

HCL Domino and Studio Creatio compete in the enterprise solutions category, with HCL Domino being strong in integration and security, while Studio Creatio offers a robust low-code, no-code environment with superior CRM functionality.
Features: HCL Domino is recognized for its integration capabilities, strong security with extensive encryption, and versatility across multiple operating systems. Studio Creatio provides a dynamic low-code/no-code platform, powerful CRM functions, and significant machine learning capabilities, enhancing its adaptability and user experience.
Room for Improvement: HCL Domino needs upgrades in security, easier integration with third-party tools, and improvements in performance with large databases. Its outdated interface and lack of user-friendly design also require focus. Studio Creatio needs enhanced UI customization, better integration, and improvements in handling external data processing, as well as mobile response time and translation issues.
Ease of Deployment and Customer Service: HCL Domino is primarily on-premises, providing stability but limited flexibility, with mixed reviews on customer support. Studio Creatio offers flexible deployment options, including public and hybrid clouds, but its customer service is often rated lower compared to HCL Domino, despite the flexibility being an advantage.
Pricing and ROI: HCL Domino's pricing is considered reasonable but can be higher for large deployments, with a licensing model that might not favor SMBs despite offering strong capabilities. Studio Creatio is moderately priced with flexible pricing models for low-code projects, though both have faced challenges in proving ROI. HCL Domino users report a robust ROI through application integration, while Studio Creatio's competitive pricing hasn't always resulted in tangible ROI on larger deployments.
My experience with the technical support of HCL is that they are responsive.
The customer support is quite helpful and the turnaround time is within 24 hours to 48 hours based on the priority of the request.
Some features are simply not really possible with standard HCL client applications, which means moving all application development to web access, adding a lot of work.
Once we develop an application, it basically works and does not really break.
It is quite stable, clean, and a steady platform.
In-line editing of documents and a document viewer are functionalities that would be beneficial.
I would say that there are much better low-code platforms.
It is a workflow automation process and enterprise-grade application where an understanding of the platform is essential to use Studio Creatio.
The Notes client is very expensive, costing around $105 per client.
Additionally, it supports web services, enabling us to consume and expose web services.
You can make it do many things because it is an application server.
It supports all the horizontal and vertical scaling needs, with the ability to support from a minimum of 10 users to thousands of users without any lag in response.
| Product | Mindshare (%) |
|---|---|
| HCL Domino | 1.0% |
| Studio Creatio | 1.6% |
| Other | 97.4% |

| Company Size | Count |
|---|---|
| Small Business | 17 |
| Midsize Enterprise | 3 |
| Large Enterprise | 2 |
| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 2 |
| Large Enterprise | 1 |
HCL Domino (formerly IBM Domino) is a secure, enterprise-grade, application development platform. From IT to business, HCL Domino is the only low to pro-code application development platform that allows your business to build robust applications to solve workflow and process challenges fast. HCL Domino powers businesses around the world with 15,000 customers and 10 million apps built on our platform. HCL Domino has always been a secure, rock-solid, and proven solution.
Studio Creatio is a no-code agentic platform to build applications and AI agents with natural language and visual designers.
Studio Creatio, Enterprise Edition is the unique synergy of business processes management and case management technologies that provide organizations with powerful tools to easily manage and optimize business processes.
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