; things are going to happen soon."
"Better integration with the MDM solution would be useful."
"The user interface could be better. They need to work a little bit on the console. It is similar to their firewalls but not exactly. They need to clean it up a bit."
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Hillstone E-Series is ranked 20th in Enterprise Infrastructure VPN with 9 reviews while Prisma Access by Palo Alto Networks is ranked 5th in Enterprise Infrastructure VPN with 56 reviews. Hillstone E-Series is rated 9.0, while Prisma Access by Palo Alto Networks is rated 8.4. The top reviewer of Hillstone E-Series writes "A user-friendly and marketable solution with a virtual switching capability". On the other hand, the top reviewer of Prisma Access by Palo Alto Networks writes "Integration with Palo Alto platforms such as Cortex Data Lake and Autofocus gives us visibility into our attack surface". Hillstone E-Series is most compared with Fortinet FortiGate, Palo Alto Networks NG Firewalls, Sophos XG, OpenVPN Access Server and Netgate pfSense, whereas Prisma Access by Palo Alto Networks is most compared with Zscaler Zero Trust Exchange, Netskope , Cisco Umbrella, Zscaler Internet Access and Prisma SD-WAN. See our Hillstone E-Series vs. Prisma Access by Palo Alto Networks report.
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