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Gusto vs Ramco HCM comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Gusto
Ranking in Benefits Administration
9th
Ranking in Talent Management
14th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Ramco HCM
Ranking in Benefits Administration
19th
Ranking in Talent Management
25th
Average Rating
7.0
Reviews Sentiment
6.8
Number of Reviews
12
Ranking in other categories
Applicant Tracking and Recruiting Software (17th), Cloud HCM (20th)
 

Mindshare comparison

As of October 2026, in the Benefits Administration category, the mindshare of Gusto is 1.7%, up from 1.1% compared to the previous year. The mindshare of Ramco HCM is 1.7%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Benefits Administration Mindshare Distribution
ProductMindshare (%)
Gusto1.7%
Ramco HCM1.7%
Other96.6%
Benefits Administration
 

Featured Reviews

PS
Founder at SelectSoftware Reviews
Provides time-saving solutions for small business payrolls
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.
reviewer2085876 - PeerSpot reviewer
Head - HR Transformation (APAC) at a recruiting/HR firm with 10,001+ employees
Reliable and loaded with features, but the UI is outdated
The entire UI/UX of the solution can be improved drastically. When I give a new employee, aged 19 and recently graduated, the solution, they are not enthused to use it on a daily basis. Ramco HCM looks outdated and is not as intuitive as it should be. I want to create an easier experience for new generations who come to work with me, with fewer scrolls, clicks, and pages to navigate. The optimization should be available with the minimum number of clicks. This is why I believe UI/UX is the most important element. I would love to see an intuitive web interface for the app, which would enable each user to easily manage and govern their data.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Gusto is a really good payroll solution for small businesses."
"I appreciated the templates that they offered for new hires and onboarding."
"I think the most value I have gotten from Gusto has been the interface, as it's very simple to use and it's very easy to understand."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"We used QuickBooks before Gusto; we switched because Gusto is much easier, and it also is used for payroll as an HR IT solution with multiple uses."
"Payroll processing is very easy. SQL rules can be attached to any pay elements."
"Ramco HCM's performance management system is really good and supports assessments, appraisals, and more."
"In general, the solution is very flexible and can be configured in multiple ways."
"It is a complete HCM suite from hire to retire that streamlines business requirements."
"For anyone in the Middle East, I would strongly recommend this solution over SuccessFactors or Workday as the payroll feature is very much localized for the region and it supports all the business requirements without any additional modification."
"Once we implemented this solution, it was customizable for our needs and this has been the most valuable aspect of this solution."
"Ramco HCM stands out due to its reliability and up-to-date compliance with legal, statutory, and regulatory requirements."
"Ramco HCM is a stable system that doesn't have downtime or fluctuation issues. It can also take large volumes and scale up very fast."
 

Cons

"The integration is not so good."
"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
"Ramco could be a bit faster and offer more use cases. A prime aim is to get analytics and this is lacking in Ramco. This lack of reporting is one of the reasons we are moving away from using Ramco."
"One area for improvement in Ramco HCM is its UI, which could be more intuitive. Another area for improvement in the system is that it can be challenging to make some modular-based changes to it."
"The mobile app for this solution could be improved as it lacks many features."
"It can improve on the Comp Off and On Duty leave management process and can include real time Google Maps instead of geo-tagging to track the real location of employees."
"They can improve the configuration time because it takes more time than other products to configure the system."
"The entire UI/UX of the solution can be improved drastically."
"I would say that there is a lot of room for improvement. They should improve their consistency; the product itself sometimes feels inconsistent because it comes with bugs."
"I would like to see the flexibility to create reports suitable to the company because the standard reports from Ramco are so conservative."
 

Pricing and Cost Advice

Information not available
"Their customized solution is pretty expensive but much cheaper than its competitors."
"This solution is priced in the middle compared to other solutions on the market."
"I am not aware of the price because I was working in the implementation team, but pricing is generally based on the requirement, modules, headcount, and country."
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Top Industries

By visitors reading reviews
Comms Service Provider
12%
Construction Company
12%
Outsourcing Company
10%
Manufacturing Company
10%
Construction Company
18%
Healthcare Company
11%
Comms Service Provider
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise4
Large Enterprise6
 

Questions from the Community

What needs improvement with Gusto?
I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.
What advice do you have for others considering Gusto?
I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution f...
What is your primary use case for Gusto?
Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.
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Comparisons

 

Also Known As

ZenPayroll
No data available
 

Overview

 

Sample Customers

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Lifestyle, Bata, Dabur
Find out what your peers are saying about Gusto vs. Ramco HCM and other solutions. Updated: September 2026.
915,287 professionals have used our research since 2012.