We performed a comparison between HelpSystems Automate and TIBCO ActiveMatrix BPM based on real PeerSpot user reviews.
Find out in this report how the two Robotic Process Automation (RPA) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"I actually quite liked the no-coding functionality."
"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."
"The licensing of the product is very good. You only need to license it once and then you have it forever."
"The most valuable features for my client are timing and scheduling."
"The solution is continuously adding more integrations to help with workflows and bot and task creation."
"The pricing is excellent. I would give them perfect marks in that regard."
"We have found the pricing to be very reasonable."
"The scheduling and the calendar are very useful."
"It is the best product because of its stability. ActiveMatrix 5.x is highly stable in production, and the downtime is very low. I have worked on a lot of service projects, and the engine is very stable, robust, and scalable. The development and change requests can be pushed quickly, and the mapper activity and SSLT kind of features are also good. It is easy to do changes, testing, and deployment. Its deployment is very easy, and we can automate a lot of scripts for our on-premises solution. I work for an investment bank, and we have automated a lot of processes for our customers. Previously, we used to develop scripts and tools. With version 6.x, everything is moved to Maven and other things. Environment handling is done mostly through DevOps tools. As compared to Mulesoft, the deployment and configuration are very easy in TIBCO."
"They do not encrypt passwords, so this is an issue with HIPAA compliance."
"Some companies have asked for voice integration. This is likely part of the roadmap."
"The solution has a very weak knowledge base."
"The interface could be more user-friendly and easier to navigate."
"It's possible that they could use a stronger community for seeking guidance and help."
"The documentation is not that great."
"The technical support could be better. We suffer from language barriers, as we are in Argentina."
"ActiveMatrix is in the middle field. MuleDB is more on the engineering side with Java and other things. SnapLogic is there are on the higher side with very low coding. TIBCO stays in the middle like IBM or Oracle. TIBCO can move towards IBM's way of doing. IBM has a big market and many varieties of products and good integration, which TIBCO doesn't have. It can have better integration. TIBCO's transition to the cloud is a little slow. As compared to Dell, Boomi, and Mulesoft. TIBCO took the steps a little later. TIBCO's ID was far better and easier to work with previously. TIBCO's 5.x ID was very good, and the development environment and the transition were easy. Version 6.5 onwards, it is a stable product, but it would be good if they can do something similar to version 5.4 with version 6. They should concentrate on this API market. It will give them the strength and the ability to grab the market back."
"Technical support needs to be streamlined."
HelpSystems Automate is ranked 12th in Robotic Process Automation (RPA) with 7 reviews while TIBCO ActiveMatrix BPM is ranked 24th in Business Process Management (BPM) with 2 reviews. HelpSystems Automate is rated 7.6, while TIBCO ActiveMatrix BPM is rated 7.6. The top reviewer of HelpSystems Automate writes "Great technical support, with lots of features added regularly and very good scalability capabilities". On the other hand, the top reviewer of TIBCO ActiveMatrix BPM writes "Good integration capabilities and workflow features but is extremely expensive". HelpSystems Automate is most compared with UiPath, Microsoft Power Automate, Automation Anywhere (AA), Red Hat Ansible Automation Platform and Automic Automation Intelligence, whereas TIBCO ActiveMatrix BPM is most compared with Camunda Platform, IBM BPM, Apache Airflow, Appian and TIBCO iProcess Suite.
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