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Hillstone E-Series vs Prisma Access by Palo Alto Networks comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
23rd
Average Rating
9.2
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (38th), SSL VPN (11th)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
66
Ranking in other categories
Secure Web Gateways (SWG) (4th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (2nd), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of January 2026, in the Enterprise Infrastructure VPN category, the mindshare of Hillstone E-Series is 1.3%, up from 0.4% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 5.8%, down from 6.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Market Share Distribution
ProductMarket Share (%)
Prisma Access by Palo Alto Networks5.8%
Hillstone E-Series1.3%
Other92.9%
Enterprise Infrastructure VPN
 

Featured Reviews

TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution has two main features that we find very valuable; a threat-intelligence option, and a web/application filtering option. The technical support team are very good and very quick."
"Very reliable solution with good scalability and straightforward implementation."
"The initial setup was straightforward. It only took a few hours to deploy."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients a secure connectivity."
"Stability-wise, I rate the solution a ten out of ten."
"Five out of five ROI."
"There are plenty of features this solution provides and the most valuable would be the complete security protection we are receiving. We are provided with similar security that the Palo Alto AWS solution has. This includes features such as a firewall and machine learning AI."
"Prisma integrates well with Cortex XDR and Cortex Data Lake. My company has been also using Prisma Access in-house for nearly a year, and it integrates seamlessly."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
"Its hands-off security and the fact that we don't have to maintain it are the most valuable features."
"The solution is not very complex and is easy to manage for people who may or may not have knowledge about Palo Alto Networks."
"It is geographically dispersed, and it sits on top of Google and AWS platforms. Therefore, you don't face the standard issues, such as latency or bandwidth issues, that you usually face in the case of on-prem data centers."
"Prisma Access protects all app traffic, so that users can gain access to all apps and that's very important because we need to be able to access everything. It also allows us to access non-web apps; anything internal that we need access to, we can access."
"The features I find most valuable is WildFire, user integration, and the basic technology features."
 

Cons

"The current usage reporting is very basic."
"The tool needs to improve its price."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"Having frequent live webinars on a monthly basis would really help."
"The tool only had some memory-related problems."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"SSL VPN license cost is not cheap."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"It would be nice to manage Prisma Access through the cloud instead of through Panorama. You can use the cloud version to monitor Prisma Access, but it doesn't have all the features yet, and it's not 100% done."
"The solution’s stability could be improved."
"Their next release should provide solutions for the mobile environment."
"Palo Alto needs to improve the GlobalProtect agent to work as a secure web gateway agent, not only as a VPN agent because some companies would want only a secure gateway. They wouldn't want a full VPN. So, Palo Alto has to make the VPN agent work as a secure web gateway agent for those customers who want only the secure web gateway solution."
"The price can be reduced to make it more competitive."
"There should be a dedicated portal or SASE-based solution. They're trying to add a plugin but it needs a dedicated portal because it is now an enterprise solution for multiple organizations. People should be able to directly log in to a dedicated page for Prisma Access, rather than going into a Panorama plugin, and always having to update the plugin."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"The one thing that I've been a little bit disappointed with is when we have had to open cases with Palo Alto about Prisma Access issues. Versus their other platforms, like their firewalls, where we tend to get really quick responses and very definitive answers, the few tickets I've had to open for Prisma Access have taken them longer to respond to. And they haven't necessarily given me the kind of answer I was looking for, meaning a fix to the problem."
 

Pricing and Cost Advice

"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"Prisma Access is a little bit expensive."
"I would advise choosing your options according to your company's needs. Just go for what you want and do not pay for anything extra in terms of licensing. You need to determine how much bandwidth is required in your company network, and according to that, you should pay for the license. The mobile user license is based on the number of users who are going to use the VPN solution. You need to determine how many mobile users you are going to have in your network, and you should pay according to that. There are no other costs in addition to licensing, but if you go for the consultant services of Palo Alto networks to deliver the solution for you, then you need to pay something extra. That is not a part of licensing."
"The licensing cost is about 18,000 euros."
"Prisma Access by Palo Alto Networks is an expensive solution, especially when compared to other solutions like Cisco. There are no additional charges apart from the standard licensing costs attached to the solution."
"The solution is expensive."
"This is not an expensive product and everything is included with one license."
"The pricing is very friendly. It's not confusing to figure out your workload and how much you'd be paying for the solution."
"Palo Alto is the Cadillac solution, so their products are pretty expensive. That's just the way it is. Their solution surpasses anything else. Cisco AnyConnect, Zscaler, and all of the other products don't compare. Palo Alto is the market leader with the most features. It saves you work, and you don't have to worry about it."
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Top Industries

By visitors reading reviews
Comms Service Provider
15%
Financial Services Firm
9%
Manufacturing Company
7%
Educational Organization
7%
Financial Services Firm
11%
Manufacturing Company
11%
Computer Software Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise21
Large Enterprise27
 

Questions from the Community

What needs improvement with Hillstone E-Series?
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. Wh...
What is your primary use case for Hillstone E-Series?
I use the solution in my company for site-to-site VPN, SSL VPNs, URL filtering, IPS, IDS and all the other features which are available in the firewall.
What advice do you have for others considering Hillstone E-Series?
Our company did not use the tool's micro-segmentation features. There were no issues while integrating the tool. I have not used any AI in the tool. I recommend the tool to others. I rate the tool ...
What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What do you like most about Prisma Access by Palo Alto Networks?
The most valuable features of the solution are in the areas of the secure remote access it provides while also being user-friendly.
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Hillstone E-Series vs. Prisma Access by Palo Alto Networks and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.