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Hillstone E-Series vs Prisma Access by Palo Alto Networks comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Aug 6, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Hillstone E-Series
Ranking in Enterprise Infrastructure VPN
24th
Average Rating
9.0
Reviews Sentiment
7.7
Number of Reviews
10
Ranking in other categories
Firewalls (40th), SSL VPN (10th)
Prisma Access by Palo Alto ...
Ranking in Enterprise Infrastructure VPN
5th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
65
Ranking in other categories
Secure Web Gateways (SWG) (5th), Cloud Access Security Brokers (CASB) (1st), ZTNA as a Service (4th), Secure Access Service Edge (SASE) (1st)
 

Mindshare comparison

As of November 2026, in the Enterprise Infrastructure VPN category, the mindshare of Hillstone E-Series is 1.9%, up from 1.1% compared to the previous year. The mindshare of Prisma Access by Palo Alto Networks is 6.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Infrastructure VPN Mindshare Distribution
ProductMindshare (%)
Prisma Access by Palo Alto Networks6.4%
Hillstone E-Series1.9%
Other91.7%
Enterprise Infrastructure VPN
 

Featured Reviews

TahirMahmood - PeerSpot reviewer
IT Manager at Zubair Feeds
Offers good features like URL filtering, IPS, and IDS to users
We received an update for the tool in July. The update was provided for the tool as there was a problem with the firewall, where too much memory was consumed, and the firewall was hanging a lot. When we updated the tool's features, everything became okay. The tool only had some memory-related problems. It took the tool a month to fix the issues.
IgorPinter - PeerSpot reviewer
Director at PULSEC
Zero-trust access has improved remote security and now simplifies cloud-based firewall management
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I completed the integration without any issues. What Palo Alto Networks can do better for Prisma Access by Palo Alto Networks is probably to have the point of presence available in more locations. The point of presence from the Serbia region has the nearest POP in Frankfurt, which is an issue since it is your gateway—when you start browsing the internet, you go through a commercial connection in Germany. They definitely need to spread the service in other countries.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Working with the Hillstone E-Series has, from a remote perspective, allowed me to give my clients secure connectivity from a remote location to their offices or their servers."
"Five out of five ROI."
"The most valuable feature of the Hillstone E-Series is its user-friendliness."
"The installation is easy, we have not had any complaints from our customers."
"If an organization is not looking for a web proxy, it's a very, very good product."
"Very reliable solution with good scalability and straightforward implementation."
"The most valuable feature of the solution is the ransomware protection that the tool offers."
"I am impressed with the application filtering feature."
"Prisma SaaS is very easy to use; it's common sense — it's the best-in-class."
"Since installing this solution we haven't had any penetration or malware, so it has definitely kept us protected."
"It shows the alerts in real-time, and we are pretty happy with the service it offers."
"I've evaluated multiple solutions on the market but to quarantine and clean a malware file is something I haven't seen anywhere else."
"The most valuable feature is the zero-trust part of this solution."
"Overall, the security that Prisma Access provides definitely meets our security requirements."
"Being able to use the user ID or Active Directory Group is one of the great features for control and providing more flexibility without worrying about IP addresses."
"The most valuable feature is the ability to change the gateway. For example, if there's a problem with a specific region or vendor, we can make modifications. The solution is scalable, and there are different gateways that can be created depending on the demand."
 

