Gusto vs Ramco HCM comparison

Gusto and Ramco are both solutions in the Benefits Administration category. Gusto is ranked #10 with an average rating of 9.0, while Ramco is ranked #34. Gusto holds a 1.6% mindshare in BA, compared to Ramco’s 1.1% mindshare. Additionally, 80% of Gusto users are willing to recommend the solution, compared to 66% of Ramco users who would recommend it.

Gusto

Read 4 Gusto reviews

599 Views
341 Comparison Views

80% willing to recommend

Ramco HCM

Read 12 Ramco HCM reviews

836 Views
259 Comparison Views

66% willing to recommend

Gusto

Ramco HCM

Comparison Buyer's Guide

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Executive SummaryUpdated on Nov 4, 2024

Gusto and Ramco HCM are HR solutions in the human capital management space. Gusto seems to have the upper hand for affordability and easy deployment, while Ramco HCM offers advanced features for comprehensive management.

Features: Gusto offers intuitive payroll management, benefits administration, and employee self-service functionalities. Ramco HCM provides versatile modules like payroll, workforce management, and analytics. Gusto is preferred for its simplicity, while Ramco HCM appeals to enterprises with complex needs due to its depth of functionality.

Ease of Deployment and Customer Service: Gusto is cloud-based with straightforward deployment and strong customer support. Ramco HCM's deployment is more involved, supported by customization options and complex integration capabilities.

Pricing and ROI: Gusto offers competitive pricing with low setup costs, appealing to small to mid-sized businesses with quick ROI. Ramco HCM requires a higher initial investment, promising longer-term ROI, suitable for larger corporations seeking a robust platform. The cost-effectiveness varies based on organizational needs.

To learn more, read our detailed Gusto vs. Ramco HCM Report (Updated: December 2025).

Buyer's Guide

Gusto vs. Ramco HCM

December 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Gusto

Ranking in Benefits Administration

10th

Ranking in Talent Management

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Ramco HCM

Ranking in Benefits Administration

34th

Ranking in Talent Management

31st

Average Rating

7.0

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Applicant Tracking and Recruiting Software (24th), Cloud HCM (26th)

Mindshare comparison

As of January 2026, in the Benefits Administration category, the mindshare of Gusto is 1.6%, up from 0.7% compared to the previous year. The mindshare of Ramco HCM is 1.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Benefits Administration Market Share Distribution
Product	Market Share (%)
Gusto	1.6%
Ramco HCM	1.1%
Other	97.3%

Benefits Administration

Featured Reviews

Phil Strazzulla

Founder at SelectSoftware Reviews

Provides time-saving solutions for small business payrolls

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.

Read full review

Sudarsan Santhosh Kumar S.

Senior Application Development Specialist at Accenture

It's so easy to use that a customer can easily understand the process with zero knowledge of the system

Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. And documentation is available. Ramco doesn't charge much when customers request custom KPI calculations and other custom features. Workday and SAP impose a high charge. Ramco's bots are excellent, whereas Workday doesn't have an automated system and is only now developing a mobile app.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"I appreciated the templates that they offered for new hires and onboarding."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

"Gusto is a really good payroll solution for small businesses."

"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."

"Payroll processing is very easy. SQL rules can be attached to any pay elements."

"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."

"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."

"The performance management system is really good."

"It is a good product, and it is suitable for different client requirements. It has customization options and flexibility. You can customize a report or configure the workflow based on your requirements. Everything is there in the product, and you can customize it as per your requirement. Our clients found the automation of the payroll, leave attendance, and onboarding modules the most valuable. The Time and Attendance module is fully integrated with this solution and supports multiple data entry modes, such as barcode, biometric device, fingerprints, and face reading. Its core HR module includes features like movement, expense management, exit, and separation. The compensation and benefits module includes features like welfare, retirement, and superannuation. It also has analytical tools. You can create a real-time report based on your requirements. You can also publish that report in different formats, such as Excel, PDF, HTML, etc. It has a chatbot feature, which is using machine learning and natural language. You can ask questions about your leave balance, attendance, or things like that, and you will get an immediate reply from the chatbot. It also supports approval through email."

"In general, the solution is very flexible and can be configured in multiple ways."

"Ramco is user-friendly. The UA is excellent and so easy to use that a customer can easily understand the process with zero knowledge of the system. We can easily walk a new user through the user guide. For each ESS MSS, I can log in to the ESS access. and documentation is available."

Cons

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"They can improve the configuration time because it takes more time than other products to configure the system. It could be because they are managing this single product for all countries, but it would be good if they improve the implementation time because we need to implement the solutions within a timeline. They should provide some kind of auto-configuration so that the system can be configured and implemented within a certain timeline. Implementors should have a provision to configure the system in a short time. There should also be an option to move the setup or configuration from staging to production to save time. These types of automation should be there."

"The mobile app for this solution could be improved as it lacks many features."

"The talent management and performance appraisal modules could use some improvement."

"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."

"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."

"The entire UI/UX of the solution can be improved drastically."

"The mobile app and web page user experience could be more user friendly."

"The product itself sometimes feels inconsistent because it comes with bugs."

Pricing and Cost Advice

Information not available

"This solution is priced in the middle compared to other solutions on the market."

"Their customized solution is pretty expensive but much cheaper than its competitors."

"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."

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Top Industries

By visitors reading reviews

No data available

Comms Service Provider

10%

Financial Services Firm

10%

Computer Software Company

10%

University

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	4
Large Enterprise	6

Questions from the Community

What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

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What advice do you have for others considering Gusto?

See all answers

What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

See all answers

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Product Reports

Buyer's Guide

Benefits Administration

December 2025

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Buyer's Guide

Ramco HCM

December 2025

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Also Known As

ZenPayroll

No data available

Overview

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Ramco HR & Global Payroll is a complete and refreshingly simple cloud HR software covering HR needs from hire to retire. It offers Core HR, Time and Attendance, Global Payroll (across 45+ countries), Talent Management, Recruitment, Planning & Analytics. Ramco HCM empowers through innovative tech like bots, Zero UI, mobility, in-memory payroll, enabling Digital HR.

Ramco HCM’s unique offerings encompasses but not limited to

Unified HR platform with Global Payroll

• Use of Chat-bots

• Rapid Deployment capabilities

• EmpSense - an app to capture employee mood in real-time

• Talent Tagging - helps managers tag skill-sets to employees for identifying right employee for a project

• SMS based Employee Self Service ESS - allows users to apply leave, raise queries,via a text message

Trusted over 400+ multinationals across 35+ countries, Ramco HCM has been globally recognized by Nelson Hall, Everest Group, CIO Honour, Human Resources Group & CIO Choice.

Click here for more information or write to us at contact@ramco.com.

Ramco

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Lifestyle, Bata, Dabur

Buyer's Guide

Gusto vs. Ramco HCM

December 2025

Free Report: Gusto vs. Ramco HCM

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