Cons

"The tool provides just a general report. It does not provide a granular report. Hence, the tool should work on its reporting feature."
"I am not sure if this solution offers active directory integration. Adding that feature will definitely be an advantage."
"Support from Hillstone E-Series has a shortcoming that needs improvement."
"The solution doesn't have a web proxy built into the system like Sophos. This is something they should work to change."
"The tool needs to improve its price."
"The tool only had some memory-related problems."
"SSL VPN license cost is not cheap."
"The room for improvement would be the SSL VPN license cost."
"One area for improvement is for them to stay on top of keeping their CVEs on their platform up to date."
"We are using the SaaS offering. We use our applications for microservices. We use Twistlock to scan containers, and it displays these results in Prisma, which is a good feature because we can see vulnerabilities with respect to these containers. We can see everything in a very detailed manner. However, when you have different environments for a single application, such as DEV, QA, PROD, and TEST, all these environments run multiple containers, which can lead to a very high number of containers. In such a scenario, it shows you the alerts for all those containers that have vulnerabilities. If you show the results of all the containers that share the same image, it is not going to add any value. Therefore, they should narrow down the alerts based on a container. It should show information for a single container. Otherwise, the person who is looking at the results gets the impression that he has to fix all these issues. This is something that they can improve."
"Better integration with the MDM solution would be useful."
"Its security is good. Everything is good, but the way the dashboard responds can be improved. It takes time to implement a policy. If you change only two or three lines and push the policy to make the change work, it takes 20 to 30 minutes even for a small change. That is something very irritating from the implementation perspective."
"The initial support team is not very good. Most of the time, I have found that they are one to three years experienced only. They don't have network expertise. They know about Palo Alto products but don't know how to troubleshoot the issues. We have to guide them most of the time to troubleshoot correctly since their approach is not developed."
"Prisma Access by Palo Alto Networks should consolidate the portals into a single portal. It is slow and takes more than ten seconds to load a page."
"They could add more flexibility and improve product performance."
"The one point I have deducted is because it is very hard to get support sometimes."
 

Pricing and Cost Advice

"Hillstone's pricing is economical and neither very high nor very low."
"The tool's pricing is reasonable. It depends on the model. The product's pricing is around 600 USD. You need to buy a software license to activate the features. You need to pay around 150 USD for that."
"The cost per year for licensing, and hardware, is approximately $850 for the basic plan."
"The licensing model is very complex with many subcategories of licenses you can purchase. They could make it more simplified for customers to understand."
"The pricing for this solution is on the higher end."
"We have to pay additional costs for maintenance and support services."
"It is not cheap. It is expensive. The good thing is that you are able to pay for what you need, but overall, it is not cheap. The pricing is not based on packages. You pay based on the features. If you want DLP, you only pay for DLP. They are very flexible. It is not cheap, but the licensing is flexible. There are no additional costs in addition to the standard licensing fees."
"It is pretty expensive. We have to balance the cost of some features. They need to work on some of the services and products, price-wise."
"It's pricey, it's not cheap. But you get what you pay for."
"The licensing fees are paid on a yearly basis and for what we get, the price is good."
"Prisma Access by Palo Alto Networks has flexible licensing models with different categories. It comes with different features which can be removed if not needed. However, its pricing is high."
"The pricing can be difficult because it came to us with another agreement, but it can be negotiated. I highly recommend people to compare this product's performance and pricing against BetterCloud, because I feel BetterCloud is better than Prisma SaaS if they're starting from scratch."
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Top Industries

By visitors reading reviews
Construction Company
16%
Comms Service Provider
12%
Outsourcing Company
11%
Manufacturing Company
9%
Manufacturing Company
11%
Financial Services Firm
10%
Outsourcing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise20
Large Enterprise27
 

Questions from the Community

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What is the better solution - Prisma Access or Zscaler Private Access?
We looked into Prisma Access before choosing Zscaler Private Access (ZPA). Palo Alto’s Prisma Access is a secure access service edge (SASE) designed to deliver network security in a cloud-deliver...
What is your experience regarding pricing and costs for Prisma Access by Palo Alto Networks?
From my experience, Palo Alto is more expensive compared to solutions like Netskope and Triscale.
What needs improvement with Prisma Access by Palo Alto Networks?
Regarding the integration part for Prisma Access by Palo Alto Networks, the integration with identity providers is pretty much good. It is basically firewall as a service, so it performs well. I co...
 

Also Known As

No data available
Palo Alto Networks Prisma Access, Prisma Access, GlobalProtect, Palo Alto GlobalProtect Mobile Security Manager, Prisma SaaS by Palo Alto Networks, Prisma Access
 

Overview

 

Sample Customers

Bank of China Macao, Instituto Tecnológico Bolivariano, Ministry of Labor in San Salvador, FEDCO
Concord Hospital, State of Colorado, Essilor International, RheinLand Versicherungsgruppe, University of Westminster, Universidade Nove de Julho, SPAR Austria, CAME Group, ZipRealty, Greenhill & Co., IKT Agder, Aviva Stadium, Animal Logic, Management & Training Corporation, Brigham Young University Hawaii, School District of Chilliwack
Find out what your peers are saying about Hillstone E-Series vs. Prisma Access by Palo Alto Networks and other solutions. Updated: September 2026.
921,523 professionals have used our research since 2012.